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Reviews of Hotel Indigo Anaheim, an IHG Hotel

3.5 out of 5
Hotel Indigo Anaheim, an IHG Hotel
435 W Katella Ave, Anaheim, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1003 reviews" "
Rating 8 - Good. 271 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryce

Hotel Indigo was clean, affordable, and the breakfast was good, although not free.
Stayed 5 nights in May 2024
Response from Omar Ballon - Front Office Manager on May 14, 2024
Thank you so much for the good review

10/10 Excellent

Luis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean but customer service was amazing. I had trouble during my trip and had to change plans and they really helped to facilitate this. Hotel is walking distance from the convention center and Disneyland, lots of dining options really close by.
Stayed 5 nights in May 2024
Response from Omar Ballon - Front Office Manager on May 14, 2024
Thank you so much for the amazing review

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, safe parking, very friendly staff!!
Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on May 9, 2024
Thank you for the great review!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on May 9, 2024
Thank you for the review!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Omar Ballon - Front Office Manager on May 3, 2024
Thank you for the review!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Location was good. Lots of stores and dining near by
Stayed 3 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on May 1, 2024
Thank you so much for your good review!

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was great.
Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on May 1, 2024
Thank you so much for your good review!

10/10 Excellent

Angie, Goodyear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an easy walk to Disneyland. Very clean and comfortable. The beds and pillows were very comfy, not too hard/soft! Tons of room with 2 queen beds and a pullout sofa bed. Spacious bathroom. Well updated.
Stayed 1 night in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 27, 2024
Thank you so much for the great detail review! We hope you visit us again soon!

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 27, 2024
Thank you for the review!

10/10 Excellent

kert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful,clean and its perfect
Stayed 7 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 27, 2024
Thank you so much for the awesome review!

10/10 Excellent

Cody

Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on May 14, 2024
Thank you so much for the review

10/10 Excellent

Monique

Stayed 3 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on May 14, 2024
Thank you so much for the review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with free parking near Disneyland.
Stayed 3 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 23, 2024
Thank you so much for your great review!

8/10 Good

Evelyn, Santa Clarita

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a really good experience, close to dining and 10 to 15 min walk to Disney. Beds were very comfortable only complaint was we booked two queen beds and they are more like full beds. For the price paid I just feel like they should charge accordingly to actual bed size.
Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 27, 2024
Thank you for taking the time to write us a review.

10/10 Excellent

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance to Disneyland. Always quiet and clean, with the bonus perk of free parking!
Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 27, 2024
Thank you for the great review!

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underestimated. Staff is wonderful. It is clean. Nice hotel!
Stayed 3 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 18, 2024
Thank you very much for the review!

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near Disneyland
Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 10, 2024
Thank you for the review!

10/10 Excellent

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Indigo is close to Disneyland, and the best part is that there is free parking that’s safe because it’s gated underground and you need a hotel key to access the lot. We parked our car during our stay and walked to Disneyland and to surrounding restaurants. Lots of dining options are available nearby. Our room was comfortable but it got a little noisy in the evening. The walls are thin and we could hear muffled voices, etc. Erika at the front desk provided great customer service during check in and check out. We will be sure to stay here again if we plan to visit the area.
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 7, 2024
Thank you very much for your lovely and detail review, we really appreciate you staying with us, we hope to see you soon in the near future.

10/10 Excellent

Damian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
lack of communication
Stayed 5 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 7, 2024
Please let us know what was the communication issue so we can resolved it. Thanks

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel!!! Incredible staff with exceptional service. The free amenities they add to your room are luxurious. The property is BEAUTIFUL!! I would recommend to everyone. Will absolutely be staying here again.
Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Apr 7, 2024
Thank you for staying with us and for the wonderful review, we really appreciated

2/10 Terrible

Ramneek

Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 27, 2024
Thank you for the review

10/10 Excellent

SALVADOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 2, 2024
Thank you for the review!

10/10 Excellent

Jennifer, Elgin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were outstanding after a long day at the parks.
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 29, 2024
Thank you for the review!

10/10 Excellent

Juli A, Kingsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland.
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the review!

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was great and the property was very clean. A little walk to Disney but worth it.
Stayed 6 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the good review!

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Easy free parking. Starbucks and Walgreens across the street and good breakfast sandwiches for purchase in the hotel. Brewberry around the corner has a good sit down breakfast. Clean and beds are comfortable. Nice bathrooms. 15 minute walk to Disney.
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the review!

10/10 Excellent

Rizza-Anne, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disneyland, clean modern hotel, friendly staff
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the good review!

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you guys for the good service and also a special thank you to the hosts Erika she is the best❤️. We will be back soon
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the great review!

10/10 Excellent

rexana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay ! Staff was very friendly .
Stayed 6 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 26, 2024
Thank you for the great review!

10/10 Excellent

thomas

Travelled with partner
Lovely updated property. Nice staff. Very clean.
Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 26, 2024
Thank you for the review!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 20, 2024
Thank you for the review!

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great location. About 10-15 minute walk to Disneyland. Room service and small cafe at the lobby has great coffee and good breakfast. Conveniently located close to shops and restaurants. Will gladly stay here again
Stayed 4 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
Thank you so much for your great review, we hope to see you again soon!

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel walking distance to Disney. Clean and updated with friendly staff. Good food at the cafe.
Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
Thank you so much for your great review, come visit us again

10/10 Excellent

Adriana

Travelled with family
Liked: Amenities
I love to stay here
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
We love to have guest like you here! come back soon!

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great we were there 3 nights for Disney every day when we returned the room was cleaned and my kids stuffed animals were placed in fun locations in the room we will definitely be staying here again
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
Thank you so much for your review, we are glad you and your family enjoyed your stay!

10/10 Excellent

Jose

Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 29, 2024
Thank you for the review!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 7, 2024
Thank you for your review!

10/10 Excellent

Fani

Liked: Cleanliness, staff & service, property conditions & facilities
so easy to walk to disneyland great hotel
Stayed 4 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 22, 2024
Thank you for the great review!

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 22, 2024
Thank you for the review!

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a close walk to the parks. Also, close to lots of dining options. Only thing i would have liked was a microwave in the room. We had a great 4 night stay.
Stayed 4 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 22, 2024
Thank you for the review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean, comfortable. Easy walk to Disney attractions.
Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for the good review!

6/10 Okay

Michelle

Travelled with family and small children
Disliked: Staff & service
I have stayed here a few times and never had an issue. This time was below average.
Stayed 3 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for taking the time to write us a review, I'm sorry your stay was below average, please feel free to contact me if you want to share more details about it.

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here this past weekend for 3 nights - the staff was super friendly, the property is in a great location and the hotel was clean. Definitely would stay here again
Stayed 3 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you so much for the great review!

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff was so friendly and helpful
Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for the good review!

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the housekeeping and staff at the front desk were excellent!
Stayed 4 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for the good review!

10/10 Excellent

Selena

Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Mar 26, 2024
Thank you for the review

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Enjoyed our stay! The staff was very welcoming and nice. Rooms were cleaned and neat.
Stayed 2 nights in Jan 2024
Response from Omar Ballon - Front Office Manager on Feb 7, 2024
Thank you for the great review!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely well kept hotel in the heart of Anaheim Disney.
Stayed 2 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 7, 2024
Thank you for your great review!

10/10 Excellent

Asmir

Stayed 3 nights in Dec 2023
Response from Omar Ballon - Front Office Manager on Feb 7, 2024
Thank you for your review!

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent place to stay. No frills and reasonably priced. Noisy though and pillows were not good. When the people aBove us walked it sounded like the jolly green giant. Not great at 5am. Otherwise good
Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 7, 2024
Thank you for your review!