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Reviews of The Westin Anaheim Resort

4.5 out of 5
The Westin Anaheim Resort
1030 W Katella Avenue, Anaheim, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 973 out of 1222 reviews" "
Rating 8 - Good. 143 out of 1222 reviews" "
Rating 6 - Okay. 51 out of 1222 reviews" "
Rating 4 - Poor. 22 out of 1222 reviews" "
Rating 2 - Terrible. 33 out of 1222 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and also good location to Disney parks. The staff were amazing! Customer service was top notch. I would definitely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good area
Stayed 3 nights in May 2024

10/10 Excellent

Shona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most spectacular property our family has ever stayed at. It has been maintained very well, the staff is attentive and friendly and the rooms are spotlessly clean!!!
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, classy and close to the park for easy access
Stayed 1 night in May 2024

10/10 Excellent

Yajaira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing clean and comfortable definitely will be returning.
Stayed 1 night in May 2024

10/10 Excellent

Nicolae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My complaint is that the food menu doesn’t have gluten free options and little vegan options.
Stayed 4 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was a few steps farther from Disney, but worth the extra few blocks. I appreciated a little luxury after a full day at the parks. We didn’t use the amenities, which I’m sure were fabulous, but we did grab some breakfast to go which was so delicious. Service was fast, food was hot, and the coffee was so good. The fellas at the valet were also outstanding with taking care of our car and handling all of our gear. We wanted to check out the rooftop bar, but it was closed two nights in a row for a private party. We were really looking forward to seeing the view of Disney at night. Maybe next time.
Stayed 3 nights in May 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional. Room was very very nice and clean. Will stay here over any other hotel when I visit Anaheim.
Stayed 5 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the Westin Anaheim for family Disney getaways. We have stayed in a couple of other hotels within walking distance to Disney in the same budget and this is by far our favourite. The rooms, grounds, lobby and pool area are amazing. We are a family that loves to use the pool and this one does not disappoint. Nice music, wait staff for food and drinks and a heated pool and huge hot tub. This time we were surprised with a room upgrade and it was spectacular. We will be back.
Stayed 5 nights in May 2024

8/10 Good

Josh, Encino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Saumya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Westin. Very nice property and womderful staff. Hotel seems to be new and in great condition. Room aervice was extremwly quick. Loved everything.
Stayed 3 nights in May 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice. The hotel room was nice and spacious, and a walkable distance to the disneyland parks
Stayed 2 nights in May 2024

8/10 Good

trevor, Sparks

Liked: Cleanliness, staff & service, property conditions & facilities
Westin Anaheim is very comfortable and beautiful. The food from room service and the Tangerine room could have been better. Loved Puestos and Flemings Steakhouse were fabulous! The hotel lighting is worth seeing, and the whole street in front lights up at night. Well done Westin!
Stayed 10 nights in May 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After initially getting a call from the front desk informing me that they were not going to honor my Expedia reservation because the overbooked the hotel and me expressing my discontent with their decision, management made it all good. I was upgraded to a really nice suite with Disneyland view. I really appreciate their change of mind and the willingness to make things right
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on May 9, 2024
Dear Roberto,Thank you so much for the 5/5 star review! We are glad you enjoyed the room and took full advantage of the fantastic view!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kimberly, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and shower are fantastic
Stayed 2 nights in May 2024
Response from Ken Shrout, Director of Guest Services on May 9, 2024
Dear Kimberly,Thank you so much for the 5/5 star review! We are glad you enjoyed the room and took full advantage of all amenities we have to offer!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Cynthia, San Ysidro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walkable to the parks!!!!
Stayed 1 night in May 2024
Response from Ken Shrout, Director of Guest Services on May 7, 2024
Dear Cynthia,Thank you so much for the 5/5 star review! I am glad that you enjoyed the hotel and the wonderful location we have. I hope that you get to come and stay with us again soon.Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Jouessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ken Shrout, Director of Guest Services on May 5, 2024
Dear Jouessa,Thank you so much for staying with us and for the 5/5 star review. We look forward to you staying with us again soon!Be Well,-Ken ShroutDirector of Guest Services

4/10 Poor

BIRONG

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ken Shrout, Director of Guest Services on May 5, 2024
Dear Birong,We are so sorry to hear that we didn't meet the mark for you. We always strive for a 5 star review and if there is anything we can do to make you think back fondly on your stay, please don't hesitate to let me know. We look forward to you staying with us again soon!Be Well,-Ken ShroutDirector of Guest Services

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Janell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect! It's close to Disneyland, clean, quiet, gorgeous views, etc...
Stayed 1 night in May 2024
Response from Ken Shrout, Director of Guest Services on May 9, 2024
Dear Janell,Thank you so much for the 5/5 star review! We are glad you loved the property! We hope that you get to come and stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near Disney
Stayed 7 nights in Apr 2024

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
This property is beautiful, very nice place to stay. Very convenient location for going to Disneyland.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher Anthony, North Ogden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service was top tier! Amazing location with direct views to California Adventure park and fireworks.
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 28, 2024
Dear Kathy,Thank you so much for your 5/5 star review! We are so glad that you loved the property and the views! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Ian, Greenvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to Disney in a safe location. Good meals options and we found the rooms clean, well appointed and the bed perfect after long days of site seeing. Great parking options and an uncomplicated and engaging check in experience.
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 28, 2024
Dear Ian,Thank you so much for your 5/5 star review! Parking and check in are how you start your vacation and we are glad that we nailed it in both categories! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was just beautiful,clean, bright and smelled wonderful. The bathrooms in the rooms was gorgeous and fit 3 of us in it no problem. Overall I love going to this hotel and it truly makes me relax and feel like I'm in luxury without breaking the bank.
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 28, 2024
Dear Edith,Thank you so much for your 5/5 star review! We are glad you loved the property and the bathroom size is just great! Our goal is luxury so we are glad that you felt that! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Saja, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about it! Location is great too!
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 28, 2024
Dear Saja,Thank you so much for your 5/5 star review! We are glad you liked everything about us! That makes us so happy! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
High end, great customer service, new clean feel. Nice relief after a long Disney day.
Stayed 1 night in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 28, 2024
Dear Christian,Thank you so much for your 5/5 star review! Thank you for the comments on the customer service and how clean the property is. We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 28, 2024
Dear Jenny,Thank you so much for your 5/5 star review! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

8/10 Good

Jagadeesh

Stayed 3 nights in Apr 2024

10/10 Excellent

Brooklyne

Stayed 3 nights in Apr 2024

10/10 Excellent

Bohai

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 25, 2024
Dear Bohai,Thank you for the 5/5 star review! We hope you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

2/10 Terrible

Mark

Stayed 3 nights in Apr 2024

10/10 Excellent

Geneva, Encinitas

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 16, 2024
Dear Geneva,Thank you so much for the 5/5 star review! I hope that we get to host you again in the near future.Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Courtney

Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Disneyland
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Kevin,Thank you for the review and the 5/5 stars! We are glad you found the walk so enjoyable too. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was modern. Very good service
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Joe,Thank you for the review and the 5/5 stars! Thanks for the comments on the decor and the service. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Adriane, Fresh Meadows

Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful welcoming place to stay with the family, we enjoyed everyday we were there. Highly recommended
Stayed 3 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Nancy,Thank you for the review and the 5/5 stars! We are so glad you enjoyed every day here! We hope to host you and your family again soon!Be Well,-Ken ShroutDirector of Guest Services

8/10 Good

Achelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Disneyland resort with great view of the parks (if that room type is selected)
Stayed 2 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Achella,Thank you for the review and the 4/5 stars! We hope next time to get 5/5 and for you to have the perfect vacation! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Shannon,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Linda

Stayed 1 night in Apr 2024

10/10 Excellent

Maureen, Sturgeon County

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to go to Disneyland. Staff was friendly. A bit of a hiccup on first night stay, made the beds, but missed the rest of the housekeeping. Slight problem, would stay there again.
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Maureen,Thank you for the review and the 5/5 stars! We are sorry about the hiccup but glad you loved the location and hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Sarah,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Corey,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kerry, Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed 3 nights for spring break. We spent 2 days at Disneyland and this hotel was a great option for that. It’s within walking distance and not too bad of a walk. The hotel itself is beautiful. Very clean, very nice staff and everything is well maintained. The pool is so relaxing and it really feels like a vacation. The rooms are nice, modern and very clean. I would definitely stay here again!!
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Kerry,Thank you for the review and the 5/5 stars! It sounds like you had a wonderful vacation here at the Westin Anaheim Resort and we hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the hotel for a wedding reception. it was perfect because we were able to party like rock stars and then go up the elevator to our room. Everyone was safe!!!
Stayed 1 night in Apr 2024
Response from Ken Shrout, Director of Guest Services on Apr 15, 2024
Dear Margaret,Thank you for the review and the 5/5 stars! We are always glad to help someone party like a rock star and then get into our Westin Heavenly Bed, safe and sound. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services