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Reviews of Microtel Inn & Suites by Wyndham Round Rock

2.5 out of 5
Microtel Inn & Suites by Wyndham Round Rock
6 Roundville Ln, Round Rock, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 430 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Disliked: Staff & service, amenities
rude incompetent manager at the desk. Someone checked me out of my room the last day of my stay. Then the manager offered to rent me a room at twice the price I had paid. He told me his "system" was down and that was best he could do. I called Expedia for help but they did not return my call so I was 74 years old and without a room. Then that manager became aggressive and rude. Not my idea of customer service by any measure.
Stayed 3 nights in May 2024

10/10 Excellent

Brenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

4/10 Poor

Anita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property not kept up
Stayed 3 nights in May 2024

8/10 Good

Julie

Stayed 3 nights in Apr 2024

6/10 Okay

Rodger

Lots of wear and tear appearance
Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Jorge

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel is infested with cockroaches
Stayed 4 nights in Apr 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

2/10 Terrible

Darlene

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this thinking it was expensive enough that it would be a nice hotel and it was a Wyndham. The carpet was awful. The floor in the hallway had a soft spot and there was plastic taped to the ceiling in the lobby where it looked like there was water damage. There were roaches in the room, even in the fridge. We had to take our luggage outside so that we didn't take them home with us and we slept (used lightly) with the light on hoping to keep them away.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Disliked: Property conditions & facilities
Property was in bad shape. Ceiling in reception area had holes through it and was on the process of repair..carpets were also torn up in the hallway. Tiles in bathroom were cracked and somewhat loose
Stayed 2 nights in Apr 2024

8/10 Good

Katerin

Stayed 2 nights in Apr 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are horrible
Stayed 2 nights in Apr 2024

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really try to keep this location upgraded compared to some of the other locations around it they are one of the best places price and rooms are really nice. I enjoy my stays every time I come down for work
Stayed 5 nights in Apr 2024

4/10 Poor

Gabriel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Reserved double queen beds,given single queen bed .was told I'm at fault,hotel blames Expedia site for inaccurate description..but I'm the one paying for others screwups.the customer always bites the bullet,here no do
Stayed 2 nights in Mar 2024

4/10 Poor

Raven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know typically it’s a “you get what you pay for deal” however, the hallway leading to my room & my room smelled like cigarette smoke so bad I literally went to the store within hours of being there and bought Febreze plugs for my room, the smell was awful especially in the bathroom. The walls aren’t super thick so you can definitely hear your neighbors and the quality of everything was pretty poor. My husband stays at microtels for work and said this was the worst one he had ever stayed in
Stayed 5 nights in Mar 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service
The carpet in the hallways is in need of replacement.
Stayed 2 nights in Mar 2024

4/10 Poor

Morgan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked a double room with queens and was given a room with a single bed. The hotel is a smoke free area but the bathroom smelled heavily with smoke. When I spoke with manager on duty, he was stand-off ish and not helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Staff & service
Staff was friendly, but hard to understand.
Stayed 1 night in Mar 2024

8/10 Good

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was great and the area. What was wrong was the 3rd floor's hallway was uneven, as if the carpet was covering potholes or cracks.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty. If you are a female traveling alone, do not stay here.
Stayed 2 nights in Mar 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 4 nights in Mar 2024

2/10 Terrible

Harish

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic
Stayed 1 night in Mar 2024

10/10 Excellent

Luz, Corpus christi

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Jerry

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The stay was ok. The rooms are out dated and do not feel clean at all. Something gross on the head board. My room smelt like cigarette smoke the furniture had stains and cigarette burns in the couch. Some girls ran up and down the hallway at midnight screaming and laughing and having the best time ever while I was trying to sleep. Over all I will never go back or recommend this property to anyone. So glad I was only there for 11 hrs.
Stayed 1 night in Feb 2024

6/10 Okay

Kimberli

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
The place has water damage and more there was roaches crawling around and the housekeeping kept knocking on the door in spite of the sign outside of the door The front desk Guy by the name of Craig is very rude and Prejudice. I would not recommend this Hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Brenda

Stayed 6 nights in Feb 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying
It was fun
Stayed 1 night in Feb 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...no problem Quiet,
Stayed 2 nights in Feb 2024

6/10 Okay

BRENDA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Dale

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
If you are goibg to stay here, please bring your own pillows! The ones at the hotel are very flat.The beakfast is really horrible, no eggs or bacon. Only muffins and yogurt! Its the worst breakfast ever!
Stayed 1 night in Jan 2024

4/10 Poor

Rob

Business traveller
Disliked: Amenities, property conditions & facilities
Place seemed like past water damage. Drywall cut plastic on walls
Stayed 3 nights in Jan 2024

6/10 Okay

Rob

Stayed 4 nights in Jan 2024

10/10 Excellent

Van

Stayed 1 night in Jan 2024

4/10 Poor

Vincent

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed on the second floor and the entire floor reaked of pot! It was so bad. Even our room smelled like it. The carpet in the hallway is so bad it’s a trip hazard.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin, McAllen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and building very clean and organized and the staff are very friendly, definitely I will stay again
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a real nice hotel. Room was spacious. Only bad thing was that there was not a sign outside for hotel. Was only on end of building which you couldn't see from street.
Stayed 2 nights in Jan 2024

10/10 Excellent

Coy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top shelf hotel ~
Staff was very professional, friendly & responsive to questions. Having staff at front desk 24 hrs is rare & very good to see. Cleaning staff was very thorough, nice & good ~ always smiling. Breakfast was a good array & coffee available in lobby 24 hrs. I will refer coworkers, friends & family.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rugh

Good!
Stayed 2 nights in Jan 2024

2/10 Terrible

Bobby

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had to leave due to the ice strom and they or expedia would refund our money for the 2nd night. This was an emergency for us to get home before the ice strom hit
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Donna, Hutto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast & easy check-in. Variety of places to eat/shop just minutes around. Room was nice size and clean. Friendly staff. My usual place to stay when I'm down visiting family because of its location.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, horrible management
Absolutely horrible. They washed my wallet w my social security card in it, when washing the sheets. They did not offer anything to make it right. No hospitality, none of the workers are friendly or offer customer service. My spare cell phone went missing out of the room, when they came into clean. The owners are extremely rude.
Stayed 8 nights in Jan 2024