Reception

Reviews of Montage Big Sky

5 out of 5
Montage Big Sky
995 Settlement Trail, Big Sky, MT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 34 reviews" "
Rating 8 - Good. 3 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gevorg

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Five star facilities , location and views
Stayed 12 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amoung if not THE finest service of any hotel I've ever stayed.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

bahareh

Liked: Property conditions & facilities
Disliked: Staff & service
Montage has a beautiful property in Big Sky but very ill managed. None of the front desk or staff were trained for a 5-star hotel (non-professional) and the Wildflower was very short staffed (2 latte and 2 pastries could easily take 30 min to be ready)!
Stayed 5 nights in Dec 2023

10/10 Excellent

Nshan

Stayed 4 nights in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place to anyone. We’ll definitely come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, all of the staff were excellent and gave amazing service the food and beverages available were excellent! So much to do there didn’t even go outside of the resort. Beautiful views and the rooms were amazing! I don’t have one negative thing to say about this place. Will be back for sure!!
Stayed 1 night in Nov 2023
Response from Victorio Gonzalez on Nov 7, 2023
Dear Michelle,Thank you for writing your generous review of Montage Big Sky and more importantly for sharing your experience. We are grateful you had a great experience in our restaurants and enjoyed the fall activities throughout the resort. We can’t wait to welcome you back.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

10/10 Excellent

Karen

Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 3 nights in Sep 2023
Response from Victorio Gonzalez on Sep 14, 2023
Dear Joshua,Thank you for writing your generous review of Montage Big Sky and more importantly for sharing your experience. We are thrilled to learn you enjoyed your stay at Montage Big Sky and experienced the many amenities we offer. We hope to welcome you back again for another mountain getaway.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a lovely experience at the Montage Big Sky enjoying the rooms, the food options and the walking trails in the vicinity of the hotel. The hotel staff was very friendly and helpful.
Response from Victorio Gonzalez on Sep 14, 2023
Good Day Alon, Thank you for taking the time to share your generous review. We are grateful you had a great experience in our restaurants and your family enjoyed the summer activities throughout the resort and Big Sky, Montana. We can’t wait to welcome you back.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

10/10 Excellent

Jennie, Elgin

Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Stayed 1 night in Jul 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service , quality of food, activities Offered by the hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

jason

Stayed 5 nights in May 2023

10/10 Excellent

Lee Ann, hopkinton

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and location
Stayed 2 nights in May 2023

4/10 Poor

Michael

Stayed 4 nights in Apr 2023

10/10 Excellent

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very friendly and respectful staff, thank you for the great experienc!
Stayed 1 night in Apr 2023
Response from Victorio Gonzalez on Apr 18, 2023
Dear Oksana,Thank you for writing your generous review of Montage Big Sky and more importantly for sharing your experience. We are grateful you had an excellent stay. As providing extraordinary service is our priority, your kind words regarding our team have been generously shared. We can’t wait to welcome you back.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super pleasant
Stayed 4 nights in Mar 2023
Response from Victorio Gonzalez on Apr 3, 2023
Good day Robert,Thank you for taking the time to share your review on Expedia. We are thrilled to learn you enjoyed your stay at Montage Big Sky. As providing extraordinary service is our priority, your kind words regarding our team have been generously shared. We hope to welcome you back again for another mountain getaway.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Alan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best ski properties I have ever stayed at . Skiing was made easy by the helpful attendants , rooms and service top tier
Stayed 4 nights in Feb 2023
Response from Victorio Gonzalez on Feb 28, 2023
Hi Alan, Thank you for writing your generous review of Montage Big Sky and more importantly for sharing your experience. We are grateful you had a great experience and your family enjoyed the winter activities throughout the resort and Big Sky, Montana. As providing extraordinary service is our priority, your kind words regarding our team have been generously shared. We can’t wait to welcome you back.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and service. Room was elegant and spacious with fireplace. Will be back.
Stayed 2 nights in Jan 2023
Response from Victorio Gonzalez on Jan 30, 2023
Thank you for taking the time to share your generous review. We are are grateful you had a great experience and enjoyed your guestroom. We can't wait to welcome you back!Sincerely,Victorio GonzalezGeneral Manager

10/10 Excellent

Jacqueline, Lake Worth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
nice hotel- enjoyed. irritating only spa guests can use indoor spa & pool.
Stayed 6 nights in Jan 2023
Response from Victorio Gonzalez on Feb 6, 2023
Dear Jacqueline,Thank you for providing feedback about your recent visit to Montage Big Sky. I am disappointed to read your review about the Spa. I would appreciate the chance to speak with you directly about your stay, please call our front desk at your convenience.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time!
The hotel is beautiful. We were disappointed the ski in/ski out access was not available and the shuttle ride was 20+ minutes but, otherwise, it is a phenomenal property.
Stayed 4 nights in Dec 2022
Response from Victorio Gonzalez on Feb 6, 2023
Dear Lori,Thank you for taking the time to share your experience with us. Please know I am sincerely disappointed that your expectations were not met and your feedback is extremely valuable. We would like to learn more details of your experience, please contact us at your convenience as we hope you will provide us an opportunity to welcome you back in the future.Sincerely,Victorio Gonzalez, General ManagerMontage Big Sky

4/10 Poor

Jacobie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There where many hidden fees with this property. As well as the couples massage was labeled and explained such as a couple massage for $280 and when we finally got our bill it turns out that was a person. The description did not say this. We also had a fire alarm go off in the middle of the night causing us to be frightened and evacuate the building into negative ten degree weather which turned out to be a false alarm.
Stayed 4 nights in Nov 2022

10/10 Excellent

Lorenzo

Stayed 4 nights in Oct 2022

10/10 Excellent

Christine

Stayed 2 nights in Jan 2022