Title: Renaissance Santiago Hotel by Marriott - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Renaissance Santiago Hotel by Marriott

Renaissance Santiago Hotel by Marriott delivers a peaceful retreat with saunas, steam rooms and international dining in Chile's vibrant capital

## Photo gallery for Renaissance Santiago Hotel by Marriott

![Lobby - Renaissance Santiago Hotel by Marriott (Santiago)](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/35fddd3d.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Breakfast, lunch, dinner served; international cuisine  - Renaissance Santiago Hotel by Marriott (Santiago)](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/3de1ce00.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Cocktail bar - Renaissance Santiago Hotel by Marriott (Santiago)](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/e62abfe3.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Cocktail bar - Renaissance Santiago Hotel by Marriott (Santiago)](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/1366eb32.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Meeting facility - Renaissance Santiago Hotel by Marriott (Santiago)](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/b94cdcc1.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

In downtown Santiago, this Marriott offers genuine relaxation. Enjoy international dishes at Catae Restaurant, then unwind in the sauna or steam room. The hotel features a garden, outdoor pool, coffee shop, and library for quiet moments.

## Reviews

9.0

Wonderful

## Popular amenities

- Pool
- Hot tub
- Spa
- Pet friendly
- Free WiFi
- Restaurant

## Room options

### Check availability for these dates

Tonight

[Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=6325487&PinnedHotelID=6325487&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=6325487&PinnedHotelID=6325487&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6325487&PinnedHotelID=6325487&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6325487&PinnedHotelID=6325487&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

Showing 19 of 19 rooms

### View all photos for Club Room, 1 Double Bed

![Club Room, 1 Double Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/b2ba8149.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club Room, 1 Double Bed

10.0

Exceptional

1 review

### Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Pillow menu

Pillowtop bed

Premium bedding

Private bathroom

- 312 sq ft
- Sleeps 3
- 1 Double Bed

### View all photos for Standard Room, 1 King Bed

![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/cbfcbad5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed

8.8

Excellent

18 reviews

### Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Pillow menu

Pillowtop bed

Premium bedding

Private bathroom

- 312 sq ft
- Sleeps 3
- 1 King Bed

### View all photos for Room, 1 Queen Bed

![Room, 1 Queen Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/eded5cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 Queen Bed

8.0

Very good

1 review

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Private bathroom

Hair dryer

- 344 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Junior Suite, 1 King Bed

![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/22e16b70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite, 1 King Bed

10.0

Exceptional

2 reviews

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bathtub and shower

Hair dryer

- 441 sq ft
- Sleeps 3
- 1 King Bed

### View all photos for Club Suite, 1 King Bed

![Club Suite, 1 King Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/3bd0283b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club Suite, 1 King Bed

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bathtub and shower

Hair dryer

- Sleeps 3
- 1 King Bed

### View all photos for Presidential Suite, 1 Bedroom

![Presidential Suite, 1 Bedroom](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/86061a13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Presidential Suite, 1 Bedroom

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Separate bedroom

Pillowtop bed

Premium bedding

Separate bathtub and shower

- 1001 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed

### View all photos for Standard Room, 1 Queen Bed

![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/1c882cb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 Queen Bed

9.0

Wonderful

2 reviews

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Private bathroom

Hair dryer

- 301 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Standard Twin Room, 2 Twin Beds

![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/c0dc871a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Twin Room, 2 Twin Beds

9.0

Wonderful

2 reviews

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Shower/tub combination

Hair dryer

- 301 sq ft
- Sleeps 2
- 2 Twin Beds

### View all photos for Club Room, 1 Queen Bed

![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/521fa99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club Room, 1 Queen Bed

10.0

Exceptional

1 review

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Private bathroom

Hair dryer

- 301 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Club Twin Room, 1 Double Bed

![Club Twin Room, 1 Double Bed](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/b2c4fa7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club Twin Room, 1 Double Bed

### Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Pillowtop bed

Premium bedding

Sofa bed

Shower/tub combination

- 301 sq ft
- Sleeps 2
- 1 Double Bed

### Standard King Room

- Sleeps 2

### Standard Queen Room

- Sleeps 2

### Standard Room

- Sleeps 2

### Contemporary Queen Room

- Sleeps 2

### Club Access Queen Room

- Sleeps 2

### Club Access Room

- Sleeps 2

### Junior Suite

- Sleeps 2

### Presidential Suite, Club Level, 1 Bedroom Presidential Suite

- Sleeps 4

### Governor Suite, Club Level, Larger Suite, In Loft: 1 King

- Sleeps 3

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.40276%2C-70.58369&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zL_xQ-AC9XhPOVfESQLS7IH8bc4=)

Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454

#### What's nearby

- Parque Arauco Mall \- 3 min walk \- 0.3 km
- Parque Araucano \- 4 min walk \- 0.4 km
- KidZania Santiago \- 12 min walk \- 1.0 km
- Apoquindo \- 16 min walk \- 1.3 km
- Clinica Alemana \- 20 min walk \- 1.7 km

#### Getting around

- Military Academy Station - 2 min drive
- Hospitales Station - 10 min drive
- Santiago Intl. Airport (SCL) - 27 min drive

#### Restaurants

- ‪McDonald's - ‬8 min walk
- ‪DoubleTree by Hilton Santiago Kennedy - ‬3 min walk
- ‪Lolita Jones - ‬5 min walk
- ‪glass17 - ‬3 min walk
- ‪Pollo Stop - ‬10 min walk

## About this property

### Renaissance Santiago Hotel by Marriott

Luxury hotel near Parque Arauco Mall

Located close to Costanera Center, Renaissance Santiago Hotel by Marriott provides a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body scrub, or a body wrap. The on-site international cuisine restaurant, Catae Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services. 

Additional perks include:

- An outdoor pool
- Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
- An electric car charging station, a banquet hall, and smoke-free premises
- Wedding services, concierge services, and a 24-hour front desk
- Guest reviews give top marks for the helpful staff

Room features

All 181 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. 

Other amenities include: 

- Recycling and LED light bulbs
- Bathrooms with free toiletries and hair dryers
- 42-inch LCD TVs with cable channels
- Coffee/tea makers, daily housekeeping, and desks

### Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. 

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![Rooftop terrace](https://images.trvl-media.com/lodging/3000000/2680000/2674300/2674257/d5c9693d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### W Santiago

Las Condes

- Pool
- Pet friendly
- Free WiFi
- Restaurant

8.8

Excellent

513 reviews

CA $396

CA $396 total

Jan 3 - Jan 4, 2026

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=2674257&PinnedHotelID=2674257&HadPinnedHotel=true&regionId=-1&adults=2)

![Spa](https://images.trvl-media.com/lodging/1000000/920000/911600/911539/w4000h2663x0y0-910f2d47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### The Ritz-Carlton, Santiago

Las Condes

- Pool
- Hot tub
- Pet friendly
- Free WiFi

9.4

Exceptional

592 reviews

CA $426

CA $426 total

Jan 10 - Jan 11, 2026

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=911539&PinnedHotelID=911539&HadPinnedHotel=true&regionId=-1&adults=2)

![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/6ac83ffa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Hotel Eco Boutique Bidasoa

Vitacura

- Pool
- Breakfast included
- Pet friendly
- Parking included

9.4

Exceptional

247 reviews

CA $331

CA $331 total

Jan 16 - Jan 17, 2026

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true&regionId=-1&adults=2)

![Indoor wedding](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690649/8d0a3cf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Pullman Santiago El Bosque

Las Condes

- Pool
- Pet friendly
- Parking included
- Free WiFi

9.0

Wonderful

879 reviews

CA $172

CA $172 total

Dec 20 - Dec 21

[](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1690649&PinnedHotelID=1690649&HadPinnedHotel=true&regionId=-1&adults=2)

## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transportation

- Electric car charging station on site
- Free offsite parking
- Street parking available
- 24-hour roundtrip airport shuttle on request for a surcharge
- Secured, covered self parking on site (CLP 10,000 per day)
- Limited onsite self parking
- Wheelchair-accessible parking and van parking available

### Food and drink

- Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 25,000 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Snack bar/deli

### Restaurants on site

- Catae Restaurant

### Things to do

- 24-hour gym
- Hot tub
- Library
- Outdoor pool
- Sauna
- Steam room

### Family friendly

- Laundry facilities
- Outdoor pool
- Rollaway/extra bed (surcharge)
- Snack bar/deli
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser

### Guest services

- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
- Wedding services

### Business services

- 2,916 square feet of conference space
- 24-hour business center
- Meeting rooms

### Outdoors

- Garden
- Rooftop terrace
- Vegetable garden

### Spa

- Body scrubs
- Body wraps
- Massage

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Accessible airport shuttle
- Assistive listening devices in meeting rooms
- Braille/raised signage
- Elevator (40 inch wide door)
- Front entrance ramp
- Grab bar near toilet (30 inches high)
- Height-adjustable showerhead
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Portable shower seat
- Visual fire alarm
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk (39 inches high)
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchairs on site

### More

- 100% renewable energy
- 16 floors
- Annual offsets purchased for at least 10% of carbon footprint
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- Banquet hall
- Biodegradable coffee stirrers available
- Built in 2012
- Comprehensive food waste policy
- Comprehensive recycling policy
- Double-glazed windows
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- No plastic coffee stirrers
- Rooftop garden
- Smoking not allowed
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options

## Room amenities

### Bedroom

- Pillow menu
- Pillowtop mattress
- Premium bedding
- Rollaway/extra bed (surcharge)

### Bathroom

- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 42-inch LCD TV with cable channels
- iPod dock

### Food and drink

- 24-hour room service
- Coffee/tea maker
- Minibar

### More

- Air conditioning (climate-controlled)
- Desk
- Energy-saving switches in guestrooms
- Iron/ironing board
- LED lighting
- Phone
- Recycling
- Safe
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets

## Policies

### Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18 

### Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

### Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets allowed for an extra charge of CLP 25000 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

1 total (up to 33 lbs per pet)

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for CLP 60.0 per night

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property. 

### Optional extras

- Fee for buffet breakfast: approximately CLP 25000 per person
- Airport shuttle fee: CLP 55000 per vehicle (one-way, maximum occupancy 3)
- Covered self parking fee: CLP 10000 per day (in/out privileges)
- Pet fee: CLP 25000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

### We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Hotel Renaissance Santiago

Renaissance Hotel Santiago

Renaissance Santiago

Renaissance Santiago Hotel

Santiago Hotel

Santiago Renaissance Hotel

Renaissance Santiago Hotel

Renaissance Santiago Hotel by Marriott Hotel

Renaissance Santiago Hotel by Marriott Santiago

Renaissance Santiago Hotel by Marriott Hotel Santiago

## Frequently asked questions

### Does Renaissance Santiago Hotel by Marriott have a pool?

### How much does it cost to stay at Renaissance Santiago Hotel by Marriott?

### Is Renaissance Santiago Hotel by Marriott pet-friendly?

### How much is parking?

### What time is check-in at Renaissance Santiago Hotel by Marriott?

### What time is check-out at Renaissance Santiago Hotel by Marriott?

### Does Renaissance Santiago Hotel by Marriott provide a shuttle to the airport?

### Where is Renaissance Santiago Hotel by Marriott located?

## Have a question?

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## Reviews

## Renaissance Santiago Hotel by Marriott Reviews

9.0

### Wonderful

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.4

Cleanliness

### 9.0

Location

### 9.0

Staff & service

### 9.0

Eco-friendliness

### 9.4

Property conditions & facilities

10 - Excellent

241

8 - Good

82

6 - Okay

28

4 - Poor

11

2 - Terrible

7

## Reviews

### 10/10 Excellent

#### Hilda Eneida

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is prime, clean and comfort.

##### Hilda Eneida

Stayed 4 nights in May 2025

### 10/10 Excellent

#### Verified traveller

Jul 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Pleasant stay

All personnel kindly attended, and with detail. Really appreciate it

##### Verified traveller

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### KEDARNATH

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location / good restaurants 

##### KEDARNATH

Stayed 3 nights in Jan 2025

### 10/10 Excellent

#### Karen

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First class hotel with very kind and helpful staff. 

##### Karen

Stayed 2 nights in Jan 2025

### 10/10 Excellent

#### Eduardo

Jun 24, 2025

Liked: Amenities, property conditions & facilities

Peoplenof breakfast very professional and gentle, mainly a young guy a black guy from Colombia that deserves to be promoted. 

##### Eduardo

Stayed 3 nights in Jun 2025

### 10/10 Excellent

#### ariel

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located near, a shopping area is easily accessible walking 10 minutes… the staff is very attentive and always focus on getting things done to the guest satisfaction 

##### ariel

Stayed 6 nights in Jan 2025

### 10/10 Excellent

#### Linda

Nov 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping

##### Linda

Stayed 2 nights in Nov 2023

### 10/10 Excellent

#### Henoc

Oct 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The experience was exceptional. The decor and amenities were far beyond my expectations. This hotel is highly recommended. It is an excellent choice for a stay in Chile.

##### Henoc

Stayed 4 nights in Oct 2024

### 10/10 Excellent

#### Luis

Dec 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended; 

##### Luis

Stayed 1 night in Dec 2023

### 10/10 Excellent

#### Zhongning George

Dec 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations 

##### Zhongning George

Stayed 2 nights in Dec 2024

### 10/10 Excellent

#### Lynne

Feb 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great place to stay in Santiago

The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.

![](https://a.travel-assets.com/ugc/hotel-reviews/F1A86574FC8C782AED1F583D8ED2622F54EFAA851707256762776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Lynne

Stayed 4 nights in Feb 2024

### 6/10 Okay

#### Chio

Jun 13, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable! 

##### Chio

Stayed 5 nights in Jun 2024

### 10/10 Excellent

#### Carlos

Jul 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente

##### Carlos

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### Jason

Jul 14, 2025

Great. Nightclub Wednesday’s also 

##### Jason

Stayed 3 nights in Jul 2025

### 10/10 Excellent

#### lou

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Quality starting with the front desk throughout my stay. Well done. 

##### lou

Stayed 6 nights in May 2025

### 10/10 Excellent

#### Bill

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great employees.

##### Bill

Stayed 7 nights in Jan 2025

### 10/10 Excellent

#### Patricia

Oct 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and wonderful staff service

##### Patricia

Stayed 2 nights in Oct 2022

### 10/10 Excellent

#### Robert

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.

##### Robert

Stayed 2 nights in Dec 2024

### 10/10 Excellent

#### Julia

Apr 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff!

##### Julia

Stayed 5 nights in Apr 2024

### 10/10 Excellent

#### Javier

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice

##### Javier

Stayed 3 nights in Nov 2024

### 10/10 Excellent

#### Margaret

Jan 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Trip with friends 

Excellent hotel , efficient friendly professional staff. Considering it was a public holiday (New Year) . Lots to do in Santiago , could have spent another few days.

##### Margaret

Stayed 3 nights in Dec 2022

### 10/10 Excellent

#### ELIZABETH

Dec 4, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super cool

##### ELIZABETH

### 6/10 Okay

#### Ashley

Feb 27, 2023

Liked: Cleanliness, staff & service

The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly. 

##### Ashley

Stayed 6 nights in Feb 2023

### 10/10 Excellent

#### Suzanne

Feb 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us. There was cucumber and melon water was very refreshing but the glasses were slow to be replenished 

##### Suzanne

Stayed 1 night in Feb 2023

### 8/10 Good

#### Victoria Gamboa

Oct 6, 2024

Liked: Amenities, property conditions & facilities

Front desk staff not helpful and with an attitude 

##### Victoria Gamboa

Stayed 7 nights in Sep 2024

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