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Reviews of Hotel Tyrol

4.5 out of 5
Hotel Tyrol
Via Puez 12, Selva di Val Gardena, BZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Amita

Travelled with family
Disliked: Cleanliness, staff & service
Owners are extremely rude and extortioned our stay - threatened to remove my children with police. We pressed charges against the hotel with the local police. They accepted our money and reservation, checked us in and put our oersoanl belongings in the room. We went for dinner and upon returning at they locked us out of the room unless we paid an additional 1031 Euro for our stay!!! Horrible- clearly not their first rodeo
Stayed 2 nights in Jan 2024
Response from EDM on Jan 9, 2024
Dear Amita,We are very sorry to read this review which does not correspond to the truth. Please allow us to get into the details of what has happened: You booked your stay in a Deluxe Room for a total of 2 people. Upon check-in, you presented yourself in company of your adult sons, assuming and stating you booked for 4 people. Our Reservation Manager kindly informed you that the booking was only for two people, after double confirming with Expedia, and that for the additional occupancy in the room a surcharge would be requested of about 1031. You strongly disagreed and pretended not to pay for the additional two people in the room. At that moment, after a long dispute at the front desk we granted you access to the room to wait for the owners with whom you would have found a solution. In the early evening, around 7pm, you confronted the owners, insisting not to pay for the surcharge. After a long argument, where no one has ever threatened to remove your adult sons from the hotel, you bargained to pay 650 for two extra beds for 2 nights. We are people and people make mistakes, but we own up to them. To be taken into the bud like this for a mistake, that has not been done by us, is really not fair. We always remember: Errare humanum est, perseverare autem diabolicum.Hope you had a blast the rest of your trip,All the best,Emanuele

10/10 Excellent

Riccardo, Las Vegas

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Sep 2022

10/10 Excellent

Iris, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with swimming pool and spa
We stayed 2 nights. We ordered a simple double room and got an upgrade to superior room with balcony facing the mountains. The room was very spacious. The breakfast was great including personal made omelets. The swimming pool and the spa were excellent and relaxing after a day of hiking in the mountains. We took only breakfast.There is an option for dinner at the hotel but it was expansive so we preferred to eat at a nearby restaurant.

10/10 Excellent

Harald, Oppdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp Hotel
Fantastisk hotell, med super betjening og vertskap. Det beste vi har bodd på i Selva. Nydelig spa badeavdeling og godt kjøkken

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Osswin, Offenburg BW

Liked: Cleanliness, property conditions & facilities, room comfort
Ski und Sauna
Trotz wenig Naturschnee konnten wir dank einer sehr guten Beschneiung hervorragend Skifahren. Das Panorama der Dolomiten ist bei der Sella-ronda beeindruckend. Die anschließende Entspannung im türkischen Dampfbad und der finnischen Gartensauna tut richtig gut.