Indoor pool

Reviews of Hyatt Regency Belgrade

5 out of 5
Hyatt Regency Belgrade
Milentija Popovica 5, Belgrade

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 361 reviews" "
Rating 8 - Good. 74 out of 361 reviews" "
Rating 6 - Okay. 17 out of 361 reviews" "
Rating 4 - Poor. 4 out of 361 reviews" "
Rating 2 - Terrible. 8 out of 361 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Milijana Jovanovic Rooms Director on Apr 22, 2024
Dear Valuable Guest, We are truly grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Slavko

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great, helpful, Nemamja in Cigar Lounge is an awesome bartneder. Romm is clean with spacious bathroom. Averall I ve had a 5stars experience.
Stayed 1 night in Mar 2024
Response from Milijana Jovanovic Rooms Director on Mar 7, 2024
Dear Valuable Guest, We are truly grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant, especially your guestroom and the hospitality of our colleague Nemanja. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Milijana Jovanovic Rooms Director on Jan 19, 2024
Dear Valuable Guest, We are truly grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service we have experienced.
Stayed 3 nights in Dec 2023
Response from Milijana Jovanovic Rooms Director on Jan 6, 2024
Dear Valuable Guest, We are truly grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay for New Year's weekend!
Stayed 2 nights in Dec 2023
Response from Milijana Jovanovic Rooms Director on Jan 6, 2024
Dear Valuable Guest, We are truly grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Response from Milijana Jovanovic Rooms Director on Dec 5, 2023
Dear Valuable Guest, We are truly grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay but
We have stayed in Hyatt many times before and find the service to be excellent and the rooms comfortable. However, this time there was a problem with using the pool. Families with children would completely takeover – jumping, diving, splashing, and screaming despite the signs clearly displayed and advising against it. The stuff would shrug their shoulders saying that they tell them but to no avail. We understand that it must be very difficult (and not advisable) to manage other peoples’ children. But you could manage the pool by introducing specific times for families only, line swimming or open to all. In other words, by managing the pool you manage its users – not the other way around!
Stayed 10 nights in Jul 2023
Response from Milijana Jovanovic Rooms Director on Jul 31, 2023
Dear Valuable Guest , We would like to wholeheartedly thank you for your loyalty, and for choosing Hyatt Regency Belgrade again for your recent stay. We highly appreciate your valuable time to post a review. Many thanks for sharing your valuable and thoughtful insights, regarding the issue occurring at spa, as you kindly described. Please accept our heartfelt apologies for the inconveniences and discomfort, that you suffered consequently. On the other hand, we are delighted to know that everything else was up to the expected level, and that you especially enjoyed the comfortable room, and the hospitality of our staff. Your positive and constructive feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service, facilities and offer. Thank you once again, we are already looking forward to welcoming you back soon! Sincerely, Milijana JovanovicRooms Director

10/10 Excellent

Jean-Pierre

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice and helpful
Stayed 5 nights in Jul 2023
Response from Milijana Jovanovic Rooms Director on Jul 25, 2023
Dear Valuable Guest, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant, especially because of the hospitality of our staff. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

8/10 Good

Mirel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, friendly staff, parking is way overpriced. Even self park is 20 euro per day.
Stayed 2 nights in Jun 2023
Response from Milijana Jovanovic Rooms Director on Jun 30, 2023
Dear Valuable Guest, We are very grateful for your review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. Rest assured that your positive and constructive feedback is essential for us, as we strive to continually improve the quality of our service, facilities and offer.We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

10/10 Excellent

Ivana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Milijana Jovanovic Rooms Director on Jun 15, 2023
Dear Valuable Guest,We are very grateful for your positive rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is truly essential to us, as we strive to improve with each and every visit. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Ninos, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Hyatt for about 5 days to attend a local wedding. Great hospitality and service. Clean and friendly environment. Nikola and all the staff at Hyatt were great and very friendly people--always ready to assist you and make your time, as a guest, enjoyable as possible at Hyatt. The food was great for me. Great transportation service and on time! I have no complaints! Overall, I enjoyed my time and was always happy at Hyatt. Being in Belgrade for the first time, it was a great memorable experience and Hyatt was part of the reason why. I will miss my time in Belgrade and, if I would return, I would stay at Hyatt again without any hesitation. )
Stayed 5 nights in Jun 2023
Response from Milijana Jovanovic Rooms Director on Jun 12, 2023
Dear Valuable Guest, We are very grateful for your delightful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here.It is truly wonderful and incredibly rewarding to read that you thoroughly enjoyed your stay, from the food and cleanliness, to the transportation and the hospitality of our staff.Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service.We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Mahira, Forest Hills

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to help
Stayed 1 night in May 2023
Response from Milijana Jovanovic Rooms Director on Jun 2, 2023
Dear Valuable Guest, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are delighted to learn that your experience was so pleasant, especially because of the hospitality of our staff. Your feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Afiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional, great customer service.
Stayed 4 nights in Apr 2023
Response from Milijana Jovanovic Rooms Director on May 4, 2023
Dear Valuable Guest, We are very grateful for your positive review of Hyatt Regency Belgrade, and we really appreciate your time to share it here.We are delighted to learn that your experience was so pleasant, especially because of the hospitality of our staff.Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

8/10 Good

Ifigeneia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bedroom was ok. But the third bed was short for a 15 years old tall boy. Breakfast was not for 5 star hotel. Cupboard and bathroom tap didn't work property. Staff was good and helpful. Area with parks and mall near hotel.
Stayed 4 nights in Apr 2023
Response from Milijana Jovanovic Rooms Director on Apr 20, 2023
Dear Valuable Guest, We are very grateful for your review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. Rest assured that your positive and constructive feedback is essential for us, as we strive to continually improve the quality of our service, facilities and offer.We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

6/10 Okay

Jelena

Travelled with family
I'm annoyed by sneaky hotel fees and charges I DIDN'T KNOW about. This hotel did NOT display parking charges during the booking process. I shouldn't have to waste time digging through the hotel website to figure out the fees. IT SHOULD BE PRESENTED TO CLIENTS DURING THE RESERVATION PROCESS so that we can calculate and decide what we can afford according to our budget. I was charged a parking fee of about $30 per day, even though I parked myself each time. If I had known that, I would have used taxi services and not rented a car, or I would have definitely chosen another place to stay. Because if you stay a few nights, these costs can add up quickly!
Stayed 3 nights in Apr 2023
Response from Milijana Jovanovic Rooms Director on Apr 18, 2023
Dear Valuable Guest, We are very grateful for your valuable review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. Many thanks for your comments and insights regarding the importance of adequate display of additional fees.Rest assured that transparent and honest policies and business are among highest priorities of our company.We are at all times at your full disposal for any questions or information necessary and we are sincerely sorry that on this occasion you were not properly informed.Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We are looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. We recommend this hotel.
Stayed 1 night in Mar 2023
Response from Milijana Jovanovic Rooms Director on Mar 26, 2023
Dear Valuable Guest, We are very grateful for your positive review of Hyatt Regency Belgrade, and we really appreciate your time to share it here.It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service very helpful. Provided help to find dining and currency exchange
Stayed 1 night in Mar 2023
Response from Milijana Jovanovic Rooms Director on Mar 25, 2023
Dear Valuable Guest, Thank you very much for choosing Hyatt Regency Belgrade for your recent stay. We highly appreciate your valuable time to share such a wonderful review. It is truly amazing to learn that you enjoyed the experience, especially the efficiency and hospitality of our concierge. Your positive feedback is extremely motivating and valuable to us, as we strive to continually improve the quality of our service, facilities and offer. Thank you once again, we are already looking forward to welcoming you back soon! Sincerely, Milijana JovanovicRooms Director

6/10 Okay

Dragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Milijana Jovanovic Rooms Director on Mar 28, 2023
Dear Valuable Guest, We are very grateful for your rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here.It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

madhusudaN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Milijana Jovanovic Rooms Director on Feb 1, 2023
Dear Valuable Guest, We would like to wholeheartedly thank you for your kind review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. Your positive feedback is extremely important and valuable to us, as we strive to continually improve the quality of our service.We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Zahi I.

Stayed 2 nights in Jan 2023
Response from Milijana Jovanovic Rooms Director on Jan 30, 2023
Dear Mr. Zahi, We are very grateful for your kind review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

8/10 Good

MURAT D.

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Check in
Wasting to much time when first check in. Afterwards it is ok!
Stayed 3 nights in Jan 2023
Response from Milijana Jovanovic Rooms Director on Jan 22, 2023
Dear Mr. Murat, We are very grateful for your kind review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Ian Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All excellent but pool was closed
Response from Milijana Jovanovic Rooms Director on Jan 12, 2023
Dear Valuable Guest, We are very grateful for your positive review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is truly wonderful to read that your stay was so pleasant, and we are very sorry that on this occasion due to the annual general cleaning, you couldn't fully enjoy our swimming pool.Your positive feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We are looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Andrijana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Vesna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Milijana Jovanovic Rooms Director on Nov 15, 2022
Dear Mrs.Zdrale, We are very grateful for excellent your rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

4/10 Poor

Irene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My husband and I both got food poisoning from eating the salmon. Worst club lounge I have experienced anywhere, rude service from Katarina.I asked to take a bottle of coke to our room for my 90 year old husband who was so sick from eating the salmon canapés from the lounge that he could not lift his head off the pillow and she said I would have to pay for it because all food had to be consumed in the lounge. I got very sick the next day after having the salmon at the breakfast buffet . We went there to celebrate our 50 th anniversary when checking in I mentioned this to the person checking us in and she seemed very disengaged, no happy anniversary or best wishes.I found everyone just putting on a fake show not really caring.We we’re both very I’ll and had to keep answering the door for inspection of the mini bar, I had told the person we were ill but he kept coming back 2 times a day , if it wasn’t him it was the house keeper to check the room to see if it was cleaned .I kept telling them to please don’t bother us but they still kept knocking or just opening the door. when I couldn’t answer when I was wrenching in the bathroom.The food was apsolutley appalling in the club lounge .
Stayed 1 night in Sep 2022
Response from Hyatt Regency Belgrade Team on Oct 3, 2022
Dear Valuable Guest, Thank you very much for choosing Hyatt Regency Belgrade for your recent stay. We highly appreciate your valuable time to share a review. We are sincerely sorry to learn that your experience was spoiled by the food poisoning, which you suspect came from our club floor food. Kindly be informed that we have thoroughly looked into this matter, and none of the other guests who consumed salmon, or other lounge food reported any similar symptoms. Also, throughout your entire stay, the information we received from your side, was that only your husband was affected by this and not feeling well. Nevertheless, please be assured that the quality of products we serve, as well as the wellbeing of our guests are our highest priority. When it comes to the drinks in question, kindly be reminded that club staff explained the procedure first, however when you mentioned your husbands situation, they of course allowed it immediately. We sincerely apologize for the staff disturbing as you mentioned. Again, we are also deeply sorry for the unpleasant situation that ruined your trip, and we wholeheartedly hope that both are already feeling better. Your feedback is extremely important and valuable to us, as we continually strive to enhance the quality of our service, facilities and offer. Thank you once again, we are looking forward to welcoming you back, and having an opportunity to improve the impression that you carried on this occasion! Sincerely, Hyatt Regency Belgrade Team

10/10 Excellent

Victor

Stayed 1 night in Aug 2022
Response from Milijana Jovanovic Rooms Director on May 4, 2023
Dear Valuable Guest, We are very grateful for your positive review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing The best in entire Belgrade
Stayed 7 nights in Aug 2022
Response from Milijana Jovanovic Room Director on Aug 17, 2022
Dear Valuable Guest, We are very grateful for your positive review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

VERA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Hyatt Regency is great and luxurious property with excellent service. My room was always clean because of the wonderful stuff. Pool and jacuzzi are very nice in beautiful environment. Location is good close to shopping centar and downtown. I would like to return soon.
Stayed 4 nights in Aug 2022
Response from Milijana Jovanovic Room Director on Aug 14, 2022
Dear Ms. Vera, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is truly delightful to read that the experience was so pleasant and enjoyable. Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

israel

Stayed 1 night in Aug 2022
Response from Milijana Jovanovic Rooms Director on May 4, 2023
Dear Valuable Guest, We are very grateful for your positive review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Petar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay before long intercontinental flight - I am sure we had a good travel experience because we were able to rest and relax before the flight. Hotel is 30+ years old but very well maintained and updated. Rooms are unusually large, mattresses new and comfortable, bed sheets crisp and immaculate. Bathrooms are spacious, including tub and nice walk in shower. We had enjoyed an excellent dinner including some local foods and excellent local wine, and have relaxed afterwords at the pool & spa (very nice). Service is what you would expect at Hyatt Regency - and more. Everyone was very welcoming and forthcoming to ensure we had a great stay. We received adjoining rooms as we have asked for, and our early morning luggage help was punctual to the minute. I and my family will be back to Hyatt Regency Belgrade for sure.
Stayed 1 night in Jul 2022
Response from Milijana Jovanovic Rooms Director on Jul 26, 2022
Dear Mr. Petar, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is truly delightful to read that the experience was so pleasant, and that you especially enjoyed the spacious rooms, food and the hospitality of our staff. Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you and your family back again soon! Best regards, Milijana Jovanovic Rooms Director

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
Run-down property… badly in need of renovation… very poor hygiene and cleanliness… terrible room service
Stayed 1 night in Jul 2022
Response from Milijana Jovanovic Rooms Director on Jul 25, 2022
Dear Valuble Guest, Thank you very much for choosing Hyatt Regency Belgrade for your recent stay. We highly appreciate you having taken the time to post your review. We are very sorry to see that the stay was not up to the expected level, due to the issues that you described. Please accept our heartfelt apologies for any inconvenience you might have suffered. We are looking forward to welcoming you back to our hotel and hopefully improving the impression you left with. Sincerely, Milijana Jovanovic Rooms Director

8/10 Good

Vojislav

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022
Response from Milijana Jovanovic Rooms Director on May 25, 2022
Dear Mr. Vojislav, We are very grateful for your rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

DR. Miroslav

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from Milijana Jovanovic Room Director on Aug 17, 2022
Dear Valuable Guest, We are very grateful for your positive rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We stay here each time we visit Belgrade, it is a clean friendly hotel. The only issue we had this time was the room was smaller than we were used to, possibly because they are renovating several floors.
Stayed 8 nights in May 2022
Response from Milijana Jovanovic Rooms Director on May 16, 2022
Dear Mr. Keith, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is truly delightful to read that the experience was so pleasant and enjoyable. Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Borko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place, covered from each angle with great staff that provided high level service, esp. would thank the breakfast team, their energy was impressive…also they were making soooo good cappuccino (: (:
Stayed 10 nights in Jan 2022
Response from Milijana Jovanovic Rooms Director on Jan 28, 2022
Dear Mr. Borko, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is truly delightful and rewarding to read that your experience was so enjoyable, especially because of our staff at breakfast. Your feedback is extremely motivating and valuable to us, as we strive to continually improve the quality of our service. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Eli

Stayed 1 night in Nov 2021
Response from Milijana Jovanovic Rooms Director on Nov 22, 2021
Dear Mr. Eli, We are very grateful for your wonderful rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

2/10 Terrible

Eduardo

Business traveller
Disliked: Staff & service
I never got my invoice for the stay, they were supposed to send it to my email and they never did.
Stayed 17 nights in Oct 2021
Response from Milijana Jovanovic Rooms Director on Nov 19, 2021
Dear Valuable Guest, We are very grateful for your rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. We are very sorry to learn that the experience was not at the expected level, due to the issue you kindly described. Please accept our heartfelt apologies for the inconvenience you suffered consequently. We are at your full disposal regarding the requested invoices at any time you find convenient. Kindly contact us via email or telephone. Your feedback is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel in a great location, accessible to all. Irena in reception was very welcoming and gave an upgrade to a spectacular room. Club lounge had a young lady that served small menu and drinks and she was extremely polite and approachable. Her customer service was exceptional.
Stayed 1 night in Nov 2021
Response from Milijana Jovanovic Rooms Director on Nov 9, 2021
Dear Mr. David, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

6/10 Okay

Marina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Location is ok , hotel is old , no amenities in rooms
Stayed 1 night in Aug 2021
Response from Milijana Jovanovic Rooms Director on Sep 5, 2021
Dear Ms. Marina, We are very grateful for your review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

10/10 Excellent

Sanja

Stayed 8 nights in Jul 2021
Response from Milijana Jovanovic Rooms Director on Nov 19, 2021
Dear Valuable Guest, We are very grateful for your positive rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here.It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

2/10 Terrible

Or

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stay away from this hotel!!! Go to hilton!!
Very old hotel. Stuff talked with us like we are stupid people. We leave after 1 day to Hilton for our next 5 days. Same price better hotel better location.
Stayed 6 nights in Jul 2021
Response from Milijana Jovanovic Rooms Director on Jul 19, 2021
Dear Mr. Or, Thank you very much for choosing Hyatt Regency Belgrade for your recent stay. We highly appreciate you having taken the time to post your review. We are very sorry to see that the stay was so much below the expected level due to the issues you kindly described. Please accept our heartfelt apologies for the inconvenience you suffered. Unfortunately, we are not able to reverse this unpleasant experience,however please note that we are at your full disposal at any time for more details regarding this matter, so we could act appropriately as any kind of disrespectful behavior from staff towards our guests is unacceptable. We are looking forward to an opportunity of welcoming you back to our hotel and hopefully improving the impression you let with. Sincerely, Milijana Jovanovic Rooms Director

10/10 Excellent

Borko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure satisfaction
Super convenient location, close to everything, extremely nice staff everywhere (from the walk in to the check out moment), plenty of amenities, great housekeeping service
Stayed 6 nights in Jul 2021
Response from Milijana Jovanovic Rooms Director on Aug 18, 2021
Dear Mr. Borko, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice property and well located
Stayed 1 night in Jul 2021
Response from Milijana Jovanovic Rooms Director on Jul 15, 2021
Dear Valuable Guest, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Milijana Jovanovic Rooms Director on Jul 2, 2021
Dear Mr.Marco, We are very grateful for your wonderful rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the front desk staff that is not the brightest (interacted with 3 of them and none of them has proper training), everything else was wonderful. The rooms are very spacious and clean. Food is wonderful, in restaurant and lounges. The only thing, both lounges are smoke friendly and I am highly sensitive to this smell. Pool, steam room, etc, are great but treadmills were not connected to their channels. There is an outside and inside parking but at first I had a hard time finding an entrance to their parking, and so I just parked at the mall garage across the road, and ended up parking there for the rest of my stay.
Stayed 3 nights in Jun 2021
Response from Milijana Jovanovic Rooms Director on Jun 21, 2021
Dear Valuable Guest, Thank you very much for choosing Hyatt Regency Belgrade for your recent stay. We highly appreciate you having taken the time to post your review. We are very sorry to see that the stay was not entirely up to the expected level due to the issues you kindly described. Please accept our heartfelt apologies for any inconvenience you might have suffered. We are looking forward to welcoming you back to our hotel and hopefully improving the impression you let with. Sincerely, Hyatt Regency Belgrade Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad to Leave
We were sad to leave. Great facility at a great location.
Stayed 3 nights in Jun 2021
Response from Milijana Jovanovic Rooms Director on Jun 16, 2021
Dear Valuable Guest, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Can

Stayed 1 night in Jun 2021
Response from Milijana Jovanovic Rooms Director on Jun 9, 2021
Dear Mr. Can, We are very grateful for your positive rating of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely important and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff! Hygiene concept perfectly executed. Felt safe and well taken care off the whole stay.
Stayed 2 nights in May 2021
Response from Milijana Jovanovic Rooms Director on May 31, 2021
Dear Valuable Guest, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here.It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The young lady at the front desk recommended that I dine in the renovated TEA HOUSE lunch. I ordered falafel as an appetizer and mini burgers. The burgers are great. But falafel, I have no words to describe the symphony of tastes. I have been tasting falafel for 50 years, all over the Middle East and North Africa, but this harmony of salad, sauces and low-fat falafel is pure perfection. In a couple of weeks I will come to Belgrade again, and of course I will stay in Hayatt again. Pleasant feeling even as I write this. Just continue like that and the sky is the limit.
Stayed 1 night in Apr 2021
Response from Milijana Jovanovic Rooms Director on Apr 23, 2021
Dear Valuable Guest, We are very grateful for your wonderful review of Hyatt Regency Belgrade, and we really appreciate your time to share it here.It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We look forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice spacious rooms for its value. not the best location, no dining options around.
Stayed 3 nights in Feb 2021
Response from Milijana Jovanovic Rooms Director on Feb 25, 2021
Dear Guest, We are very grateful for your review of Hyatt Regency Belgrade, and we really appreciate your time to share it here. It is extremely motivating and valuable to us, as we strive to improve with each and every visit. We are already looking forward to welcoming you back again soon! Best regards, Milijana Jovanovic Rooms Director