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Reviews of BergHotel

3 out of 5
BergHotel
Via Per Azzano S. Paolo 4, Bergamo, BG

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

DAWN

Liked: Staff & service
The Good: the receptionist (who was probably the owner) was friendly, responsive and helpful we were able to check out slightly late. The beds were comfortable with ample clean linens and towels. The shower had good pressure/temperature. The Bad: the toilet and sink were not very clean, I had to give i them a clean before using as I couldn’t find the receptionist by the time I noticed it. Also there wears a large trail of ants in the bedroom.
Stayed 1 night in Sep 2023

2/10 Terrible

Sumaya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! You will not have a room on arrival!
Sadly when we landed in Bergamo, check in was at 5pm at berg hotel but they email us an hour or so before to say that they have had a problem at the hotel and our booking has been moved to another nearby hotel. In fact the problem was that they over booked (told by the new hotel). So we paid for a 4 star hotel to be put into a 3 star hotel. Very basic hotel, however, the man who does the night shifts was so friendly and kind to us and said he will take care of us and not to worry. This hotel was called art and hotel (about 14 mins from Bergamo hotel). So basically no don’t book this hotel because the day you land you will be told lies! They took money from us, overbooked then moved us of course being in a foreign country you can’t say much we needed a bed for the night! So so upset and disappointed, extremely unprofessional and greedy for money.
Stayed 2 nights in May 2022
Response from Beatrice on May 17, 2022
Buonasera, mi spiace molto dell 'accaduto ma non è mai successo che spostiamo clienti comunque il nostro hotel è a tre stelle ed abbiamo trovato un altra sistemazione in un hotel della stessa categoria.

8/10 Good

Aleksandrs

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Dennis, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and clean and quiet Excellent location
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

6/10 Okay

Al, NI

Liked: Room comfort
Disliked: Cleanliness
Convenient hotel for airport
Nice hotel close to airport and places to eat nearbyhowever we stayed in room 1 which smelled heavily of stale smoke. People also smoked outside the room window outside reception. This is why I have given a 2 for cleanliness albeit the room was clean. All our clothes smelled of smoke when we left.

4/10 Poor

Sofie, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but bad smell
We stayed in Bergmo because we had an early morning flight after a vacation in Toscany. The hotel was located 5 min from the airport(by taxi appr. 20 euro). The neighborhood is otherwise super boring and 4 km away from the nice part of Bergamo. Unfortunately a smoker had stayed in the room before us and the room smelled a lot. The staff was friendly and helpful.

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ANA, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, stylish, clean and relaxed feel
We needed a one night stay after our evening flight to Bergamo. This hotel was very handy and easy to find. It is set in a nice quiet area. Very stylish and incredibly clean. The owner was very welcoming and pleasant. Highly recommend it !

10/10 Excellent

Lynne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to airport and good restaurants
Good clean hotel, with friendly and helpful staff. Easy to find with sat nav and great to have free parking.

10/10 Excellent

PlinytheYounger, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small hotel close to the autostrada
The lady who runs the hotel is very helpful and friendly, although her knowledge of English is limited.

2/10 Terrible

Danny

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pod każdym względem ok. Przylecieliśmy w nocy i nie było problemów z dostaniem się do środka. Dostaliśmy szczegółowe instrukcje. Doskonały kontakt w j. angielskim również przez WhatsUpp. Ogólnie polecam.
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

4/10 Poor

Wolfgang

Liked: Cleanliness
Disliked: Staff & service, room comfort
Keine Weiterempfehlung
Bei der Ankunft war die Hoteltür verschlossen und die Rezeption nicht besetzt. Erst nach einigen Minuten wurde die Tür geöffnet. Ein Frühstücksbüffet gab es nicht, der Frühstücksraum war nicht zugänglich. Frühstück wurde nach vorheriger Bestellung auf dem Zimmer serviert, wo es nur einen Schreibtisch mit einer Sitzgelegenheit gab. Für den Tresor fehlte die Anleitung zur Nutzung. Die Rezeption war immer nur sporadisch besetzt. Insgesamt ein entäuschender Aufenthalt.
Stayed 2 nights in May 2022

10/10 Excellent

Peter

Stayed 1 night in May 2022
Response from Beatrice on May 13, 2022
Ciao Peter, grazie mille è stato un piacere ospitarti. Beatrice

8/10 Good

LUIGI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo pulito, in zona tranquilla e in buone condizioni. Utile il parcheggio e comodo per raggiungere qualsiasi metà. Unica pecca la colazione. Suggerisco di utilizzare prodotti monouso che non si deteriorino se restano ad aspettare che qualcuno li consumi. Magari elevando la qualità degli stessi prodotti. Caffè comunque ottimo e la signora che oltre a a fare il caffè fa un po’ tutto è gentilissima e disponibilissima sempre con il sorriso sulle labbra.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene. Solo qualche problema di parcheggio la prima notte, ma abbiamo risolto parcheggiando a 50m dell’hotel.
Stayed 2 nights in May 2019

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit tranquille à Bergame, entre France et Venise
Petit hôtel en bord de route mais le léger bruit ne nous a pas dérangé. Avec ascenseur. Pztit parking (gratuit). Wifi gratuit. Personnel sympathique, petit déjeuner copieux et très apprécié. Super chocolat chaud "italien" ! Bon rapport Qualité / Prix Dans la chambre, pas de café disponible ou bouilloire disponible, dommage.
Stayed 1 night in Apr 2019

8/10 Good

Manou Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berghotel
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix et accès facile avec parking à proximité.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, ottima colazione, camera confortevole e posizione comoda.
Stayed 1 night in Dec 2018

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima scelta
Avevo scelto questo albergo, poiché era molto vicino alla sede del concorso a cui dovevo partecipare. Mi sono trovata estremamente bene!! La stanza era molto carina confortevole e pulita e tranquilla. Il personale gentilissimo ed estremamente disponibile. Se capiterà ancora l'occasione, sicuramente ritornerò.
Stayed 1 night in May 2018

8/10 Good

Michael, Bellinzona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mia esperienza
Sono sta molto contento de personale tutti molto gentili la camera molto bella e colorata cambierà i materassi che sono un Po scomodi ma per il resto bello la colazione molto buona e il servizio eccellente.
Stayed 1 night in Feb 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money
Good value for the money and close to the airport with free parking. The rooms have very thin doors so when there is noice outside you hear it and also the planes passing by outside. During the night it gets quiet though so not a big issue.
Stayed 2 nights in Oct 2017

4/10 Poor

Mahmut

Disliked: Staff & service
Too noisy hotel
The owners of hotel is making noise. The reception is very near to the rooms .they dont stop talking.also the flight noose is another problem
Stayed 1 night in Oct 2017

10/10 Excellent

Yon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación N.2 en familia
No voy a poner nada en esta pagina de hoteles porque está todo restringido. Censura todo, hasta lo más absurdo.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Komfortables Hotel
Toller Aufenthalt. Alle Wünsche werden eim abgelesen. Leider war unser zimmer auf der Strassenseite. Somit etwas lauter Verkehr und Fluglärm

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Carino, ma il bagno...
Hotel carino e personale gentile. Letti confortevoli e colazione buona. Vicino all'areoporto ma nel complesso silenzioso. Unica pecca il bagno: datato anche se in parte rinnovato, senza tavoletta del wc e soprattutto senza box doccia, ma con solo un tenda corta per cui si allagava completamente al primo getto d'acqua. Peccato.

8/10 Good

Sofie, Umeå

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och fräscht med rymligt rum och badrum. Nära flygplatsen, lätt att hitta. Personalen var trevlig och tillmötesgående. Lite trist område men helt okej för en natt. Sparsam frukostbuffé.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
camera molto ben arredata e letti molto chic
Personale gentile e disponibile. Tutto molto piacevole e curato nei dettagli.

8/10 Good

velibor

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Anne-Lise Kostka

Liked: Cleanliness, staff & service, room comfort
Kun for overnatting

8/10 Good

Marco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel curato e comodo
Io e la mia ragazza siamo arrivati in tardo pomeriggio, non essendoci posti auto disponibili il proprietario si è offerto di spostare la vettura in caso ce ne fosse stato bisogno. Molto piacevole il giardino interno, tutto l'hotel è molto curato e sopra lo standard medio di un 3 stelle. Camera molto carina e spaziosa. La colazione piu' che soddifsaciente! In macchina si puö raggiungere il centro e Bergamo alta in pochi minuti. Consigliato per posizione (vicino aeroporto/autorstrada), comfort, personale e colazione!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rossana, D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A due passi dal centro della città bassa.
Silenzioso, pulito e confortevole. Il direttore è molto cortese. La camera è arredata con gusto. Ottimo rapporto qualità/prezzo.

6/10 Okay

DOMINGOS, PORTO-PORTUGAL

Liked: Cleanliness, staff & service
Uma noite em Bergamo.....
Uma noite - Poucas horas de dormir.Dormida para apanhar um voo cedo no Aeroporto de Bergamo.Pessoal de hotel muito simpático e prestável.

10/10 Excellent

CARMINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mose, Messina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Hotel pulito, confortevole, arredato con buon gusto e curato nei particolari. A poca distanza dall'aeroporto. Buona la colazione. Parcheggio un po' sotto dimensionato. Consigliato

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Prima voor een overnachting nabij vliegveld
Prima voor kort verblijf. Nette eigenaren met veel zorg voor hotel en bediening.

6/10 Okay

DEL

Hôtel sympa
Idéal pour 1 ou 2 nuits Pratique pour une arrivée aéroport