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Reviews of Ramada by Wyndham Albuquerque Airport

2.5 out of 5
Ramada by Wyndham Albuquerque Airport
2300 Yale Blvd Se, Albuquerque, NM

Reviews

6.4
Rating 10 - Excellent. 254 out of 1001 reviews" "
Rating 8 - Good. 196 out of 1001 reviews" "
Rating 6 - Okay. 189 out of 1001 reviews" "
Rating 4 - Poor. 163 out of 1001 reviews" "
Rating 2 - Terrible. 199 out of 1001 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All that I ticked was my personal experience. I don’t want to see myself checking-in in that hotel again., Never again !
Stayed 1 night in May 2024

6/10 Okay

Victoria, Silverdale

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived there were several people milling about with ankle monitors on and the room looked clean when we first entered it but upon inspection we ended up not sleeping under the covers and were only in the room for about 6 hours. We had an early flight and ended up leaving at about 3AM and were approached by a person wanting a jump for his car and another guy needing a dolly. The front desk lady was alone and got scared because the front door was unlocked when we went in to return our room keys and the same guy needing a dolly followed my husband in and really scared her so she ended up locking the door and getting the guy and my husband to leave. I would not recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent. Water took 5 minutes to get hot.
Stayed 1 night in May 2024

6/10 Okay

B

Liked: Staff & service
Friendly staff, easy check-in. Park close to room.
Stayed 1 night in May 2024

8/10 Good

Marnie Hullum, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in May 2024

6/10 Okay

vanessa r

Travelled with family
Liked: Staff & service
There is still someone’s bar of soap in the shower
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. The check-in lady is the best ever.
Stayed 1 night in May 2024

6/10 Okay

Da-janay

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My room was not all the way clean. There’s crumbs in the corners and there was some man boxes under my couch and then there is a little pill under the sink. Good thing I didn’t inspection before I really let my kid run around.
Stayed 1 night in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
The room had recently been renewed. The job was fantastic. Enough plugs for charging various electronic devices. I have an Ipad, an IPhone, Hearing aids, and an e reader and there are rarely enough plugs except by disconnecting something like a lamp. Not good. The new counter tops are attractive and practical. Makes the sink area look clean and inviting. The new faux wood floors are very nice. Sometimes I miss the warmth of rugs but rugs fill up with goodness knows what. The new floors are easier to clean and maintain. Adds to the general appeal of the room. The bathroom was pristine. No mold anywhere and the space enhancing shower curtain is great. Such a simple idea with huge benefits. The fixtures were attractive as well and functioned perfectly. The lighting looked like it was out of a magazine on house improvement. The brightness was so welcome. It cheers up the room. Best lighting ever in the hotels I have used. Overall a brilliant renovation. Other motels/hotels should take note what Wyndham/Ramada Has done. They should do as well.
Stayed 1 night in May 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jennifer

Business traveller
Liked: Staff & service, property conditions & facilities
Room was run down. Water kept spewing from faucet. Shower was dirty.
Stayed 2 nights in Apr 2024

4/10 Poor

Monica

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They would not let us in till 4pm due too lack of workers. Not ice machines were down. People in room #106 were loud all night. Like 6 to 8 people in room. Breakfast not ready when we checked out! Will not stay there again. Red Roof Inn was better!!!
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Laverne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to airport and Village Inn
Stayed 1 night in Apr 2024

8/10 Good

Navin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Eugenia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The blind in the room is not working I requested to fix it but nobody came to fix the blind. I didn’t know that cleaning was by request so I called to receptionist ( which is hard to reach) and asked for clean towels She promised to bring them and never did. So I tried again couldn’t get to front desk as they never pick up the phone I really regret to choose this hotel. And on top of it I asked for wake up call at 7am and again they didn’t
Stayed 2 nights in Apr 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean rooms- everything is in working condition AC is great! Bathrooms are very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
terrific room & service
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Cheap and close to the airport. The bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Akhil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of the best on this price range. Rooms were clean and neat. Didn't expect it to be this good.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel Carl

Liked: Cleanliness, staff & service
Friendly staff at reception. Not the best choice for catching an early flight because the airport shuttle doesn’t start operation until 7:30 and there is no brown bag breakfast option for those who will check out too early for the "free" breakfast (which, in fact, we all pay for)
Stayed 1 night in Apr 2024

10/10 Excellent

Chance

Liked: Cleanliness, amenities, property conditions & facilities
Hotel drive
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Stayed 1 night in Apr 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Pleased with the clean room. Comfy king bed. Lots of space and places to put luggage and counter spaces for miscellaneous items and toiletries. Coffee maker worked well. Definitely like the laminate flooring. So much more sanitary than carpeting. Nice breakfast. Pleasant employees. Very happy would definitely recommend👍👍
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Close to the airport, which was the reason for booking for just one night before departure. Quite a bit of noise outside throughout the night. Not sure what was being loaded or unloaded, likely in the adjacent business.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Seems nice
Stayed 1 night in Apr 2024

10/10 Excellent

Albert

Stayed 1 night in Apr 2024

10/10 Excellent

matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reception!
Stayed 1 night in Mar 2024

10/10 Excellent

Arunas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ABQ airport
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise, montoursville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has what you need, but the pillows are weird; I took mine out of the case; it was all bunched up in a too small pillowcase
Stayed 1 night in Mar 2024

2/10 Terrible

Francilia

Travelled with family
Disliked: Amenities, property conditions & facilities
I arrived with my son’s at property today (03.26.2024) @1AM due to flight delay. The front desk lady was clearly sleeping and in a bad mood. She gave my sons and I a room far from the main entrance and after I checked the room’s window I realized that it didn’t close all the way, giving a chance to someone open the window and unlock the door, since the window was right next to the door. I tried to call the front desk and the phone wasn’t working. When I walked all the way to the front desk I asked if there was a way to check the window and lock it. The answer was: “I can give you the refund for your room and you can go stay somewhere else, how about that?” The audacity to say “how about that” got me wondering: what hurt her? I was in chock and disbelief how someone would talk to a customer like that. All I was requesting was to stay/feel safe. That was it. I understand the hotel is cheap and I was there for just few hours. All I wanted was to have some rest to drive home in the early morning. She also charged me a prepaid room $162.43. Normally the hotel keeps your CC for damages. She hated me so much for interrupting her sleep that made an actual charge on my card. I’m reporting this to the corporation tomorrow.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

Elizabeth, Tulsa

Disliked: Staff & service, amenities
Shuttle from airport didn’t run at night. Front desk wouldn’t open door until I picked up the phone despite being a single woman with luggage late at night. No elevator to second floor and room was around back
Stayed 1 night in Mar 2024

2/10 Terrible

Flora

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Chelsea

Stayed 1 night in Mar 2024

8/10 Good

Idalia

Stayed 1 night in Mar 2024

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities
the staff made all the difference. friendly and very helpful.
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room was horrible. The staff was rude.
Stayed 1 night in Feb 2024

8/10 Good

Jose

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Minor concerns
Wish to upload photos but it would not let me
Stayed 1 night in Feb 2024

10/10 Excellent

Diono

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Annie

Travelled with group
Liked: Staff & service
Nice but shady
I would like to give this hotel, if five star rating, because the people that work, there were so nice. They were very helpful, and very friendly. But, the hotel itself, and the accommodations were lacking. I did not know that this hotel has homeless people from that city. I would not have stayed there. Had I known that. I’m a single woman traveling on my own and I didn’t feel comfortable when I found out that aspect. There were a number of shady looking people hanging outside the hotel room where I was staying, and it made me feel uncomfortable. I spoke to the front desk, and they gave me a room on the opposite side of the hotel, which they should have done in the first place, and I felt better. Knowing I was a female traveler, the front desk should have put me in the room on the safer side of the hotel, or less shady side of the hotel. The pillows were absolutely lame. But the bed was very comfortable. The hot water was great, and the water pressure was fantastic. The sink was stopped up, and drained slow. The continental breakfast was OK. It had great waffles, not so great eggs, and a number of other things, that were totally fine and edible. The coffee was great!. The woman that worked in the kitchen area was so nice and so helpful. She was the best.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was picked up but dirty. The bed sheets hadnt been changed. The floors were so dirty, we couldnt take our shoes off. My daughter walked around without shoes and her socks turned black in 5 minutes. The first lady we checked in with was really rude. The gentlemen the second and third day was very nice and took care of everything gis name was Brad
Stayed 2 nights in Feb 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No answer
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Flora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Rosemary

Stayed 1 night in Feb 2024

6/10 Okay

Flora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024