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Best Western Gateway Adirondack Inn

2.5 star property
Hotel in Utica with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Gateway Adirondack Inn

1 bedroom, premium bedding, down comforters, desk
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Map
175 N Genesee St, Utica, NY, 13502

What's nearby

  • Utica Memorial Auditorium - 3 min drive - 2.2 km
  • Stanley Theater - 3 min drive - 2.5 km
  • Saranac Brewery - 4 min drive - 3.3 km
  • Utica Zoo - 7 min drive - 5.4 km
  • Utica College - 8 min drive - 5.1 km

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪Utica Coffee Roasting - ‬15 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬18 min walk
  • Taco Bell
  • ‪Dunkin' - ‬6 min walk

About this property

Best Western Gateway Adirondack Inn

Hotel near a train station
At Best Western Gateway Adirondack Inn, you can look forward to laundry facilities, a gym, and a business center. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, ATM/banking services, and a gift shop
  • Free newspapers, a TV in the lobby, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like desk chairs and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

Is Best Western Gateway Adirondack Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. A cleaning fee of USD 200.00 also applies. Service animals are exempt from fees.

How much does it cost to stay at Best Western Gateway Adirondack Inn?

As of Aug 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Gateway Adirondack Inn on Sept 7, 2025 start from CA $186.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Gateway Adirondack Inn?

Self parking is free at this property.

What time is check-in at Best Western Gateway Adirondack Inn?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Gateway Adirondack Inn?

Check-out is at 11 AM.

Where is Best Western Gateway Adirondack Inn located?

Situated in Utica, this hotel is within 1 mi (2 km) of North Utica Shopping Center, Utica Children's Museum, and Adirondack Railway Utica Station. National Distance Running Hall of Fame and Utica Memorial Auditorium are also within 1 mi (2 km). Utica Station is 15 minutes by foot.

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Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 193 out of 759 reviews
Rating 8 - Good. 284 out of 759 reviews
Rating 6 - Okay. 159 out of 759 reviews
Rating 4 - Poor. 71 out of 759 reviews
Rating 2 - Terrible. 52 out of 759 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay for a quick overnight trip with my family.
Stayed 1 night in Mar 2025

6/10 Okay

STEPHANE

$623.00 USD... For 2 nights. A little bit of exageration !!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Karen

Disliked: Amenities
Overly expensive for inferior, depressing room.
Stayed 1 night in Jul 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at another hotel when I pass through but they were full so came here. Check in desk was friendly and easy. Directed me to wine store and showed me where room was in map. Although an older hotel, it was clean and had everything I needed. Felt safe there, very quiet and bed was comfortable. Slept well then in morning had a nice continental breakfast including biscuits and gravy,(which surprised me being NY state)sausage, scrambled eggs and yogurts, even waffles. Staff were friendly.
Stayed 1 night in Jul 2025

8/10 Good

Tamekia

Liked: Cleanliness, amenities
The location is good close to different varieties of restaurants
Stayed 1 night in Mar 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was rude disrespectful and over charged us. This is worst Expedia "horetel" I ever stayed in. Dirt on floors even after clesner came in
Stayed 2 nights in Aug 2025

10/10 Excellent

Momodou Lamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Apr 2025

6/10 Okay

rena

O
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quite and free breafest was very nice
Stayed 2 nights in Jan 2025

6/10 Okay

LaLanna

Liked: Staff & service
Decent enough hotel. Staff was very, very nice and accommodating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hibernian Weekend

Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
The rooms look nothing like the pictures, the outside door to get in the building where the rooms were, was broken and not secure or safe feeling. I had to hip check the door to our room to get it to open, the room smelled musty, tv wouldn’t work, and we were not made aware that our room was a joining room with a stranger. Walls were paper thin and you could hear everything. The plug in had white stuff all over it. Property did not feel safe or secure. The tub/shower was also very outdated. We ended up loosing all our money and booking a different hotel. Definitely needs a lot of updating, and a good cleaning. For the price we paid for the room, we were very unsatisfied.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean quiet and staff was amazing
Stayed 1 night in Aug 2023

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stop for the night when traveling through the area.
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait to check in. Room smelled bad. Bathroom was too small.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great hotel,but old

Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!
Stayed 1 night in Aug 2024

8/10 Good

Chimene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked because it was around all different types of food
Stayed 3 nights in Jun 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & accommodating & helpful
Stayed 2 nights in Oct 2023

6/10 Okay

Craig

Basic Best Western property.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice renovated property with good service
Stayed 1 night in Oct 2022