Title: Best Western Gateway Adirondack Inn - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Gateway Adirondack Inn This convenient hotel near the train station energizes travelers with thoughtful perks like breakfast buffet, WiFi, and helpful staff to start each day right ## Photo gallery for Best Western Gateway Adirondack Inn ![Premium bedding, down comforters, desk, laptop workspace - Best Western Gateway Adirondack Inn (Utica)](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/ec383213.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Best Western Gateway Adirondack Inn (Utica)](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/25f840d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette - Best Western Gateway Adirondack Inn (Utica)](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/1883ad6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Gateway Adirondack Inn (Utica)](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/795bcfeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Best Western Gateway Adirondack Inn (Utica)](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/ae652931.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Gateway Adirondack Inn offers comfort and convenience near the train station. Guests enjoy a breakfast buffet, WiFi in public areas, and helpful staff. Amenities include laundry facilities, a gym, RV parking, and a gift shop. ## Reviews 7.4 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=14868&PinnedHotelID=14868&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/f0ca1ae1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/f0ca1ae1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/f0ca1ae1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/f0ca1ae1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/173389f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) 7.0 Good 4 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/b14f1381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/173389f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 7.0 Good 12 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Down duvet Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) ![Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)](https://images.trvl-media.com/lodging/1000000/20000/14900/14868/5d6a63f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Down duvet - Sleeps 4 - 1 King Bed ### 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi - Sleeps 2 ### 1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi - Sleeps 2 ### Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi - Sleeps 4 ### Mobility Communication Access King Room with Roll In Shower - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi - Sleeps 4 ### 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi - Sleeps 4 ### 1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi - Sleeps 2 ### King Room With Tub-Mobility Accessible - Sleeps 2 ### Room With Two Double Beds-Pet Friendly - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUtica-Hotels-Best-Western-Gateway-Adirondack-Inn.h14868.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUtica-Hotels-Best-Western-Gateway-Adirondack-Inn.h14868.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.11070%2C-75.21931&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C06pnk8ZV6Oz3dCOWc27q0RB_tU=) 175 N Genesee St, Utica, NY, 13502 #### What's nearby - Utica Children's Museum \- 11 min walk \- 1.0 km - North Utica Shopping Center \- 13 min walk \- 1.1 km - Utica Memorial Auditorium \- 4 min drive \- 5.1 km - Saranac Brewery \- 4 min drive \- 4.7 km - Stanley Theater \- 5 min drive \- 5.8 km #### Getting around - Utica Station - 15 min walk - Hancock Intl. Airport (SYR) - 54 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪Utica Coffee Roasting - ‬15 min walk - Burger King - ‪Dunkin' - ‬6 min walk - ‪Starbucks - ‬7 min walk ## About this property ### Best Western Gateway Adirondack Inn Hotel near a train station At Best Western Gateway Adirondack Inn, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Free WiFi in public areas and a business center are available to all guests. You'll also find perks like: - Free self parking - RV/bus/truck parking, 1 meeting room, and coffee/tea in the lobby - A gift shop, ATM/banking services, and a TV in the lobby - Guest reviews say great things about the helpful staff Room features All 88 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like desk chairs and air conditioning. Extra conveniences in all rooms include: - Down comforters and free cribs/infant beds - Bathrooms with tubs or showers and free toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/1000000/996200/996188/dd8bda51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Utica Utica - Pet friendly - Parking included - Free WiFi - Air conditioning 7.2 Good 1,002 reviews CA $141 CA $160 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=996188&PinnedHotelID=996188&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25100/25070/d5c51993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Utica Utica - Pet friendly - Parking included - Free WiFi - Air conditioning 7.6 Good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=25070&PinnedHotelID=25070&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served](https://images.trvl-media.com/lodging/1000000/10000/8900/8876/33e0ef29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Burrstone Inn, an Ascend Collection Hotel Utica - 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Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=798420&PinnedHotelID=798420&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5030000/5027400/5027391/f593abcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn and Suites New Hartford/Utica New Hartford - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 1,001 reviews CA $228 CA $259 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5027391&PinnedHotelID=5027391&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - TV in common areas ### Family friendly - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Business center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Handrails in stairways - No elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 buildings - 2 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 80 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 200 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served at this property ### Property is also known as Best Western Adirondack Best Western Gateway Adirondack Best Western Gateway Adirondack Inn Best Western Gateway Adirondack Inn Utica Best Western Gateway Adirondack Utica Best Western Gateway Adirondack Hotel Utica Best Western Utica Utica Best Western Best Gateway Adirondack Utica Best Western Gateway Adirondack Inn Hotel Best Western Gateway Adirondack Inn Utica Best Western Gateway Adirondack Inn Hotel Utica ## Frequently asked questions ### Is Best Western Gateway Adirondack Inn pet-friendly? ### How much does it cost to stay at Best Western Gateway Adirondack Inn? ### How much is parking? ### What time is check-in at Best Western Gateway Adirondack Inn? ### What time is check-out at Best Western Gateway Adirondack Inn? ### Where is Best Western Gateway Adirondack Inn located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Gateway Adirondack Inn Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 8.2 Staff & service ### 7.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 209 8 - Good 298 6 - Okay 170 4 - Poor 74 2 - Terrible 59 ## Reviews ### 10/10 Excellent #### Gina Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities From check in to check out staff and favorite perfect for our stay ##### Gina Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Debbie Jan 2, 2026 Liked: Cleanliness, amenities The room was freezing and took quite a bit of time to warm up, we had to place a towel along the bottom of the door to help stop the draft. The beds were very loud because the frames were made of thin metal sheet material. The room was clean and the staff were nice. Overall it was an ok place to stay as it was close to everything. ##### Debbie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Frederick Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place ##### Frederick Stayed 2 nights in Aug 2025 ### 8/10 Good #### Alan Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Alan Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Diane Oct 20, 2025 Liked: Amenities, property conditions & facilities Older property. Nicely upgraded.beds were comfortable. The morning lady was very nice. ##### Diane Stayed 1 night in Oct 2025 ### 6/10 Okay #### Jennifer Nov 5, 2025 Liked: Cleanliness, amenities The property looks and feels a little old and run down. Everything is adequate - clean and properly stocked. It's a perfectly adequate place to stay, just not a stand-out in its category in any way. ##### Jennifer Stayed 1 night in Oct 2025 ### 8/10 Good #### Laerte Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is old building they’re being maintained is on floor room easy in and out the breakfast was cold the coffee was great booked last minute good place to park my 10 wells the beds was comforting I had great sleeping ##### Laerte Stayed 1 night in Sep 2025 ### 6/10 Okay #### XIAOYI Oct 4, 2025 Liked: Cleanliness A better version of motel. Not much nearby. ##### XIAOYI Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Thomas Aug 21, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Nice day. Clean, friendly and safe. ##### Thomas Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Karina Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a lovely stay for a quick overnight trip with my family. ##### Karina Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Joann Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The young lady the front desk manager was very sweet and helpful. The poor thing must never get a day off because she was there everytime we went to the front desk! ##### Joann Stayed 2 nights in Sep 2025 ### 8/10 Good #### Joyce Oct 23, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Room smelled like smoke and the building was dirty and needed work ##### Joyce Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Momodou Lamin Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Momodou Lamin Stayed 1 night in Jan 2025 ### 4/10 Poor #### kevin Sep 24, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Hotel was not clean, old and loud. ##### kevin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Valerie Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you ##### Valerie Stayed 1 night in Sep 2025 ### 8/10 Good #### Tamekia Mar 23, 2025 Liked: Cleanliness, amenities The location is good close to different varieties of restaurants ##### Tamekia Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Jodi Sep 26, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a dump ##### Jodi Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Joseph or Vickie Oct 5, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Bathroom floor was dirty. Top blanket was dirty. Breakfast was lacking, watery juices and coffee. ##### Joseph or Vickie Stayed 1 night in Oct 2025 ### 6/10 Okay #### Robert Oct 5, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Dated and dirty. Pleasant staff. The gal attending the front desk, was very cheerful and pleasant, but the room was very dated, very dirty, and the beds were horribly uncomfortable.. I normally would stay at a different chain, but for some reason, everything else was booked. I was only there for one night, so it wasn’t the end of the world, but I will avoid this place next time ##### Robert Stayed 1 night in Oct 2025 ### 2/10 Terrible #### JoANNE Sep 29, 2025 Filthy area. Unsafe ##### JoANNE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Philip Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very helpful. ##### Philip Stayed 1 night in Apr 2025 ### 4/10 Poor #### kathy Dec 21, 2025 Liked: Cleanliness Disliked: Amenities We were over charged for our “incidentals” and took 5 phone calls from the front desk and it wasn’t resolved until morning. The clerk was new and in training but the other clerk was busy doing other things which lead to her error. The phones were not working properly. Front desk called our room but couldn’t hear us and had to call back. We received an unwelcomed wake up call in the morning. When I called the front desk, the new clerk said the phones weren’t working, it was an error and hung up on me! The hotel was clean but looks nothing like the pictures online. Breakfast was poor - th eggs sausage and potatoes were inedible. ##### kathy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rita Aug 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was clean quiet and staff was amazing ##### Rita Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Kathleen Nov 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, reasonably priced, comfortable and clean. ##### Kathleen Stayed 1 night in Nov 2023 ### 6/10 Okay #### LaLanna Nov 4, 2024 Liked: Staff & service Decent enough hotel. Staff was very, very nice and accommodating. ##### LaLanna Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [Best Western Summit Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Best-Western-Summit-Inn.h5183.Hotel-Information) > > [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Comfort Inn & Suites Niagara Falls Blvd USA](https://www.expedia.ca/Niagara-Falls-Hotels-Comfort-Inn-Suites-Niagara-Falls-Blvd-USA.h20009524.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)