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Reviews of Dorian Inn, Sure Hotel Collection by Best Western

3 out of 5
Dorian Inn, Sure Hotel Collection by Best Western
15-19, Pireos Str. Omonia Sq, Athens, Attiki

Reviews

7.2

Good

Rating 10 - Excellent. 196 out of 1002 reviews" "
Rating 8 - Good. 394 out of 1002 reviews" "
Rating 6 - Okay. 258 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alber

Liked: Staff & service, amenities, property conditions & facilities
Great restaurant and swimming pool
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Stayed 3 nights in Dec 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a comfortable room, enjoyed my stay. The rooftop bar and pool had the most amazing views of the Parthenon too
Stayed 2 nights in Nov 2023

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Demetra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023
Response from DORIAN INN HOTEL on Aug 24, 2023
Thank you very much for your time and your nice review!Best RegardsDorian Inn Hotel

4/10 Poor

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beds were the most uncomfortable bed I ever slept on. Mattress was 3 inches thick. I am only 6 feet tall and my feet were almost hanging off the bed. Our room smelt so bad of sewage that we had to request a new room. Staff was great! Friendly and accommodating. Otherwise this hotel would have been a disaster.
Stayed 2 nights in Aug 2023

6/10 Okay

Remy

Travelled with family
Location
Stayed 3 nights in Jul 2023
Response from DORIAN INN HOTEL on Jul 25, 2023
Thank you for choosing our Hotel and for taking the time to share with us your kind rating regarding your visit and experience at Dorian Inn Hotel. Hope to have more opportunities in the future to welcome you back Kind RegardsDorian Inn Hotel

10/10 Excellent

JANELLE KAVITA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super helpful and accommodating it was close to everything and the view in the night time was truly amazing, really true to the 3 min walk to the hotel from the Omonoia station
Stayed 2 nights in Jul 2023
Response from DORIAN INN HOTEL on Jul 18, 2023
We really thank you for your positive review. We hope to see you again and have the opportunity to show you our appreciation.Wish you a lovely summer ahead.Warm RegardsDorian Inn Hotel

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
One rude bar staff
Some staff were super rude because my husband already had a beer when we went to the roof top bar. If she had been nice, we likely would have stayed and spent $. Guess she didn't need our business. The gentleman that was there earlier was very helpful and nice
Stayed 1 night in Jun 2023
Response from DORIAN INN HOTEL on Jun 21, 2023
Dear Madam,We appreciate for giving us your review and please accept our apologies for our waitress's behavior, nevertheless, kindly note, as we all are aware, guests are not allowed to carry their own products to a restaurant/bar but order something inside. Of course, this does not excuse the bad behavior your husband faced, that is why we will have a conversation with our roof top stuff to avoid such a incident in the future.Thank you any way for choosing us for you vacation and we hope to have the opportunity το accommodate you again in the future and make your stay much more comfortable.Kind RegardsReservations Dpt.

10/10 Excellent

orly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
המלון נמצא במיקום מצויין. ברגל לכל המקומות המרכזיים. על הגג בריכה ונוף 360 מדהים!
Stayed 3 nights in Apr 2023
Response from DORIAN INN HOTEL on May 3, 2023
Thank you very much. We are glad that you had a nice experience in our Hotel. Hope to visit you again!!Kind RegardsDORIAN INN HOTEL

4/10 Poor

Abdi

Stayed 3 nights in Mar 2023
Response from DORIAN INN HOTEL on Apr 19, 2023
Thank you for staying in Dorian Inn Hotel. We appreciate your feedback.Best RegardsReservations Dpt.

10/10 Excellent

Milan Ianko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2023
Response from DORIAN INN HOTEL on Mar 21, 2023
Thank you very muchWarm RegardsDorian Inn Hotel

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were excellent. Spacious and loved the design.
Stayed 1 night in Sep 2022

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from Dorian Inn on Sep 26, 2022
Thank you for staying at Dorian Inn.We appreciate your feedback.

2/10 Terrible

Rajai

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Jun 2022

4/10 Poor

Emil

Disliked: Cleanliness, property conditions & facilities, room comfort
Smell of sewage and ran down facilities
I would hardly call it a hotel. More like a ran down student residents. They charge 150 euros a night and don't even put a bottle of water in the room. Bathroom had terrible smell of sewage and balcony it not even 1ft deep.
Stayed 3 nights in Jun 2022

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Dorian Inn Team on Nov 18, 2021
Thank you for your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great view and location. Rooms need renovating, can only see tv from one side of bed due to cupboard door, glass door to bathroom so you'd better be comfortable with the other person :/. No kettle. Staff are great.
Stayed 1 night in Oct 2020
Response from RESERVATION DPT. on Oct 19, 2020
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

BNewman, NUC isa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Total dump spotty power outages, no hot water, stained linens.
Stayed 2 nights in Aug 2020
Response from RESERVATION DPT. on Sep 2, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Ratna

Travelled with family
Conenient location for sightseeing
Clean but room lacked facilities and tv was very small and didnt work properly. Upstais bar area and pool is nice. Breakfast was served to us but was cold Would recommend as a room only option as there are many places around the hotel which serves fresh breakfast and quite cheap
Stayed 2 nights in Aug 2020

8/10 Good

Szymon, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location not too far from all main attractions, staff helpful. Due to Covid cleaning only on demand. Nice view from the roof swimming pool however drinks more expensive that in the restaurant close to Acropolis. Breakfast below expectations as no Greek yogurt was offered ( only some German replacement), all products were low quality. Close to metro station
Stayed 3 nights in Jul 2020
Response from Dorian Inn on Aug 3, 2020
Thank you for staying with us. We appreciate your feedback.

8/10 Good

rifat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Dorian Inn on Mar 10, 2020
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!
Stayed 3 nights in Feb 2020
Response from Dorian Inn on Mar 3, 2020
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good location
The staff was very friendly and the food was very good.
Stayed 3 nights in Feb 2020
Response from Dorian Inn on Mar 3, 2020
Thank you for staying with us! We appreciate your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Feb 2020
Response from Dorian Inn on Feb 24, 2020
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Dorian Inn on Feb 21, 2020
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Eliahu

Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020
Response from Dorian Inn on Feb 12, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Grzegorz

Liked: Staff & service
Nothing special
There happened to be a broken floor in the bathroom and the size is really small with a low ceiling. It makes you feel claustrophobic a bit. Friendly staff.
Stayed 1 night in Jan 2020
Response from Dorian Inn on Jan 13, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carlos A

Stayed 1 night in Jan 2020
Response from Dorian Inn on Jan 13, 2020
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

George, Victoria BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service from check in, to information on the city. Room was super clean and lovely balcony overlooking the city. Wonderful stay, would highly recommend.
Stayed 7 nights in Dec 2019
Response from NIKI TZENETOPOULOU on Dec 17, 2019
Thank you for staying with us! We appreciate your feedback.

2/10 Terrible

RAMI, RUSSIA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We chose the place because we read comments that the place is safe, may these be fabricated reviews? And immediately on our first morning in the hotel in two minutes in the dining room when we just got up to take bread (four meters from our table) robbed / stole our bag with all our money and phone and expensive equipment..and nobody saw or heard and said there was no security and no cameras .. Then it turned out that there are cameras and the thief is being photographed but the police there collapsing from work with the thousands of refugees there .. In short they put us as a bait to thieves without warning us or trying to help ... The police said they know the problem at this hotel they do not pose a security guard to see who enters the hotel ??? And even in the dining room don't ask who comes in to eat ??? Keeping his soul away! By the way, police say that the safes there are also unsafe and the place is infested with thieves and robbers by force ... Go to Eilat !!!בחרנו במקום בגלל שקראנו תגובות שהמקום בטוח, יכול שאלו חוות דעת מפוברקות? הראשון של הבוקר הראשון שלי במלון במהלך שתי דקות בבית האוכל. רק אחרון קמנו לקחת לחם. (שדדו / גנבו לנו את התיק עם כל הכספים והטלפון וציוד יקר..ואף אחד לא ראה ולא שמע ואמרו שלא היה הביטחון והמצלמות. אחר כך התברר שיש מצלמות והגנב מצולם אבל המשטרה שם שקורסת מעבדה עם אלפי הפליטים ששם ..בקיצור הם הניחו לנו המתיון בפני הגנבים מבלי להזהיר אותנו או לנסות לעזור ... המשטרה אמרה את המכירה את הבעיה במלון הזה שהם לא מצביעים איש ביטחון לראות מי להי
Stayed 4 nights in Nov 2019
Response from Dorian Inn on Dec 2, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Dorian Inn on Nov 21, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to walk to everything very central location.
Stayed 4 nights in Nov 2019
Response from Dorian Inn on Nov 21, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

sharonne

Stayed 2 nights in Oct 2019

2/10 Terrible

Traveler

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooftop bar view is beautiful! EXCESSIVE Mold in shower and overall cleanliness is an issue BEWARE of location! Would never stay here again.
Stayed 1 night in Nov 2019
Response from Dorian Inn on Nov 21, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Dorian Inn. on Nov 21, 2019
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Liana

Stayed 2 nights in Sep 2019

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice enough but not great
I should have done a better review of this hotel prior to booking. Read the reviews so you know exactly what you are getting! Overall - the hotel is dated and not what we were expecting. We arrived at the Dorian Inn late at night, after the restaurant in the hotel was closed. The hotel is nice enough, but not in a good area of town. Upon check-in, the worker was very helpful. The elevators in the hotel are very small. It was barely big enough to hold me, my husband, and our 4 suitcases! The room was small, it was tight to walk around from one side of the bed to the other. The website says the room has air conditioning, but it was two large vents on the top of the wall that had a knob to turn with three different fan settings - nothing to adjust temperature. Our room was very warm and never cooled down, which made it pretty miserable for us. The only good thing was that the window opened, so we were able to open that at night for a breeze - but of course then we were subjected to the noises on the street and throughout the night. The bathroom was definitely dated and only had a hand shower, which did not include a holder for it. Towels were provided, but no wash cloths. The door stop for the bathroom didn't allow the door to open fully. We did go to the 12th floor to check out the pool and the view, which were both very nice! We did order room service, and the worker who brought it to us was great! The food was good, but my husband did not like the pizza.
Stayed 2 nights in Oct 2019
Response from niki tzenetopoulou on Nov 1, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location...
Nice 3 star hotel - spent three days there. I wish it was in a better Athens location. Scary area, especially at night. That is by far the biggest problem/concern. Outdated AC controls don’t allow you to change temperature, only fan velocity, speed 0-4, so you are at hotel’s mercy temperature-wise. Beds were very comfortable. Breakfast buffet and table service was excellent. Front desk staff was attentive and a pleasure to deal with.
Stayed 2 nights in Oct 2019
Response from niki tzenetopoulou on Nov 1, 2019
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The double bed was 2 single beds pushed together. The bed would slide apart when you tried to sleep clots to you partner. It was a bad bed setup
Stayed 5 nights in Oct 2019
Response from niki tzenetopoulou on Nov 1, 2019
Thank you for staying with us! We appreciate your feedback.

6/10 Okay

Chantel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Solid basic hotel
The service , you can’t fault. The rooms are very basic and the bed wasn’t too comfortable. The bathroom had a weird odour to it and the shower pressure was a bit how you going. Other than the room the pool and bar was really good!
Stayed 3 nights in Oct 2019
Response from Dorian Inn on Oct 23, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Dorian Inn on Oct 23, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. No issues to report or discuss.wouls stsy agsin if needed.
Stayed 1 night in Oct 2019
Response from Dorian Inn on Oct 20, 2019
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful reception personnel. The buffet food was good with choice of food.
Stayed 3 nights in Sep 2019
Response from Dorian Inn on Oct 20, 2019
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Dorian Inn on Oct 19, 2019
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok hotel, but the area outside hotel their was bit ant social behaviour, it bit loud time,
Stayed 5 nights in Oct 2019
Response from Dorian Inn on Oct 17, 2019
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel is nice and the beds we're comfort. Breakfast buffet was lovely,good choices. We loved about the pool on the roof top & drinks at the bar at night time,view the Acropolis.
Stayed 1 night in Oct 2019
Response from Dorian Inn on Oct 16, 2019
Thank you for staying with us! We appreciate your feedback.