Search Palaces in Santa Clara from CA $138

"Everything was nice and clean. The breakfast was filling but the night shift guy lacked people skills and was lightweight rude."

"Enjoyed it "

"Great location and the gym was well stocked."

"The hotel is worse than a motel. There is no staff on site after 7pm, you have to call a number to get you to the office to talk to someone on a Kiosk to check in. There is a lady on site to give you the key but extremely rude and unprofessional. The room was cheaply renovated and has strong toxic chemical smells that suffocate you, makes us nauseous, open the door and window does not help. If you have problems, you have to call a number that the people on the phone that just either ignore you or forget about it. You waited long time for the help but the help never come. Finally, you have to call again and be directed to the Kiosk again . The lady on site finally showed up to change to another room for us, but with the same chemical smells. We told the that we can not stay in the room and need to cancel and refund the reservation, the lady says “fine”. Late 11:00pm, we finally found another hotel to stay. Almost one week passed, we have not received refund, terrible. "

"overall was good"

"The room was clean and the staff were very nice."

"Yes everything was fantastic. "

"It was nice"

"The room was clean but the noise level from outside and other guests from other rooms was significant. Staff was helpful and shops were conveniently in near proximity."