Title: Grand Palladium Colonial Resort & Spa All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6023370&destination=Kantenah%2C+Quintana+Roo%2C+Mexico&selected=2802513&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Palladium Colonial Resort & Spa All Inclusive Travelers can unwind by the turquoise ocean or seek adventure with boat tours and basketball courts at this all-inclusive beachfront resort ## Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive ![5 outdoor pools, pool umbrellas, sun loungers - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/0986ab71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/d7c7f23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/afb7d123.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/050684e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/552a539a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Hot tub - All-inclusive VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 24 of 24 rooms ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/8d0ef48d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 1 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/c8465963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 1 ### View all photos for Suite Luxury ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/61b30260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 624 sq ft - Sleeps 1 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/cc1229f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 2 ### View all photos for Suite Luxury ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/bf3c81e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 624 sq ft - Sleeps 2 ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/747a1fac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/134c646e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/b3559c99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/364fa394.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/e5843dc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/06274025.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/946da0c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 398 sq ft - Sleeps 4 ### View all photos for Deluxe Garden View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/438a9212.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View 7.8 Good 49 reviews - Garden view - 397 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite Garden View ![32-inch flat-screen TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/e0f9ecda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Garden View 7.6 Good 7 reviews - Garden view - 452 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed ### View all photos for Romance Villa Suite Poolside ![Romance Villa Suite Poolside](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/cb3e1d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romance Villa Suite Poolside - Garden view - 629 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Single use Garden View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/684c85bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single use Garden View 9.8 Exceptional 8 reviews - Garden view - 397 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ### View all photos for Deluxe Triple Garden View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/438a9212.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Garden View 9.6 Exceptional 5 reviews - Garden view - 397 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite Poolside ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/51f73ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Poolside 8.6 Excellent 10 reviews - 452 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed ### View all photos for Connecting Suite ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/be007722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Connecting Suite - 904 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Sofa Beds and 2 Double Beds ### View all photos for Suite Junior with Pool View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/30bd4553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Pool View - 452 sq ft - Sleeps 2 ### View all photos for Suite Junior with Pool View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/4936ec5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Pool View - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/d7d8f46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/be512129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/07e6e02f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 452 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) ## About the area Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can check out Puerto Aventuras Marina. Traveling with kids? Don't miss Xel-Há Park. Discover the area's water adventures with scuba diving, snorkeling, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Kantenah travel guide](https://www.expedia.ca/Kantenah.dx6023370) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.44375%2C-87.28847&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G-TOlOR5jaxUM-liv_yUBCC7icM=) Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710 ### What's nearby - ![Cenote Azul small lake of mayan jungle in Yucatan, Mexico.](https://images.trvl-media.com/place/553248621532977102/dc7c8cb1-1077-42a1-bc90-db6b933b4452.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 4 min drive \- 7.5 km - ![Akumal Beach](https://images.trvl-media.com/place/6074378/a64f284f-5ead-4ff3-a78e-de5fc991c107.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akumal Beach 5 min drive \- 7.5 km - ![Ecopark Kantun Chi](https://images.trvl-media.com/place/6231994/de10ef6b-abf2-4e41-b739-9a30fcef911b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ecopark Kantun Chi 5 min drive \- 8.5 km - Cenote Cristalino 5 min drive \- 7.8 km - Akumal Ecological Center 5 min drive \- 7.5 km ### Getting around - Cancun Intl. Airport (CUN) 67 min drive ### Restaurants - Pueblito Lindo 8 min drive - Xtra Time Sport Bar 1 min walk - La Hacienda 1 min walk - Ikebana Japanese Restaurant 8 min drive - Arrecifes 5 min drive ## About this property ### Grand Palladium Colonial Resort & Spa All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub, and hydrotherapy at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, beach volleyball, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace. Other perks include: - 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers - Free self parking - Tennis courts, babysitting (surcharge), and luggage storage - Laundry services, beach umbrellas, and a gift shop - Guest reviews speak highly of the helpful staff Room features All 425 rooms boast comforts such as 24-hour room service and furnished balconies, in addition to perks like laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, coffee/tea makers, and ceiling fans ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) Dining availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Scuba-diving lessons Snorkeling Windsurfing ### Land activities Fitness facilities Miniature golf Soccer Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/324677ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - 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All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 608 reviews CA $365 CA $446 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 278 reviews CA $721 CA $878 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2802513,1449832,892175,889965,2057731) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 swim-up bars - 4 restaurants - 8 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - Couples/private dining ### Things to do - 5 hot tubs - 5 outdoor pools - Arcade/game room - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Full-service spa - Games - Gym - Kayaking - Mini golf - Pilates classes - Playground - Racquetball/squash - Sauna - Segway rentals/tours - Shopping - Steam room - Tennis - Waterslide - Windsurfing - Yoga classes ### Family friendly - 5 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Mini golf - Playground - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 14 buildings - 3 floors - Banquet hall - Built in 2002 - Designated smoking areas (fines apply) - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: USD 2 per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Colonial Grand Palladium Colonial Palladium Grand Colonial Palladium Grand Palladium Colonial Resort All Inclusive Grand Palladium Colonial All Inclusive Kantenah Grand Palladium Colonial Resort Grand Palladium Colonial All Inclusive Grand Palladium Colonial Resort All Inclusive Kantenah Palladium Colonial Resort Palladium Grand Colonial Grand Palladium Colonial Resort Spa All Inclusive Pallaum Colonial Inclusive Ka Grand Palladium Colonial Resort & Spa All Inclusive Kantenah ## Frequently asked questions ### Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool? ### How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive? ### Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive? ### What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive? ### Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive? ### Where is Grand Palladium Colonial Resort & Spa All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Palladium Colonial Resort & Spa All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 471 8 - Good 283 6 - Okay 114 4 - Poor 65 2 - Terrible 67 ## Reviews Verified ### 10/10 Excellent #### Rheanna Mar 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice beach access, great pools, excellent food choices, friendly staff! ![](https://a.travel-assets.com/ugc/hotel-reviews/6d736c66-8901-40a1-8f22-2fc389f4f162-1773204189173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13343254-3928-440e-b272-3e6bd05e16ac-1773204190632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8260c643-1c76-4661-b28d-1de03d111301-1773204189945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b6332bc-0e58-419d-a006-2419a1d40006-1773204191334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rheanna Stayed 5 nights in Feb 2026 Verified ### 8/10 Good #### John Mar 16, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, friendly service ##### John Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### LeeAnna Mar 14, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was incredible. Loved all the restaurant options. Access to all of the lobbies and activities was great. ##### LeeAnna Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Ella Mar 28, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this resort was amazing. Anything you forget to bring, you can either buy or it is provided for you. The staff are extremely friendly and helpful. ##### Ella Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### Michelle Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were friendly and attentive. Enjoyed our stay. ##### Michelle Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### John Feb 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing ester kept our room fully stocked and cleaned. Staff in general was just amazing they made sure you felt like vip all trip. Can’t thank them enough for letting us enjoy our stay at an amazing resort. ##### John Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Lindsey Mar 18, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I’d highly recommend anyone come to this resort. There is truly something for everyone. The property is massive and it has a lot to offer. I would recommend the staff explain in more detail upon arrival of its guests all of the amenities available & how to get there. However, the staff members were always happy to answer our questions. We had an incredible time! ![Infinity pool (TRS property) ](https://a.travel-assets.com/ugc/hotel-reviews/2f5f7b02-5cec-4b04-bf3e-5900e0e4a3d1-1773792465089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![White Sands Pool](https://a.travel-assets.com/ugc/hotel-reviews/1de0ee2d-75de-4d1e-8e10-b30d0be69d35-1773792470688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Colonial pool](https://a.travel-assets.com/ugc/hotel-reviews/6350b0cf-638c-4a98-87cf-ee25ee8f9ded-1773792482362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Colonial pool, swim up bar ](https://a.travel-assets.com/ugc/hotel-reviews/ee46b63b-e962-4574-b3d3-d4d31eb0d46f-1773792487499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lindsey Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Ronald Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice clean renovated room that was comfortable and well stocked ##### Ronald Stayed 8 nights in Jan 2026 Verified ### 10/10 Excellent #### Dustin Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very big resort, and the busses will take you anywhere you want to go. Has 3 different vibes, the family/kids pool, the mostly adult pool, and the only adult pool. The drinks were very good, and the food was also really good. I would highly recommend trying the restaurant Helios as it was our favorite. The Italian restaurant Portofino may have been having an off night, because it was not very good and they didn't let you order appetizers???? Quite strange, but overall still a great experience and would highly recommend!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/654515a7-aeff-4ef8-899a-4d58b416cd14-1772302613175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Really good Pina coladas and funky monkeys ](https://a.travel-assets.com/ugc/hotel-reviews/033d3849-13f2-4a37-925c-6a5bcaef1116-1772302618629.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dee5d734-f0a7-4126-8324-542217b43417-1772302643205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55e6c1a5-de3a-428f-887b-b47f9d5f6a23-1772302652236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dustin Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Julie Mar 24, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was amazing. It was like they had thought of every detail. The whole resort was immaculately clean inside and out. The pools the beaches were gorgeous with tons of seating. There was a sargassum problem this week, however the resort staff were cleaning it continually and the beach was quite usable in places. The resort was so spacious, we walked all the time and always something fun to see, including lots of wildlife. There were shuttles running all the time for people that didn’t want to walk. The food was delicious, with many different places to eat. We especially loved the Japanese Show Cooking, and the cafe. We participated in many activities. Painting with Liz was a highlight. We also loved Bar Tending Lessons and Sushi making! The nightly entertainment was so much fun! The White Party and Tacos and Tequilla were not to be missed! We would go back to this resort in a heartbeat! ![](https://a.travel-assets.com/ugc/hotel-reviews/6ac3a475-0e3c-4d65-9c30-624697f69899-1774377294699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/186df1fe-7197-4ad6-a55b-707740b585a5-1774377295460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1d51c299-f49a-4d55-9b92-77d90c2dc005-1774377296131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/175088c2-d38b-40d4-ac98-5cd1c2acc271-1774377297830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julie Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Cassidy Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend! ##### Cassidy Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### TATYANA Dec 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks ##### TATYANA Stayed 11 nights in Dec 2025 Verified ### 8/10 Good #### Mary Mar 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort property and staff. Rooms were clean and public bathrooms were always very clean and well stocked. Food and restaurant selection very good. Juan and Jesus at the Sumptuori restaurant were excellent, friendly, hard working and funny. The Mexican restaurant is very ethentic dining so if your used to Canadian and Americanized Mexican then this is not the restaurant for you. The sports bar is open 24 hours and offers a great atmosphere and good appy style pub snacks. It’s a hidden gem. Omar our concierge was top notch.He consistently amazed us. We were a group of 8 with four rooms. He knew everyone’s sir names and room numbers without us reminding him. It’s so nice to be able to explore the other resorts while staying at Colonial. Thank you. ##### Mary Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Ralph Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It! ![Grand Palladium Colonial](https://a.travel-assets.com/ugc/hotel-reviews/5cd7e92f-2f39-4633-91a0-119ca8764a65-1768145713896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ralph Stayed 6 nights in Oct 2025 Verified ### 8/10 Good #### Lawrence Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and spacious. ##### Lawrence Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Dolores Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience ![This was a beautiful sunshine ](https://a.travel-assets.com/ugc/hotel-reviews/53e07f94-ff4e-4f09-af94-22666ab12aa5-1764820193303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ready for the season ](https://a.travel-assets.com/ugc/hotel-reviews/4b73c506-3ac0-4408-a584-0041c73e5e0b-1764820195046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dolores Stayed 7 nights in Nov 2025 Verified ### 6/10 Okay #### Mike Mar 5, 2026 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness We've been to this resort multiple times over the past 15 years. The staff and resort grounds are excellent! Staff are so friendly and willing to serve. Unfortunately, the hotel services (rooms) are really showing their age. We had guests that did not have hot water for 2 days, a tv that was replaced after three sevice visits, remotes that did not work, a shower faucet that broke off causing water problems. We personally had a water leak from the ceiling that began in our bathroom. We ultimately had to moved from our room at 23:00\. I'm not sure we'll return again due to the room issues. Sad, you pay a premium for this resort. They need to dedicate a portion of their revenue into room upgrades, or they will continue to lose long term customers. ##### Mike Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Victor Reynaldo Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing. ##### Victor Reynaldo Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Kayla Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay! The resort is very safe, peaceful, and fun. There are many different dining options as well as several buffets. All of the staff were super friendly and treated us well. Our buildings concierges David and Cielo were incredibly helpful during our stay. They were able to answer all of our questions, as well has assisting us with different bookings. There are multiple pools on site and a beach as well. Our room was also very nice and the cleaning crew did an amazing job upkeeping it. There are also many actives and shows to enjoy as well. Thank you so much for making our stay great! ![](https://a.travel-assets.com/ugc/hotel-reviews/8478ef1b-275f-4711-a305-8bdc6290dc64-1765376860791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68c90142-6006-4496-b270-b7577258b8f7-1765376859004.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6219806-cad5-46f2-8a81-caf5517d4bc3-1765376854918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7248bc7-1f28-4f3d-add3-a3dd7e1e29cc-1765376857690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kayla Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Juan Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids ##### Juan Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Aleigha May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing time here! The staff are wonderful and the whole resort is so stunning! ##### Aleigha Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### David Christian Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean. ##### David Christian Stayed 7 nights in Jul 2025 Verified ### 10/10 Excellent #### Enrique Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked that everyone is very attentive ##### Enrique Stayed 7 nights in Sep 2025 Verified ### 6/10 Okay #### Tom Feb 26, 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Had problems with TV working on 3 consecutive days. they finally replaced the TV. Had problems with the screen door on the deck...tough to move without taking it off the tracks. Had problems with our Shower. Shower nob broke off while I was attempting to turn on the shower. They fixed it promptly. Then it was started leaking so they replaced a gasket. Water was turned on and off during our stay a couple times, aside from our problem. And electricity went off and on about a 1/2 dozen times during our stay. The couple we went with had to change rooms on day 6 because water was leaking through their ceiling into the bathroom. Entire staff was remarkably prompt and friendly, always accommodating and I'd give their service an absolutely outstanding. But they're failing their guests with a poor product now. Been their about 9 years earlier and had none of these room issues. ##### Tom Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Terrence Joseph Oct 31, 2025 Liked: Cleanliness, property conditions & facilities The pool was clean and neat. But it was toooooo deep all over. The children's section was very nice which was where we spent our time. The breakfast could have had more variety and they didn't make the omelets very well. They needed more variety. ##### Terrence Joseph Stayed 10 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - [Palmar Beach Resort and Spa Riviera Maya All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Azul-Beach-Resort-Riviera-Cancun.h1957350.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - 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