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Reviews of The Alex Monte Kastella

4 out of 5
The Alex Monte Kastella
Alexandrou Papanastasiou Avenue 109, Piraeus, Attica

Reviews

9.6

Exceptional

Rating 10 - Excellent. 194 out of 254 reviews" "
Rating 8 - Good. 49 out of 254 reviews" "
Rating 6 - Okay. 8 out of 254 reviews" "
Rating 4 - Poor. 1 out of 254 reviews" "
Rating 2 - Terrible. 2 out of 254 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Staff was very helpful and friendly. Room was very quiet and clean
Stayed 1 night in May 2024

10/10 Excellent

Yasin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. Beautiful view.
Stayed 1 night in Apr 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly helpful staff
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay when taking a cruise out of Athens. It is conveniently located just a few minutes from the port. Breakfast is included which was really nice and with a great made to order selection. The staff were very helpful and the rooms were nice. The onsite restaurant and bar were great too. Would highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs! Warm welcome and we received complementary welcome drinks.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark Anthony

Liked: Cleanliness, property conditions & facilities
Nice property with great view. They have their own parking lot which is needed since it’s a crowed area. Nice rooftop restaurant with great views. A lot of restaurants are near by.
Stayed 1 night in Apr 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff, breathtaking views of the sea (if you have a sea view room). Roof restaurant bar have wonderful service, special mention to Maria, she is a superstar, thank you! Good parking facilities, and I noticed the electric bus passes right in front of the hotel. Decent restaurants within walking distance. Overall a very pleasant stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nidia Celena Nolasco

Stayed 3 nights in Mar 2024

10/10 Excellent

Yamila, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, literally everything was just perfect.
Stayed 2 nights in Nov 2023

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities
The stay was great! The hotel was able to set up an airport pickup for us and a taxi to the cruise port, which made everything smooth and easy for us. The rooftop bar and restaurant was perfect for us, and had a great atmosphere and a beautiful view of Athens. Our only downside is that the hotel room smelled like cigarette smoke, and it got to the point where my pajamas started to smell like cigarettes. I don’t smoke, so it was a major turn off to me. Otherwise, I would recommend this stay to everyone.
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing! Loved the hotel and the customer service was the greatest I’ve ever experienced. Highly recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Sarine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jill, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Athens but very far from the airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view rooftop dinner a must
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Quaint hotel with beautiful view. Dining upstairs was very nice. Staff very friendly. Close walk to other restaurants. Would recommend.
Stayed 2 nights in Oct 2023

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most awful stay - the room was filthy- I had sickness - realised this was due to the three months out of date milk in my suite - was assured that the management would get back to me regarding refund - I have heard nothings. There was brown biological mess on clean pillow - mold I. The bathroom-
Stayed 2 nights in Oct 2023

10/10 Excellent

Lindsay

Liked: Staff & service, amenities
Nice room with a view, but traffic noise, plugged shower drain and strange lights.
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel communicated before my trip to made me feel easy to arrange pick up from the airport as well as to cruise port, rooftop restaurant had good foods and drink the view was awesome which made me to feel relaxed after long flight. all staffs was attentive of my need only thing was room was clean but quite small even by myself. I’ll stay again if i want cruise again from Athen.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie, Gastonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the perfect central location in Prague Old Town. The staff was amazing & the hotel was very clean. 5 stars
Stayed 2 nights in Oct 2023

10/10 Excellent

PETER

Stayed 1 night in Oct 2023

10/10 Excellent

Rosanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and the entire staff. They were excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very nice, close to a nice area with lots of restaurants in front on the water. The hotel contacted us before our check in and helped us arrange transport from the airport. At our arrival, everything was perfect, smooth check-in and very clean room. The rooftop terrace is also very nice. I highly recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Koby

Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

NIR AVRAHAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been one night and it was marvelous. Wonderful restaurants all around and great staff. Thank you we will come again.
Stayed 1 night in Sep 2023

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful, excellent location right on the sea. Beautiful and modern.
Stayed 1 night in Sep 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this boutique hotel! It is close enough to Athens (short taxi ride), but far enough away it is quiet and feels luxuriously peaceful. This hotel has a rooftop restaurant & bar, I would give it 5-star rating! Excellent chef, plus the view is spectacular! The hotel is also beautiful and the rooms are very comfortable and luxurious feel as well. Wonderful staff!!! Highly recommend!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful seaside hotel with wonderful staff and accommodations. Private parking, up to date rooms, made to order breakfast, and rooftop bar make this a must! Situated a short taxi ride from the Parthenon, our stay could not have been better.
Stayed 2 nights in Sep 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service. Very friendly, helpful. Highly recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean Staff excellent. Great service
Stayed 2 nights in Sep 2023
Response from DG on Sep 4, 2023
Dear Michael,We are very happy you chose The Alex Monte Kastella for your stay in Piraeus. Our team is happy to note that you enjoyed our service and supportive staff. We hope to have the chance to welcome you back at The Alex Monte Kastella in the nearest future.With Best Regards,Dimitris GaroufisHotel Manager

10/10 Excellent

Zohrab

Great location
Stayed 4 nights in Aug 2023
Response from DG on Sep 4, 2023
Dear Zohrab,Thank you very much for choosing The Alex Monte Kastella for your stay in Piraeus. We are delighted to hear that you had a positive experience at The Alex Monte Kastella and that you enjoyed the accessibility of our location. We would love to welcome you back in the nearest future.With Best Regards,Dimitris GaroufisHotel Manager

10/10 Excellent

Rajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Aug 2023
Response from DG on Sep 4, 2023
Dear Rajah,Greetings from The Alex Monte Kastella. Thank you for your excellent review of our hotel. We hope to have the chance to welcome you back at The Alex Monte Kastella in the nearest future.With Kind Regards,Dimitris GaroufisHotel Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooftop bar!
Fabulous rooftop bar/restaurant with great selection of food/cocktails at very reasonable prices. Incomparable view over the city including the Acropolis. Service at reception was impeccable. Our room was ok, spacious but not quiet at night, seemed like the windows did not seal well and we heard traffic and voices until very late in the night. Location is great for the port of Athens.
Stayed 2 nights in Aug 2023
Response from DG on Sep 4, 2023
Dear Linda,Thank you very much for choosing The Alex Monte Kastella for your stay in Piraeus. We would love to have the chance to welcome you back in the nearest future.With Kind Regards,Dimitris GaroufisHotel Manager

10/10 Excellent

bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from DG on Sep 4, 2023
Dear Bashar,Thank you for choosing to visit The Alex Monte Kastella. We have well noted and appreciated your excellent rating! Do look forward to welcoming you back soon.With best regards,Dimitris GaroufisHotel Manager

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms, excellent staff the friendliest i ever met. Super breakfast up on the rooftop with an amazing view. We loved our staying❤️
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Place is updated and rooftop is excellent
Stayed 1 night in Aug 2023
Response from DG on Aug 19, 2023
Dear David,Thank you for choosing to stay at the The Alex Monte Kastella. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We would love to have the chance to welcome you back in Piraeus for another stay.Kind Regards,Dimitris GaroufisHotel Manager

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to lay our heads for one night. Rooms are small but use space well. Basic check in but comfortable lobby. Very nice rooftop restaurant. Good food, great views could even see the Acropolis in the distance! Excellent breakfast too!
Stayed 1 night in Jun 2023
Response from DG on Aug 19, 2023
Dear Cynthia,Thank you for recommending The Alex Monte Kastella after the experience you had with us! We are happy to know that you enjoyed the rooftop, breakfast, view and food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Dimitris GaroufisHotel Manager

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accomodating, couldn't ask for more excellent service all round.
Stayed 1 night in Aug 2023
Response from DG on Aug 19, 2023
Dear Andrew,Greetings from The Alex Monte Kastella. Thank you for your excellent review of our hotel. We are very glad to receive your compliments about our service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at The Alex Monte Kastella.Kind Regards,Dimitris GaroufisHotel Manager

10/10 Excellent

kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prior to our stay, the staff reached out to us to see when we were arriving and if we needed any accommodations. I stepped out of the taxi and the staff came out and addressed us by our names. The staff were amazing! Rooftop deck and restaurant was lovely and easy- with affordable prices. We were able to walk to the local cafes and shops and it was close to the ports. Great experience!!!!
Stayed 3 nights in Jul 2023
Response from DG on Aug 3, 2023
Dear Kathy,Thank you very much for choosing The Alex Monte Kastella for your accommodation. We are pleased to note that you enjoyed the comforts of our hotel including staff, experience and restaurant. We hope to have the chance to welcome you back at The Alex Monte Kastella in the nearest future.With Best Regards,Dimitris GaroufisHotel Manager

10/10 Excellent

Barry

Stayed 4 nights in Jul 2023
Response from DG on Sep 4, 2023
Dear Barry,We appreciate that you have taken the time to write a review for The Alex Monte Kastella. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Dimitris Garoufis Hotel Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to be near the port for our cruise the next morning. The front desk was very nice and helpful. They arranged a taxi for us which worked out great. Thr rooftop restaurant was awesome with a beautiful view. Great Food! i was very pleased. The room was comfy and clean.
Response from DG on Aug 3, 2023
Dear George,Let us thank you for choosing The Alex Monte Kastella for your stay and we are glad we were able to meet and exeed your expectations. We are pleased to note that you enjoyed the comforts of our hotel including room, view, restaurant and front desk. Once again, thank you for your excellent review and we look forward to welcoming you again soon at The Alex Monte Kastella.With Best Regards,Dimitris GaroufisHotel Manager

6/10 Okay

Medhat

Travelled with partner
Liked: Staff & service, amenities
Great place to visit
Stayed 4 nights in Jul 2023
Response from DG on Aug 3, 2023
Dear Medhat,Thank you for choosing to stay at The Alex Monte Kastella and for posting your kind review. Hope to welcome you back in the nearest future.With sincere regards,Dimitris Garoufis

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff - top to bottom, excellent dining and lounge. Unsurpassed views of Athens. Recommend to anyone. Great money value
Stayed 2 nights in Jul 2023
Response from DG on Jul 26, 2023
Dear Chuck,Greetings from The Alex Monte Kastella. Thank you for your excellent review of our hotel. We are very glad to receive your compliments about our staff and the view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,Dimitris GaroufisHotel Manager

8/10 Good

flo

Stayed 4 nights in Jul 2023
Response from DG on Jul 26, 2023
Dear Flo,Thank you for your kind review. We hope to see you again soon. Best regards, Dimitris GaroufisHotel Manager