Zurich West Kid friendly Vacations

Súper súper nice staff, they will go above and beyond to help. I will come back. Probably one of the over views of the city.

Very excellent hotel Helpful staff Great ambiance

Great location for using the tram. Lovely rooms. My son and I did the bunk bed room and it was much larger than I expected. Great that it had a free basic mini bar (refilled once a day), but no tea and coffee making facilities in the room which was disappointing. Whilst breakfast wasn’t cheap, it was probably average for Switzerland prices. My son loved the juice machine and waffle maker. The pool was on the cool side, which is ok if you are swimming, but not for chilling in. Bonus was the gym, although it’s not monitored and kids did get in and mess around. Would recommend the hotel, especially if you have teenagers as my 13 year old loved it.

Staff was very helpful, but I had to recheck in, unnecessarily, no luggage racks, and food selection was poor.

Good customer service

The property did not have appropriate cooling. We were provided with a basement room, which was NOT advertised on the listing. It had no cooling apart from a small fan, which did not cool the apartment at all. We did not sleep both of the nights as the room was too hot and could not be cooled. There were a couple of windows but they were at street level, which meant if we opened them, people could see in. It was too hot outside to open the windows.

Spacious room with comfortable bed. Kettle provided and water in the fridge. Walk from Zurich HB was approximately 25 minutes, on the flat. Plenty of buses and trams close by but we preferred to walk. Would stay again and highly recommend.