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« The staff at this place are extremely unprofessional. I forgot my wallet in the hotel safe, called two days later and was told that housekeeping said the safe was open and empty. Asked for manager to call me. Manager called and said they discovered that security had it (two days later still hadn't turned it in!). They said they would mail it to me. I had to pay UPS $30 for shipping, and a week later they still had not shipped it. They asked me to pay an additional $10 for UPS to come pick it...

« The service was great. The room was very clean. We loved the ski valet and the onsite restaurant. Our view was terrible (first floor directly into a concrete wall by an outside access door), but we weren't there to spend time in the room so it didn't impact our enjoyment. We would definitely stay here again! »

« reached there eaely, requested if possible anearly check in, the lady at the front desk lacked communication, Andrey saved the day for her. Room was good but there was a spider in the coffee maker »

« Good »