Hotels in Laughlin Ranch, Bullhead City

"Great"

"Room was not cleaned and asked for room to be cleaned next day and service was never done. The night stands were dusty and floor was dirty. Shower did not drain completely"

"Yes everyone is very nice "

"Staff is great and clean rooms"

"Front desk while checking others in explained the rooms Expedia offered were not available. It would be 20 more on top of a 25 dollar resort fee to check in with the others. Laughlin is a dying town the same owner closed the hotel next door for having no occupancy. To lie to us after coming for 20 years is appalling of management to have trained the lady to say this to us at the Edgewater desk. We stayed at another property for once and feel like we've lost our trust with the employees at the Edgewater. We sent a message to the hotel trough Expedia and they seem to refuse to acknowledge the situation or offer any refund or resolution They charge more to check in than promised by third party sites like Expedia. Given at the same moment they were checking in some kind elderly folks no hassle. "

"Everything was amazing!"

"Did have breakfast but the room was nice clean and was a good stay would highly recommend "

"Do not stay here. They charged my credit card $118 fraudulently even though I paid for my stay through Expedia. Then when I called about the charge they said they lied and said they didn’t charge my card and that they didn’t have the card details so they couldn’t have, even though I gave them my card for the deposit. I had to call them 7 times and they kept lying. Eventually after threatening to report them to the police they admitted they charged the card and said they would refund it. Untrustworthy and fraudulent. Stay somewhere else. I wasted over an hour with Chase fraud prevention and this hotel trying to fix this. Now I have to wait 5 days to get the money back in my bank account. Unethical and hard to deal with. "

"Old, smoky, small rooms. "