What can i say, Emma was terrific checking me in and she knows the area well so she had much info for me... room was amazing for 1 person, stood there 4 days and it was very pleasant, clean ..My complaint has nothing to do with the hotel itself, so they have a pool which is why i chose the hotel but it was closed due to drought alert from the city, law requieres the place to close it to conserve water when it doesnt rain much... so its not the hotels fault at all but just call the people and tell them first and let them choose if they still want to stay.