India Kid friendly Vacations

We loved our experience at the resort - the lush greenery, friendly staff, great food options - the best we had in days- proximity to the beach. Pankaj provided a doctor immediately as I came in sick which was timely. I recovered quickly as a result and join the family on day trips. It felt warm as everyone was enquiring. It really shows the warmth of the people here.

Overall, we had a good stay at The Zuri White Sands, Goa Resort & Casino. The property is beautiful, the staff members were consistently friendly, attentive, and provided excellent service throughout our stay. The breakfast offered a good variety and was enjoyable. We also had dinner at the coffee shop café, which was very good. We tried the Japanese restaurant as well. While the ambiance was elegant and the service was excellent, we felt the food did not meet our expectations given the price. The only disappointing part of our stay was the condition of some of the room amenities. The comb provided in the room appeared to have been previously used, as it had hair in it despite being sealed in Zuri-branded packaging. That was unexpected and raised concerns about hygiene. Similarly, the slippers appeared dirty upon opening even though they were packaged to look new. I hope the hotel reviews its housekeeping and amenity packaging process, as this did not match the otherwise high standards of the resort. Despite these concerns, we appreciated the warm hospitality of the staff, which made our stay enjoyable overall.

When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay. The staff's reaction turned the experience for us. They listened, they remembered and helped us move to a room that was according to our expectations. There was no follow up required, everything was seamless. They showed us the cleaned room before having us move. On the next day, they followed up by asking if we had a comfortable stay and according to our liking! The hotel has otherwise clean amenities. Our kids loved the swimming pool that had multiple depths catering to all ages. The kids had a good time at the activity center as well. The breakfast (and dinner) spread was amazing! The staff, especially Rocky, was super friendly. The chef paid extra attention to my father-in-law who had special food needs and customized the menu for him. All in all a highly recommended place. I will come back.

Overall, we had a good stay at The Zuri White Sands, Goa Resort & Casino. The property is beautiful, the staff members were consistently friendly, attentive, and provided excellent service throughout our stay. The breakfast offered a good variety and was enjoyable. We also had dinner at the coffee shop café, which was very good. We tried the Japanese restaurant as well. While the ambiance was elegant and the service was excellent, we felt the food did not meet our expectations given the price. The only disappointing part of our stay was the condition of some of the room amenities. The comb provided in the room appeared to have been previously used, as it had hair in it despite being sealed in Zuri-branded packaging. That was unexpected and raised concerns about hygiene. Similarly, the slippers appeared dirty upon opening even though they were packaged to look new. I hope the hotel reviews its housekeeping and amenity packaging process, as this did not match the otherwise high standards of the resort. Despite these concerns, we appreciated the warm hospitality of the staff, which made our stay enjoyable overall.

When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay. The staff's reaction turned the experience for us. They listened, they remembered and helped us move to a room that was according to our expectations. There was no follow up required, everything was seamless. They showed us the cleaned room before having us move. On the next day, they followed up by asking if we had a comfortable stay and according to our liking! The hotel has otherwise clean amenities. Our kids loved the swimming pool that had multiple depths catering to all ages. The kids had a good time at the activity center as well. The breakfast (and dinner) spread was amazing! The staff, especially Rocky, was super friendly. The chef paid extra attention to my father-in-law who had special food needs and customized the menu for him. All in all a highly recommended place. I will come back.

We loved our experience at the resort - the lush greenery, friendly staff, great food options - the best we had in days- proximity to the beach. Pankaj provided a doctor immediately as I came in sick which was timely. I recovered quickly as a result and join the family on day trips. It felt warm as everyone was enquiring. It really shows the warmth of the people here.

Overall, we had a good stay at The Zuri White Sands, Goa Resort & Casino. The property is beautiful, the staff members were consistently friendly, attentive, and provided excellent service throughout our stay. The breakfast offered a good variety and was enjoyable. We also had dinner at the coffee shop café, which was very good. We tried the Japanese restaurant as well. While the ambiance was elegant and the service was excellent, we felt the food did not meet our expectations given the price. The only disappointing part of our stay was the condition of some of the room amenities. The comb provided in the room appeared to have been previously used, as it had hair in it despite being sealed in Zuri-branded packaging. That was unexpected and raised concerns about hygiene. Similarly, the slippers appeared dirty upon opening even though they were packaged to look new. I hope the hotel reviews its housekeeping and amenity packaging process, as this did not match the otherwise high standards of the resort. Despite these concerns, we appreciated the warm hospitality of the staff, which made our stay enjoyable overall.