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Reviews of Lodge on Loch Lomond Hotel

4 out of 5
Lodge on Loch Lomond Hotel
Main Street, Luss, Alexandria, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 191 reviews" "
Rating 8 - Good. 69 out of 191 reviews" "
Rating 6 - Okay. 26 out of 191 reviews" "
Rating 4 - Poor. 6 out of 191 reviews" "
Rating 2 - Terrible. 5 out of 191 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - we had a room with a wonderful view of the Loch. Food, prepared using local produce, was excellent and good value. Would definitely recommend this hotel and may well stay again if we are travelling in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and facilities, the view of the loch is spectacular and peaceful. The room was very clean and comfortable, the only minor negative is the extractor fan didn’t work in the toilet and there was no window. The restaurant and food was amazing, breakfast, great choice and beautifully made. The staff were all really nice and welcoming, the waiting staff really nice, but special mention to our waitress Mara, she served us with a lovely big smile. Would definitely go back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled a lot in the UK all over, and I haven’t had such a perfect place, perfect accommodation with fare pricing of their delicious food. Kudos to the friendly and vibrant restaurant and hotel staff members.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff that were so accommodating with my 18 month old daughter.
Stayed 2 nights in Apr 2024

6/10 Okay

kathrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous with stunning views! It was disappointing the way the reception staff was rude! The rest of the staff were amazing! Only had an issue with checking in when it was implied i fraudulently booked because i couldnt locate my bank card.
Stayed 1 night in Mar 2024

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area for walking
Stayed 1 night in Mar 2024

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Food good , good service.
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Put in a room off the lake despite being adversities as lakeview room. Hotel had vacancies in rooms in main hotel overlooking the lake but insisted on £10 extra to put me there. No complimentary upgrade for hotels.com gold member!?! Hotel booked for views, location and sauna but as I arrived at 5pm, I was told health club & sauna closed at 4.45pm and won’t open until 10am????? No indication of this on the hotels.com page. Nice hotel but not the experience I thought was on offer! 👎👎👎 disappointing
Stayed 1 night in Jan 2024

8/10 Good

Elspeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uninterrupted views of Loch from bedroom
Stunning location, right on edge of Loch Lomond at Luss. Assigned lovely Graham room (no. 9) which has uninterrupted views of Loch (for me, these are my favourite rooms). Bathroom had separate shower and full bath
Stayed 1 night in Dec 2023

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this resort! The Spa with a view of the Loch right from the Sauna made us choose the resort and it was lovely! The restaurant is also exceptional with great dinner and breakfast. We also enjoyed Scotch whisky at the fireplace. The staff were nice and pleasant. This is a walking distance from the Luss village. We also took a paddling tour of the Loch. This place is wonderful.

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
We love this hotel but haven’t been for fifteen years so we were hopeful it wouldn’t disappoint! It didn’t! It is still as lovely and friendly as always! Lovely views from every room. Comfortable good sized rooms and the food and view from the restaurant are both great!!
Stayed 1 night in Jun 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and beautiful location. Room was spacious and comfortable.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay , as a smoker, & obviously happy to oblige in non smoking, there was an ashtray in the balcony , so bit confusing. Only one bottle of water in mini bar. Could not find current room service menu easily. No slippers. But fantastic staff, very helpful reception staff. Restaurant staff were also perfect.
Stayed 2 nights in May 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

4/10 Poor

Gillian

Travelled with partner
Liked: Amenities
Disliked: Staff & service
On arrival found the receptionist cold and basic I room broken chair on balcony beautiful views , was a bit put off by the dogs in the restaurant I’m fully aware this is dog friendly but as a dog owner myself I don’t want to be listen to dogs bark at each other all through my meal . Breakfast was terrible basic buffet had to wait in a queue for a cup of coffee with my cup ! While my already cold breakfast got colder what happened Tuesday to be a pleasure to stay
Stayed 1 night in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a good hotel in a lovely location. It was easy to get to by car from Glasgow Airport, and had plenty of parking. The front of house staff were pleasant and professional, although not overly welcoming or friendly. Restaurant and bar staff however were more engaging with customers. Food and drinks were good, and of high standard, with a reasonable choice if staying for a few days. The surrounding area is beautiful, although as we were visiting out of season, a number of the attractions were closed. The hotel has invested in a new spa facility, although one main criticism is that there is an additional charge for hotel residents to use it - considering the cost of the accommodation, and additional spend you're likely to make at the venue, the additional hourly rate expected to use the regular spa facilities seemed excessive and not necessary. The room we had was fine, with a good view over the Loch, although was in need of refurbishment. Indeed while we visited, the builders were refurbing rooms on our floor (without causing disruption to guests, I should add). Overall a good venue, although could make a few adjustments to improve and meet expectations for a property of this cost.
Stayed 3 nights in Feb 2023

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent venue and staff very helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

8/10 Good

Frances

Stayed 1 night in Sep 2022

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location on the loch edge.beautiful views, peaceful surroundings. Staff are amazing cannot do enough for you. Fantastic team of staff. Thank for a great stay
Stayed 2 nights in Sep 2022

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view must have balcony room though
Lovely room need balcony room though view of loch amazing hotel parking very tight and hotel dining like cafe style not so nice evening but food ok it was the room that made this hotel as said must have balcony room otherwise just a normal hotel , breakfast was ok
Stayed 1 night in Sep 2022

2/10 Terrible

Linda

Stayed 1 night in Aug 2022

8/10 Good

alan

Stayed 1 night in Jun 2022

10/10 Excellent

Run

Stayed 2 nights in Jun 2022

8/10 Good

Mrs Wendy A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Amazing stay lovkey staff stunning views
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Stayed 1 night in Feb 2022

4/10 Poor

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overnight
Room Lovely, dressing gowns were so rough they could stand up themselves. We had an error code on our heater, called reception got a call bk to say night porter would come, still waiting. It was so cold as temp were really low during the night. Didnt even offer another heater. Emailed a complaint, no reply as yet Dinner staff have no direction from manager, 4 ppl served us, then they didnt add food to bill, we had to tell them. Bar very slow, only 1 person on who was making drinks for restaurant & bar, glasses lying on tables for hrs. B/fast was much more organised
Stayed 1 night in Feb 2022

6/10 Okay

John

Stayed 1 night in Jan 2022

10/10 Excellent

Shiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Kevin

Stayed 1 night in Jan 2022

10/10 Excellent

Jia

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience, will definitely recomand!
Really good location. The staff is super friendly. Our room is amazing with one of the best views of the Lake, even there is a Sauna in the room. Absolutely love it. We dined in the hotel restaurant, the food is great.
Stayed 1 night in Dec 2021

6/10 Okay

Joseph

Liked: Cleanliness, room comfort
Small points to improve
We stayed in the executive suite. It was nice ans spacious... Bed was comfortable couple of things tv looked like someone had knocked over as it was squint. The balcony dood the beading around door fell off. The toilet roll holder fell off which i managed to fix. Reason i mention these if your paying £159 a night you expect a better standard. Evening meal my wife enjoyed her meal (chicken) i ordered chicken bhuna, chef needs to review what chicken bhuna ingredients are not good. Morning was stunning to wake up to the view of the Loch. Breakfast had to go a remind them that know one had taken our order after waiting 20 mins. Breafast was nice my wife had fish and enjoyed it. Didn't like ghe fact i had to go and get my own coffee and toast. With the strict rules of covid not a good idea to have everyone wandering about. Surely not to difficult to serve coffee and toast. Overall would i be back dont know which is a real shame its just a question of value for money and service. The location is fantastic...
Stayed 1 night in Nov 2021

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab short stay
Fabulous setting on bank of Loch Lomond. Relaxed atmosphere. Comfortable and cozy.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is Quite, the services is really good and scenery is great.
Stayed 2 nights in Jan 2020

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached at 2.15 and room is not ready, but told us guaranteed 3pm check in so we hang around the hotel vicinity. Room is nice and spacious with wood interior (lodge feel), facing Loch Lomond, Bed is big and comfortable too! And a point to note is that there is no elevator for your luggage (if any).
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel have an amazing location and great restaurant. That’s all what I enjoyed. Room wasn’t in good condition: marks on carpet, damaged sofa and chair, extremely damaged coffee table. Toilet made a sound as on airplane. Plugs didn’t work so we couldn’t even charged our phones. Also till paying the bill in the end of stay we hadn’t been informed that we should pay for dog additional £25. Tips for restaurant also were included in the bill, but how we could know if nobody told us (leave tips at the dinner so paid tips twice). Restaurant has menu for the deal for 2 courses, we ordered one each person, but anyway paid for 2 which is £25 each. I would not worry about money if I enjoyed all and was informed before the charge. Also I don’t think I’ll use Expedia next time because we were looking for next hotel and I found by accident that the same deal for the same dates in this hotel could cost cheaper for £36 if we booked later but we paid non-refundable deposit for “great” deal 2 weeks ago.
Stayed 1 night in Nov 2019

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position is unrivalled. The staff are superb,so helpful and attentive.
Stayed 3 nights in Oct 2019

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location
Excellent location on the lake - beautiful views of lake and mountains when having dinner / breakfast. Friendly staff - but could be more attentive to customers needs in the restaurant. However, our room was not in main part of Lodge and this was inconvenient when going for dinner and breakfast as it was raining. It would have been nice to know this in advance.
Stayed 1 night in Oct 2019