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Castle Hotel Windsor

4.0 star property
Upscale Windsor hotel in Windsor City Centre with conference center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Castle Hotel Windsor

Terrace/patio
Garden
Superior Double Room, 1 Queen Bed, Ensuite
Lunch and dinner served
Shower, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the area

Map
18 High Street, Windsor, England, SL4 1LJ
  • Popular LocationWindsor Castle4 min walk
  • Popular LocationLEGOLAND® Windsor5 min drive
  • Popular LocationWindsor Racecourse5 min drive
  • AirportLondon (LHR-Heathrow)22 min drive
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Room options

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Twin Beds, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from room
Macdonald Windsor Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1001)
The price is CA $210
CA $252 total
includes taxes & fees
May 23 - May 24
Macdonald Windsor Hotel

About the area

Windsor

Near a train station, Castle Hotel Windsor is in Windsor City Centre, a walkable area in Windsor with good shopping. The area's natural beauty can be seen at Thames River and popular attractions include LEGOLAND® Windsor and Lapland UK. Looking to enjoy an event or a game? See what's going on at Ascot Racecourse or Twickenham Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
Visit our Windsor travel guideOpens in a new window

What's nearby

  • St. Georges Chapel - 3 min walk
  • Windsor Castle - 4 min walk
  • Eton College - 14 min walk
  • LEGOLAND® Windsor - 5 min drive
  • Windsor Racecourse - 5 min drive

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • Horse & Groom - 1 min walk
  • Wagamama Windsor - 2 min walk
  • The Duchess of Cambridge - 2 min walk
  • The Prince Harry - 1 min walk
  • Bluegrass BBQ - 1 min walk

About this property

Castle Hotel Windsor

Upscale eco-certified hotel near Windsor Castle
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • A porter/bellhop, smoke-free premises, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 108 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22.50 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Castle Hotel Windsor?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on May 17, 2024 start from CA $228.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castle Hotel Windsor?

Self parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this eco-certified hotel is within a 5-minute walk of Windsor Guildhall and Windsor Castle. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1006 reviews" "
Rating 8 - Good. 275 out of 1006 reviews" "
Rating 6 - Okay. 62 out of 1006 reviews" "
Rating 4 - Poor. 39 out of 1006 reviews" "
Rating 2 - Terrible. 18 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Great staff Great food Very conveniently located A great experience
Stayed 1 night in May 2024

8/10 Good

Yvette

Stayed 2 nights in May 2024

4/10 Poor

Morgan

Travelled with family
Disliked: Staff & service
Didn’t love reception— the woman we had was cold, unhelpful, and unapologetic since we had booked the hotel through Expedia and there was a mixup in the guests. Easily the worst hotel experience we’ve had on our entire 2 week uk trip. Would not stay again and would not recommend. The walls are paper thin and the room above us had people stomping and dropping what sounded like bowling balls at 5 am in the morning.
Stayed 1 night in May 2024

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

susan, aromas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. Food in restaurant was good. Right next to Windsor Castle which was a huge plus.
Stayed 2 nights in Apr 2024

6/10 Okay

James

Limited room for breakfast. Noisy with aeroplanes. Difficult to understand reception staff.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms in lovely location. Top quality hotel at more than sensible price.
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family and small children
Liked: Property conditions & facilities
Location and history is great
Stayed 2 nights in Apr 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly positioned for everything in Windsor. Only there for one night (unfortunately) but it left us with a very happy memory of our time there We hope to return in the future!!
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with family, Business traveller
Liked: Cleanliness
Could see Windsor Castle from our room!
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
18 High Street, Windsor, England