280, Dimokratias Av., Egnatia Park, Alexandroupoli, Thrace
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Tsoukalas Panagiotis / RDM on Sep 18, 2023
Dear Keith,thank you very much for the great review.
6/10 Okay
MURAT D.
Aug 27, 2023
MURAT D.
Stayed 4 nights in Aug 2023
Response from Tsoukalas Panagiotis / RDM on Aug 29, 2023
Dear Murat, thank you very much for the positive review.
8/10 Good
hatice
Aug 27, 2023
It’s good place to stay in
hatice
Stayed 1 night in Aug 2023
Response from Tsoukalas Panagiotis / Rooms Division Manager on Aug 28, 2023
Dear Hatice,thank you very much for the nice review.
6/10 Okay
Jeffrey
Travelled with partner
Jul 19, 2023
Liked: Cleanliness
Nice property. Room was big. Great view of the beach. Pool was good. No bath plug. Area was boring. Very expensive laundry services. Every time we went to the gym, it was closed.
Jeffrey
Stayed 3 nights in Jul 2023
Response from Tsoukalas Panagiotis / RDM on Aug 2, 2023
Dear Jeffrey, all the team members and hotel's management thank you for taking the time to write and share your review. Based on the nature of your comment, we ensure you that a full report has been made and the management was immediately informed. As main company's principle is to either proceed directly to corrective measures or alternatively to place a long term plan when it concerns critical structural changes. We truly hope that you would give us the opportunity to welcome you again in our hotel to see all the improvements made based on your words.
Right on the beach, able to walk to town, or a short drive. Great breakfast.
David
Stayed 1 night in Mar 2023
Response from Tsoukalas Panagiotis / Rooms Division Manager on Mar 27, 2023
Dear David, thank you for taking the time to submit a evaluation here in Expedia regarding your recent stay.We are looking forward to welcoming you back at Grecotel Egnatia Grand soon.
10/10 Excellent
cem
Feb 20, 2023
cem
Stayed 2 nights in Feb 2023
Response from Panagiotis P. on Feb 21, 2023
Dear Cem,thank you very much for the excellent evaluation.
8/10 Good
Canan, Istanbul
Feb 6, 2023
Liked: Cleanliness, staff & service, amenities
Bed must be replaced,
Canan
Stayed 2 nights in Feb 2023
Response from Panagiotis P. on Feb 21, 2023
Dear Canan, thank you very much for the evaluation.
8/10 Good
Maksym
Oct 12, 2022
Disliked: Staff & service
A bit outdated
Nice place but staff could have better attitude according to 5 stars. Rooms and bathrooms are outdated.
Maksym
Stayed 1 night in Oct 2022
Response from Panagiotis P. on Oct 13, 2022
Dear Maksym. It was a pleasure to have had you with us and we thank you for investing the time to share your review with us. All your comments are more than valuable for us and we will take all the necessary steps in the areas mentioned to ensure their improvement. With sincere thanks
Dear Marina,thank you very much for the great evaluation/
10/10 Excellent
Anna
Travelled with group
Jan 31, 2022
Liked: Cleanliness, staff & service, room comfort
Classic & comfortable hotel next to city center
The hotel is located in a very convenient place (around 10 minutes walk from the city centers and the coast line where some nice restaurants are located). It is a classic hotel, with comfortable beds but a little old-fashioned look and feel. Staff was very polite, rooms were very clean and the breakfast was ok.
Anna
Stayed 2 nights in Jan 2022
Response from Panagiotis T. on Feb 1, 2022
Thank you for your nice review! Looking forward to welcome you back!
Nice staying although premises need to be renewed and refurbished
Ruben
Stayed 5 nights in Jan 2022
Response from Panagiotis T. on Feb 1, 2022
We especially appreciated the time you spent to write a review. We have very carefully noticed your valuable and constructive comments and we would like to reassure that working with the greatest enthusiasm every possible effort will be placed to improve the service areas that you brought to our attention.
8/10 Good
Sukru Cankut
Travelled with family
Nov 21, 2021
Liked: Cleanliness, staff & service, room comfort
Spacious rooms, family hotel
One of the top 3 hotels in Alexandroupoli to stay in. Although Astir is the newest part of the hotel, I choose to stay in Egnatia side whenever I travel. It’s always more appealing to me with its furnitures and old style. Always clean and spacious rooms. Parking is very easy and safe at the front parking lot of the hotel. Breakfast could be better though, selections should be more diverse, needs enrichment because its been the same since 7-8 years that I know of. Better to order your coffee through waiters, not get it on your own from a very average coffee machine.
Sukru Cankut
Stayed 1 night in Nov 2021
Response from Panagiotis T. on Nov 22, 2021
We especially appreciated the time you spent to write a review. We have very carefully noticed your valuable and constructive comments and Ι would like to reassure that working with the greatest enthusiasm every possible effort will be placed to improve the service areas that you brought to our attention. We do hope to have the pleasure of welcoming you back in our hotel where changes will be made.
We feel very sorry that during your stay we did not cope with your expectations. Comments coming for our guests -the recipients of our services- are highly appreciated, please be so kind to help us by addressing the services that needs improvement.
It was a beautiful hotel with lots to offer. Walking distance to a variety of restaurants and shops
Verified traveller
Stayed 18 nights in Apr 2021
Response from Panagiotis on May 25, 2021
We would like to thank you very much for your feedback!!!
6/10 Okay
Verified traveller
Oct 20, 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
Old but with Good Staff
The Egnatia is an older hotel and it shows. The furniture is old. The decor is old. The pool is old. The HVAC is old too. That said, the staff is pleasant, helpful and welcoming. That makes the stay worthwhile.
In terms of COVID the hotel is taking all appropriate measures - requiring masks and changing the buffet into one that guests choose, but do not approach or handle the food and maintain social distances.
It was a great pleasure to welcome you.
We especially appreciated the time you spent to write your review.
We do hope to have the pleasure of welcoming you back in Grecotel Astir Egnatia.
It was a great pleasure to welcome you.
We especially appreciated the time you spent to write your review.
We do hope to have the pleasure of welcoming you back in Grecotel Astir Egnatia.
It was a great pleasure to welcome you.
We especially appreciated the time you spent to write your review.
We do hope to have the pleasure of welcoming you back in Grecotel Astir Egnatia.
It was a great pleasure to welcome you.
We especially appreciated the time you spent to write your review.
We do hope to have the pleasure of welcoming you back in Grecotel Astir Egnatia.
10/10 Excellent
NIKOLAOS
Sep 24, 2019
Liked: Cleanliness, staff & service, room comfort
Great hotel in beautiful location
Ηotel is in lovely area with own private beach and park. Ample breakfast clean area and pool. Only nuisance, the VERY noisy air suction motor (bathroom has no window) feeling like being in a ships engine room....
NIKOLAOS
Stayed 1 night in Sep 2019
Response from Panagiotis T. on Sep 30, 2019
Dear Nikolaos,
we are very flattered receiving your positive comments for our hotel. We would like to thank you for visiting our hotel and we are all looking forward welcoming you once again!
Overall a very nice hotel, very close to the city center with its own parking and beach as well as pool. I am from the area and was pleasantly surprised with the high quality in both service and facilities. Me and my husband were there for a getaway weekend but we would definetely like to go back there with our children. It seemed to be the perfect place for any kind of company. Staff was very polite and eager to help. Only con was that it was very busy and even though the staff really tried its best several times we had to wait a lot to get a sit for breakfast or to get our food served.
Location is great.It is very close to city.Another thing is tempurate of the room.It is very cold outside and room’s temperature is perfect.Staff is always great.It is not our first stay.I’ll go again to Egnetia.
very good service, very good location sea and trees, close to the center, nice restaurants and cafes nearby, very good breakfast, nice meals, very clean, had a good time, I would like to go again.
Breakfast should be improved. Except breakfast everything is good.
Selim
Stayed 1 night in Jul 2018
8/10 Good
Matteo
Jun 18, 2018
Liked: Cleanliness, staff & service, room comfort
I was expecting more from a 5 stars
The big problem for a 5 star hotel is the bathroom.
There is no bidet nor the Turkish tap into the wc (which I personally prefer).
Moreover, the fan in the bathroom was extremely noisy (lack of maintenance?).
There is a nice gym open all day long and a good restaurant which basically saves the day.
Dear guest,
We would like to thank you for taking the time to share this review with all the future travelers and future guests of Grecotel Astir * Egnatia. We are looking forward to the opportunity of welcoming you again in our hotel.
Excellent hotel,warm staff,magnificient breakfast
One single defect was height of toilet,felt like Gulliver in giants' land
maryo
Stayed 3 nights in Dec 2017
Response from Panagiotis T. on Jan 9, 2018
Dear Guests,
Thank you so much for taking the time to share your experience further to your recent stay at Grecotel Astir * Egnatia. We look forward to welcoming you back soon and until then I send you my best wishes!
Very good hotel on the sea and all the rooms has very nice view walkable to the center, very nice park nearby, swimming pool, spa and very good food and service