Talma Ski Kid friendly Vacations

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Premium room disappointing for a 5 star hotel. First allocation was an attic room with a skylight instead of a window. Second room we were given which we reluctantly accepted had a view of internal courtyard roof and was very dark. Roof top bar is inside rather than a roof terrace. Offered an upgrade to pay for on check in but as it was 2nd floor city view we declined due to traffic noise. Breakfast selection was good but service let it down - slow to take orders and clear tables. Outside Bar at street level a nice place to sit if weather permits. We were looking forward to staying and although the hotel itself is nice our room spoiled our stay.

Nice comfortable hotel. Very quirky and eclectic. Amazing location in the heart of everything. Super walkable to shops, restaurants.

Premium room disappointing for a 5 star hotel. First allocation was an attic room with a skylight instead of a window. Second room we were given which we reluctantly accepted had a view of internal courtyard roof and was very dark. Roof top bar is inside rather than a roof terrace. Offered an upgrade to pay for on check in but as it was 2nd floor city view we declined due to traffic noise. Breakfast selection was good but service let it down - slow to take orders and clear tables. Outside Bar at street level a nice place to sit if weather permits. We were looking forward to staying and although the hotel itself is nice our room spoiled our stay.

The staff was great. Everyone was friendly and very helpful. The rooms are top notch and beautiful. We would definitely stay there again

Great staff and breakfast.

We stayed for 4 nights for the marathon and wanted a place to make food etc so it was a good fit. I think really you’d stay two nights max as there are no fresh towels or room turn down and coffee/tea didn’t get refilled. I did ask the AI bot thing but it didn’t deliver. That’s the annoying thing. There’s no person really to speak to whilst you’re there. Needs a sink in the room kitchenette. But it’s cheap and cheerful. A good concept that when working well is great. But often we found lots of dirty dishes in sinks left by guests. Some older guys were asleep on sofas on communal area in the evening so not inviting. Bins in room way too small. So for two cheap nights, fine. But not for longer.

The staff was great. Everyone was friendly and very helpful. The rooms are top notch and beautiful. We would definitely stay there again

Very clean. Cafe next door. In room laundry. Walkable to everything. The only issue we had was the gym was not next door. Website and AI instructions need updating as Gym 10 mins walk away but had great facilities. Would definitely stay here again.