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Only place I’d stay in Vilamoura now. Reception staff especially Jorge and Jose are fantastic, as a regular visitor to Moursbel this is recognised and they looked after us with a free upgrade and late check out - much appreciated.
Another enjoyable stay and already looking forward to next one.
Stuart
Stayed 3 nights in Mar 2023
10/10 Excellent
Susan, Merton Park
Travelled with partner
Jan 14, 2023
Liked: Cleanliness
The convenience of the locality, the independence, WiFi and surrounding frounds
Susan
10/10 Excellent
simon
Travelled with group
Oct 10, 2022
Liked: Cleanliness
very good. staff are very good, always helpfull.
simon
Stayed 7 nights in Sep 2022
6/10 Okay
Una
Travelled with family
Jul 13, 2022
Liked: Cleanliness
Disliked: Room comfort
Misleading advertising
Apartment clean enough, though there are 3 buildings & we were not in the building featured in the advertisement. Would not have picked the one we were allocated personally. Bugs in the bathroom and 2 cockroaches during our stay
Overall I like this place very clean
but
The toilet seat was small for the toilet the toilet leaked a tiny bit at the bottom
lots of school children in the same block meant the morning shower was cold on 2 mornings.
The property was a reasonable size with good access. However was ant infested. Not having regular cleaners made this harder - ants were in the sink, both kitchen and bathroom in the bath ok the tables and al over the floors.
The swimming pool we were advised to use was not suitable for small children as shallow end was 130cms deep.
There is a smaller pool on the resort we were informed about on the last day of our trip.
The restaurant was faultless food was of high quality.
I’m not expecting of 5* standards for the hotel however the ants made the stay less enjoyable.
Verified traveller
Stayed 3 nights in Jun 2021
10/10 Excellent
philip
Nov 16, 2020
Liked: Cleanliness, room comfort
Parque Mourabel great stay...
Very pleased with my stay, especially as upgraded to superior apartment. Kitchen has everything you need for proper self catering stay. Sky channels could be better, not a moan, and I would be happy to pay a little extra for this. Staff very friendly and efficient....will definitely be back. Pool great size and clean. Happy to swim even in November. Supermarket very close by at Lagul Azuz Hotel(around the back). Easily walkable for me to the beach/marina(mind I was running most days - min 10k). Hire car cheap through Drive for fun (highly recommended), and plenty of parking on site
the staff couldn't be more helpful Wonderful time spent at Christmas time. We actually got to swim as the pool was heated and to do that in winter goes beyond ones imaginatoion
Verified traveller
Stayed 10 nights in Dec 2019
6/10 Okay
Verified traveller
Oct 31, 2019
Liked: Cleanliness, staff & service, amenities
The apartment suited my needs as it was ideally situated for the Portugal Masters golf just 30 mins walk away (as close as you could get really), and there were several bars and restaurants within just a few minutes to eat at the end of the day.
The accommodation itself was comfortable and contained all I needed.
Great budget apartments, evening entertainment was however poor, also the kids pool could do with a few more umbrellas or shade spots near as there was only 3 and these were located on the far side of the pool away from children’s pool - but had a great time here and will rebook next yesr
We spent a week at the Mourabel only back since yesterday. We found the property to be lovely and very child friendly. The staff are friendly and go out of their way to help. The food was lovely too at the hotel. Would recommend to any families and will be returning in the future.
Excellent value for money accommodation. Food & drink both competitively priced & good quality. Grounds well maintained. Spotless inside & out. Mini-market & Indian 20 metres away from reception. Definitely return.
Stayed in awful apartment, very dated and not vert clean. Walk to accommodation was pitch black with absolutely no lights on. My three friends had very similar experience. I accept this is a budget hotel but no excuses for the state it was in. Shower broken, wall attachment hanging off, toothpaste all over bathroom door. We visit annually but will never stay at this hotel again
The service level from all the staff is tremendous. Nothing seems to be a trouble. Hoping to return for longer. Lovely walk into town. Sooooo relaxing.
Couldn't fault this property it is spotless clean,staff are friendly.Only negative is there was no entertainment on a Saturday,which was the day i arrived and i checked out next day.Would have been nice to have entertainment on a Saturday.Seems to be the only day of the week there is nothing on.
The apartment smelt very musty and there was blood on one of the bed spreads. We asked for it to be changed.The reception gave us clean sheets and were very helpful. The swimming pool was nice.The food wasn't that great and we definitely wouldn't stay there again.
Very helpful staff at out late check in
Clean apartment
Nina at the Breakfast was friendly & helpful
We are staying for the fifth time & booking in February 2019
Thankyou
it was like been back in th 1970s it was the worst place iv stayed in the rooms where were filtty old and dated the resort is ok but the rooms are a joke ebookers sold me the worst room iv stayed in thanks 150 euros a night what a joke
darren
Stayed 8 nights in Aug 2018
6/10 Okay
Verified traveller
Aug 2, 2018
Liked: Property conditions & facilities
Nice and quite location, a nice 30mins walk to marina and beach, pool was nice.
Stayed in one of the cheaper old and dated studios, was nice and spacious even though there was a lot of unnecessary furniture, was only sofa beds, which are pointless, people need at least a bed when booking a room.