Condo, 1 Bedroom (Lakeside, Non-AC) | Balcony
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Reviews of Lagonita Lodge

3 out of 5
Lagonita Lodge
183 Lagonita Ln, Big Bear Lake, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2162 out of 3312 reviews" "
Rating 8 - Good. 778 out of 3312 reviews" "
Rating 6 - Okay. 209 out of 3312 reviews" "
Rating 4 - Poor. 88 out of 3312 reviews" "
Rating 2 - Terrible. 75 out of 3312 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robin, Sparks

Liked: Cleanliness, property conditions & facilities
Property and condos could use some renovation. Good location on the lake and close to attractions and stores.
Stayed 4 nights in May 2024

6/10 Okay

jesse

Liked: Cleanliness
Disliked: Property conditions & facilities
Not bad, pretty dated. Floors made a lot of noise. I felt pretty bad for the people under us.Reminded me of a 1990's condo that hasn't been updated. Staff were very nice.
Stayed 3 nights in May 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities
Older property, nice views,clean, small bathrooms. Very nice staff.
Stayed 1 night in May 2024

10/10 Excellent

Tyra, Palm Desert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right on the lake
Stayed 4 nights in May 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We had a very nice time. Only complaint-pots/pans/coffee maker/oven all created and burnt The frying pan was esp horrible and we didn't use over due to filth. Housekeeping or prop MGMT really should monitor these things Other than that, however, no complaints with property. Also, not near anything. Had to drive to any and everything-not terribly convenient.
Stayed 3 nights in May 2024

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and always available when needed. My room was clean a spacious as well as in a great area near shopping and restaurants. Highly recommend.
Stayed 4 nights in May 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Amenities
Would definitely be going again
Stayed 2 nights in May 2024
Response from SV on May 20, 2024
Vanessa, thank you for taking the time to rate and review your experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is a hidden gem. Friendly staff, fun activities and a few min drive away from the village. Very clean, we will definitely be going back.
Stayed 2 nights in May 2024
Response from SV on May 20, 2024
Katelyn, thank you for the 5-star rating and review. We appreciate your business and the positive feedback.

10/10 Excellent

Yusuke

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from SV on May 20, 2024
Thank you for the 5-star rating.

10/10 Excellent

Chelsey

Liked: Cleanliness, property conditions & facilities
Amazing stay, dry clean and quiet. Such an amazing room with everything you need, for a great price. Views were beautiful !
Stayed 2 nights in May 2024
Response from SV on May 20, 2024
Chelsey, thank you for taking the time to rate and review your experience with us. We appreciate the positive feedback and we're happy to hear you enjoyed your stay.

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024
Response from SV on May 20, 2024
Francisco, thank you for the 5-star rating and review.

10/10 Excellent

Charles Sai Ping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our family's designated getaway.
Stayed 1 night in May 2024
Response from SV on May 15, 2024
Charles, thank you for the 5-star rating and review. We're delighted to hear that you and your family are enjoying your experience with us!

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view of the lake was amazing.
Stayed 2 nights in May 2024
Response from SV on May 15, 2024
Travis, thank you for the 5-star rating! We're delighted to hear that you enjoyed your experience and the lake view! We hope you will visit again in the near future.

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and nice size rooms
Stayed 1 night in May 2024
Response from SV on May 15, 2024
Gretchen, thank you for the 5-star rating and review. We're happy to hear you enjoyed the view and that the accommodations met your needs.

10/10 Excellent

Corina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location right on the lake with a view of lake from balcony! Loved having full kitchen & spacious unit! Only downside was “late checkout” was extended from 10am check out to 10:30am… not really a late checkout as many places have 11am as normal checkout time!
Stayed 1 night in May 2024
Response from SV on May 16, 2024
Corina, thank you for the 5-star rating and review. We're happy to hear you had a pleasant experience overall.

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities, great location, amazing price.
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Paola, thank you for your feedback. We appreciate you taking the time to rate and review your experience with us.

6/10 Okay

Jennifer

Travelled with partner
We were on the first floor. Check in and check out was very easy. When we first entered our lodge, the main light wouldn’t turn on. We had to use the sink light. On a Saturday morning from 7-9am there were constant noise from tenants upstairs and workers outside including cleaning ladies yelling and maybe a lawn mower sound. The walls and ceilings are super thin. Being on the first floor you can hear footsteps/stomping/people talking the entire time. Maybe staying on the 2nd floor would be a different experience. The staff that we interacted with were very nice though and it’s in a very convenient location right by the lake and close to good dining.
Stayed 2 nights in May 2024
Response from SV on May 16, 2024
Thank you for letting us know about the issues that you experienced during your recent stay at our property Jennifer. Your comments give us an opportunity to address areas of improvement as owner and guest satisfaction is one of our top priorities. We hope you still enjoyed your time in the area.

6/10 Okay

Jennifer

Travelled with partner
The mattress kept me up all night. Very uncomfortable.
Stayed 1 night in May 2024
Response from SV on May 16, 2024
Jennifer, we're sorry to hear that you had a less than stellar experience during your recent stay and will be sure to share your feedback with the appropriate managers, as guest satisfaction is very important to us.

10/10 Excellent

Peichen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and owner. Reasonable rate. I immediately recommend to a friend after my stay. I’d definitely want to stay here again if I go to big bear.
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Peichen, thank you for taking the time to rate and review your experience with us. We appreciate your business and the recommendation!

10/10 Excellent

Lathika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best location. Best viewing from my room. Lots of parking. Only bad thing bed and sofa bed both are not comfortable at all. My back was hurt.
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Thank you for taking the time to rate and review your experience with us. We appreciate your feedback.

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024
Response from SV on May 20, 2024
Jeff, thank you for the 5-star rating.

8/10 Good

Nader

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was full at night
Stayed 1 night in Apr 2024
Response from OD on Apr 26, 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Good

IOANNA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Ioanna, thank you for taking the time to rate your experience with us.

6/10 Okay

Norma

Disliked: Amenities
Could be cleaner, asked for towels never showed up.
Stayed 4 nights in Mar 2024
Response from SV on Apr 24, 2024
Norma, we're very sorry to hear that we did not meet your expectations. Your concerns have been noted and will be forwarded to our management team. We wish you the very best in your future travels.

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the indoor pool and hot tub. Breakfast was good. We had a great stay. Everyone was very friendly. Only thing we didn’t love was we could hear the people above us walking around all night. I’d definitely stay here again but on the second floor!
Stayed 2 nights in Apr 2024
Response from SV on Apr 25, 2024
Kristen, thanks for sharing your experience and rating. We're delighted to hear you enjoyed the breakfast and interactions with our team. We hope welcome you back in the near future.

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Beutiful lake views and friendly people!
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Antonio, thank you for the 5-star rating and review.

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lagonita Lodge is situated in a very beautiful area. It is a clean place. However, the room I was given did not have heating/air conditioning (in this day and age).
Stayed 1 night in Apr 2024
Response from SV on May 1, 2024
Mark, thank you for letting us know about the issues that you experienced during your recent stay. Please know that your situation was an exception. We have noted your comments and will pass them on to the appropriate departments to ensure the issue has been addressed. We wish you the best with your future travel experiences.

10/10 Excellent

Amin

Liked: Cleanliness, property conditions & facilities
Nice Place
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Amin, thank you for the 5-star rating and review.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will come back
Stayed 1 night in Apr 2024
Response from SV on Apr 25, 2024
Ryan, thank you for the 5-star rating! We look forward to welcoming you back in the near future.

10/10 Excellent

Gio

Liked: Cleanliness, property conditions & facilities
Returning customer. Great complex, customer service and the price is right.
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Gio, thank you for the 5-star rating. We appreciate you taking the time to share your feedback and experience.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Lagunita. Staff was professional & friendly. The Room was in pristine condition. The Hotel is on the beautiful Lake front and very quiet & peaceful.
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Lorraine, thank you for the 5-star rating and review. We're delighted to hear that you enjoyed your stay. Thanks for your feedback!

10/10 Excellent

Elham

Travelled with family and small children
The staff are friendly and the view is gorgeous. The actual place is kind of old
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Elham, thank you for taking the time to rate and review your experience. We're happy to hear that you enjoyed positive interactions with our staff. Thanks for the feedback!

10/10 Excellent

Tanya

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful staff and great amenities. We loved the hot tub and indoor swimming pool. The staff were very kind and accommodating. I'd suggest you book in advance to get one of the lakefront properties or work with a hotel directly. We went back and had a lake view with a fireplace inside and it was magical. Love the fireplace as well
Stayed 1 night in Feb 2024
Response from SV on May 16, 2024
Tanya, thank you for the 5-star rating and review. We're happy to hear that you enjoyed your stay and appreciate the positive feedback.

10/10 Excellent

Malcolm, Escondido

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed several times during the ski season. I'm never disappointed. I am very glad that they have availability for my dates today.
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Malcolm, thank you for the 5-star rating and review. We're happy we were able to accommodate your stay and that you enjoyed your trip. We look forward to welcoming you back soon!

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Bethany, thank you for the 5-star rating!

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Beautiful beach front property. Wonderful staff.so quiet and peaceful. Love it so much.
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Kelly, thank you for the 5-star rating. We appreciate your feedback and we're happy to hear you enjoyed your experience with us.

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, friendly staff, and beautiful views.
Stayed 6 nights in Apr 2024
Response from SV on May 16, 2024
Jana, thank you for the 5-star rating and review. We're happy to hear that you enjoyed your experience with us.

8/10 Good

Hadley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with kids.
Stayed 4 nights in Apr 2024
Response from SV on Apr 16, 2024
We really appreciate you taking the time to share your review and rating with us. We look forward to seeing you again soon.

8/10 Good

Athena, Sherman Oaks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the property but not this unit. Will make sure to avoid it in the future.
Stayed 1 night in Apr 2024
Response from SV on Apr 16, 2024
Thank you for your feedback Athena. We are sorry to hear that our property did not meet your expectations. We value our guest's experiences and will share this information with the appropriate departments.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property located on the lake.
Stayed 2 nights in Apr 2024
Response from SV on Apr 16, 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

6/10 Okay

Julissa a

Travelled with family
Disliked: Cleanliness
I love to stay at lagonita we do it every time we go to big bear . This time the dishes were dirty with dry food on them the carpet look dirty and old .we had only one remote for the two tvs on separate bedrooms. The people in the upstairs sounded like they were running around early in the mornig .
Stayed 3 nights in Apr 2024
Response from SV on Apr 16, 2024
Thank you for expressing your concerns Julissa. We'll forward this to our management team to avoid a situation like this from happening again. We hope you still enjoyed your time in Big Bear.

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Anthony, thank you for the 5-star rating!

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Cindy, thank you for the 5-star rating!

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! Property is starting to show it's age a bit which adds to the character. The location is a bit off the beaten path as far as walking to town and resturants. Our favorite was the outdoor hot tub overlooking the lake.
Stayed 3 nights in Apr 2024
Response from SV on May 16, 2024
Steven, thank you for the 5-star rating. We appreciate you taking the time to provide feedback on your experience.

10/10 Excellent

Grettel c

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Grettel, thank you for the 5-star rating and review.

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2024
Response from SV on May 16, 2024
Joanne, thank you for the 5-star rating!

10/10 Excellent

Charles Sai Ping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. First choice every time we come to Big Bear.
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Charles, thank you for the 5-star rating and review. We're happy to hear that Lagonita Lodge if you destination of choice when visiting Big Bear and look forward to hosting you again in the future.

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from SV on May 16, 2024
Richard, thank you for the 5-star rating and review.

10/10 Excellent

Erik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff indoor pool game room lake view perfect place for families
Stayed 1 night in Apr 2024
Response from SV on May 16, 2024
Erik, thank you for the 5-star rating and review. We're delighted to hear that you enjoyed your stay with us.

10/10 Excellent

hilda

Stayed 2 nights in Mar 2024
Response from SV on May 16, 2024
Hilda, thank you for the 5-star rating!