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Reviews of Hampton Inn Beaumont

2.5 out of 5
Hampton Inn Beaumont
3795 I-H10 South, Beaumont, TX

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 761 reviews" "
Rating 8 - Good. 222 out of 761 reviews" "
Rating 6 - Okay. 111 out of 761 reviews" "
Rating 4 - Poor. 60 out of 761 reviews" "
Rating 2 - Terrible. 55 out of 761 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really had nothing to do with the hotel. There was construction on the only real access road to the hotel. You literally had to drive around parking lots to get to the hotel.
Stayed 1 night in Apr 2024
Response from Hampton Inn Beaumont TX on Apr 15, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check-in process was routine. However, it took over an hour to find an available room that had a working TV. The room we settled on had a king bed instead of 2 queen beds that we had reserved. Rooms facing the freeway are noisy all night long.
Stayed 1 night in Mar 2024
Response from Hampton Inn Beaumont TX on Mar 27, 2024
We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room and will work with our Maintenance Team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.

10/10 Excellent

Scott, Willis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Response from Hampton Inn Beaumont TX on Mar 27, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of construction
Stayed 1 night in Mar 2024
Response from Hampton Inn Beaumont TX on Apr 1, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, unfortunately we cannot do anything about the highway construction, they should be finished soon, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of road construction has them a bit blocked off but great room, clean, quiet and a great breakfast
Stayed 1 night in Mar 2024
Response from Hampton Inn Beaumont TX on Mar 7, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our clean rooms, and our delicious Breakfast. Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Adanelicna, Abilene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family & I were especially pleased and impressed when we walked in to have breakfast and there was the nicest man there to greet us and eager to take good care of us! He offered to make everyone waffles and he was so attentive to everything served and kind. We hardly ever see that in hotels, so this was such a wonderful treat and experience. Rooms were very clean and cozy. Excellent service all the way around! Don’t change a thing!
Stayed 1 night in Mar 2024
Response from Hampton Inn Beaumont TX on Mar 5, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel and our delicious breakfast, We are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Alma, Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hampton Inn Beaumont TX on Feb 26, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent service.
Stayed 2 nights in Jan 2024
Response from Hampton Inn Beaumont TX on Feb 2, 2024
Dear Guest, thank you very much for your positive feedback after your stay at Hampton Inn Beaumont. We are delighted to hear that we could exceed your expectations. Please recommend us also to your friends and family. We would be very happy to welcome you soon again to Hampton Inn Beaumont. Best regards your Friends at Hampton Inn Beaumont

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn Beaumont TX on Jan 17, 2024
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

8/10 Good

Leslie

Travelled with partner
Liked: Amenities
Ok
Stayed 3 nights in Dec 2023
Response from Hampton Inn Beaumont TX on Dec 18, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable comment about your stay at our hotel, We Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Scott

Stayed 3 nights in Oct 2023
Response from Hampton Inn Beaumont TX on Dec 18, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, We Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

4/10 Poor

Melissa, Corpus Christi

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This property was obviously old & in need of updating. The bathroom floor looked like it hadnt been mopped in years
Stayed 1 night in Nov 2023
Response from Hampton Inn Beaumont TX on Nov 17, 2023
Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues you had while staying with us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. If you return to our area, we hope you will consider staying with us again so we can show you an improved experience.

6/10 Okay

agnes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton Inn Beaumont TX on Nov 17, 2023
We deeply value your relationship with Hampton Inn Beaumont and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Beaumont TX on Nov 13, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a good night's sleep
The only issue was the road construction in front of the hotel and the directions were not very clear because of the construction. Once we found it everything was great. The clerk was very helpful with restaurant recommendations. Thankfully all were in walking distance.
Stayed 1 night in Nov 2023
Response from Hampton Inn Beaumont TX on Nov 13, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, So sorry about the construction going on in the area, Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Rodney

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023
Response from Hampton Inn Beaumont TX on Nov 1, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Oct 2023
Response from Hampton Inn Beaumont TX on Oct 31, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Michael made our stay a memorable one with the excellent service he provided at breakfast. You can see he really loves people. The room was clean and comfortable and there were many options nearby for dinner.
Stayed 1 night in Oct 2023
Response from Hampton Inn Beaumont TX on Oct 30, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service in our Breakfast area. Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

8/10 Good

Gloria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn Beaumont TX on Oct 24, 2023
We deeply value your relationship with Hampton Inn Beaumont and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding your stay, please feel free to discuss it with us.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. The staff was very friendly and helpful. The only disappointment was no biscuits and gravy at breakfast, but that's not a deal breaker. Lots of highway construction in the area, but that's a permanent fixture in Beaumont! We'll stay there again!
Stayed 1 night in Oct 2023
Response from Hampton Inn Beaumont TX on Oct 16, 2023
Dear Guest, thank you very much for your positive feedback after your stay at Hampton Inn Beaumont. We are delighted to hear that we could exceed your expectations. Please recommend us also to your friends and family. We would be very happy to welcome you soon again to Hampton Inn Beaumont, those biscuits and gravy will be waiting for you. Best regards your Friends at Hampton Inn Beaumont

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn Beaumont TX on Oct 10, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hampton Inn Beaumont TX on Oct 30, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

edward

Stayed 1 night in Sep 2023
Response from Hampton Inn Beaumont TX on Oct 16, 2023
Dear Guest, thank you very much for your positive feedback after your stay at Hampton Inn Beaumont. We are delighted to hear that we could exceed your expectations. Please recommend us also to your friends and family. We would be very happy to welcome you soon again to Hampton Inn Beaumont. Best regards your Friends at Hampton Inn Beaumont

4/10 Poor

Emmett

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hampton Inn Beaumont TX on Sep 25, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 Good

Chalessa

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Hampton Inn Beaumont TX on Sep 25, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4/10 Poor

Kristina

Travelled with family
Liked: Amenities
Overwhelming cologne smell. Tv didn't work.
Stayed 1 night in Sep 2023
Response from Hampton Inn Beaumont TX on Sep 13, 2023
At Hampton Inn Beaumont we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. If you return to our area, we hope you will consider staying with us again so we can show you an improved experience.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning crew was outstanding, so super friendly and helpful in every way. Check in clerk was courteous, but obviously had other things on her mind, constantly checking her phone.
Stayed 1 night in Aug 2023
Response from Hampton Inn Beaumont TX on Aug 16, 2023
Dear Guest, thank you very much for your positive feedback after your stay at Hampton Inn Beaumont. Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues you had with the Front Desk Associate, please recommend us also to your friends and family. We would be very happy to welcome you soon again to Hampton Inn Beaumont. Best regards your Friends at Hampton Inn Beaumont

6/10 Okay

Mahendra, Saint Joseph

Business traveller
Liked: Cleanliness
Furniture Not updated yet & Internet kick me out .
Stayed 1 night in Aug 2023
Response from Hampton Inn Beaumont TX on Aug 16, 2023
At Hampton Inn Beaumont we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations, our furniture was updated in our major renovation in 2018, and we do apologize if you had problems with your internet, if you return to our area, we hope you will consider staying with us again so we can show you an improved experience.

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaumont Conference
Good location for the conference I was attending. The mattress on bed was more firm than I like but overall stay was great!
Stayed 2 nights in Jul 2023
Response from Hampton Inn Beaumont TX on Jul 28, 2023
Dear Guest, thank you very much for your positive feedback after your stay at Hampton Inn Beaumont. We are delighted to hear that we could exceed your expectations. Please recommend us also to your friends and family. We would be very happy to welcome you soon again to Hampton Inn Beaumont. Best regards your Friends at Hampton Inn Beaumont

6/10 Okay

Vendon

Travelled with family
The keys to the door stopped working, on Wednesday and Thursday 😞
Stayed 2 nights in Jul 2023
Response from Hampton Inn Beaumont TX on Jul 28, 2023
At Hampton Inn Beaumont we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues you had while staying with us. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.

4/10 Poor

john

Travelled with family
Disliked: Property conditions & facilities
My first room had a noise in it, sounded like a dove calling, and the toilet would not stop running. My second room, finding this late about 1030 pm, the shower handle did not work properly, only hot water. I had to wash off in the sink. Next morning at check out I told the desk about the shower and did not even offer a discount. I have stayed at several Hamptons, but I will not stay at this one again.
Stayed 1 night in Jul 2023
Response from Hampton Inn Beaumont TX on Jul 25, 2023
At Hampton Inn Beaumont we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. If you return to our area, we hope you will consider staying with us again so we can show you an improved experience.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever!
I absolutely loved our one night stay. I was extremely pleased with a man who worked in the breakfast area. He actually made the waffles for me. He provided the best service I have ever had at a hotel. I do have to also give credit to the rest of the staff as well. Everyone was very friendly.
Stayed 1 night in Jul 2023
Response from Hampton Inn Beaumont TX on Jul 24, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service, and our delicious Breakfast and Breakfast Attandant. Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

8/10 Good

Lydia

The staff are very helpful. The building is showing age and needs repairs.
Stayed 2 nights in Jul 2023
Response from Hampton Inn Beaumont TX on Jul 18, 2023
We deeply value your relationship with Hampton Inn Beaumont and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hampton Inn Beaumont TX on Jul 5, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

2/10 Terrible

PATRIK, AUSTIN

Stayed 1 night in Jun 2023
Response from Hampton Inn Beaumont TX on Jul 17, 2023
At Hampton Inn Beaumont we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues you had while staying with us. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.

10/10 Excellent

Jeffrey W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and polite. Mr. Mike and Ms. Stephanie provided exceptional hospitality during each of our three morning continental breakfasts. Their Southern Style hospitality was above and beyond.
Stayed 3 nights in Jun 2023
Response from Hampton Inn Beaumont TX on Jun 12, 2023
Dear Guest, Thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our staff Mr. Mike and Ms. Stephanie and our delicious Breakfast, Looking forward to welcoming you soon again.

10/10 Excellent

Janis

Stayed 1 night in Jun 2023
Response from Hampton Inn Beaumont TX on Jun 27, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

8/10 Good

Bryant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff everyone
Stayed 3 nights in Jun 2023
Response from Hampton Inn Beaumont TX on Jun 6, 2023
Thank you for your review, we hope you will stay with us again. Have a great day!

10/10 Excellent

James

Stayed 3 nights in May 2023
Response from Hampton Inn Beaumont TX on Jun 27, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Hakeem

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2023
Response from Hampton Inn Beaumont TX on May 23, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable ratings about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2023
Response from Hampton Inn Beaumont TX on May 15, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send a valuable rating about your stay at our hotel, We Are looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

8/10 Good

SHAMUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food decent room
Hotel seemed nice up to date but not as functional. Bathroom sliding barn door was awkward plus almost cut my finger off. Bathroom sink faucet too far away from sink so when you wash your hands water just pours over counter. Staff was nice but didn't ever tell us that water at front counter was twice as much as water in vending machine. Breakfast was amazing. Cheers to the chef for those amazing potatoes. Thank you for bringing back home made waffles. Excellent. I would stay here again because of the potatoes but wish they could fix the "upgrades".
Stayed 1 night in May 2023
Response from Hampton Inn Beaumont TX on May 9, 2023
We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room and will work with our Housekeeping Team and our Maintenance Team to ensure this does not happen again. If you have any further questions or comments regarding this matter, please feel free to discuss it with us. Thank you.

10/10 Excellent

Suellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
FRIENDLY STAFF AND CLEAN ROOM.
Stayed 1 night in May 2023
Response from Hampton Inn Beaumont TX on May 9, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service, and our clean rooms. Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
We went to a concert in the area
Stayed 1 night in May 2023
Response from Hampton Inn Beaumont TX on May 9, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our friendly customer service, Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

4/10 Poor

Frank

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Hampton Inn Beaumont TX on May 9, 2023
Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues you had while staying with us.

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the second time I've stayed there and the second time that I've been pleased.
Stayed 1 night in Apr 2023
Response from Hampton Inn Beaumont TX on May 1, 2023
Dear Guest, thank you for choosing Hampton Inn for your 2nd recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning how pleased you are. Looking forward to welcoming you soon again for your 3rd visit. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hampton Inn Beaumont TX on Apr 24, 2023
Dear Guest, thank you for choosing Hampton Inn for your recent stay in Beaumont, Texas. We really appreciate that you took the time to send valuable feedback about your stay at our hotel, We Looking forward to welcoming you soon again. Best regards from Hampton Inn Beaumont Texas…

10/10 Excellent

Rodney

Stayed 1 night in Apr 2023
Response from Hampton Inn Beaumont TX on May 1, 2023
Thank you for your visit, please visit again soon.

2/10 Terrible

Clyde

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They didnt have my room at all. Drive 2.5hrs and had ro get another room
Stayed 1 night in Mar 2023
Response from Hampton Inn Beaumont TX on Mar 28, 2023
Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues you had while visiting with us. Did you check with Expedia about your reservation and if it was made correctly through them? If you return to our area, we hope you will consider staying with us again so we can show you an improved experience.

8/10 Good

Bernard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 8 nights in Feb 2023
Response from Hampton Inn Beaumont TX on Mar 10, 2023
Thank you for your stay, please visit us again soon