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"Had a wonderful stay. Lovely hotel, rooms are great, beds are so comfortable and had a great sleep. All the team working there were so lovely."

"Quiet good price good service "

"The staff were amazing!!! So lovely. Charlotte checked us in and because it was our 1st time in Liverpool got us a room that had a view of Liverpool which made us feel really speacial. The chap that greeted us at the door was lovely, the waiters in the bar were lovely! We are already planning our next stay!!!!"

"Second time staying, lovely hotel great staff"

"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "

"Good location for airport obviously. Shuttle bus was bookable for the morning flight but only in half hour slots. Food and drink were good standard the night before. Room was nice and quiet. Would stay again. "

"They were over booked and we got upgraded to the signature room that was very nice of them . Tried to book for another night but sold out very popular hotel . Will be coming back again "

"Great hotel and very accommodating staff."

"Great hotel with the best pillows a bedding. So comfortable. "