Bar-salon dans le hall

Sonesta Select Scottsdale at Mayo Clinic Campus – Avis

3 out of 5
Sonesta Select Scottsdale at Mayo Clinic Campus
13444 E Shea Blvd, Scottsdale, AZ

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 503 avis sur 1005." "
Note de 8 – Bien, d’après 246 avis sur 1005." "
Note de 6 – Acceptable, d’après 128 avis sur 1005." "
Note de 4 – Médiocre, d’après 78 avis sur 1005." "
Note de 2 – Terrible, d’après 50 avis sur 1005." "

8,6/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Sabrina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and safe property, we really enjoyed our stay!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Granratana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff is great.Shelly was outstanding with cooperation and allowed discount on my room rate.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Summer

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was last here in October when renovations were in process. Being back post-reservations, the property looks Wonderful :) The staff is kind and the restaurant area is open in the morning for breakfast. The colors, carpeting and furniture are warm and inviting. Lounging by the pool and jacuzzi during the day and night were awesome, and I love the Mountain Views from My room. I got to use the gym- that is equipped with treadmills, bicycles, weights, and mats. The coin-operated Laundry area was under repair but they advised they had a “send out laundry” service while it was under repair. Restaurants, shops and more lovely views are within a short drive. And there are nice trails to walk or take runs. I will continue to visit and support this Hotel :)
Customer Service a répondu le 22 mai 2024
Summer,Thank you for returning to Sonesta Select Scottsdale at Mayo Clinic Campus and for sharing your delightful experience. It's wonderful to know you enjoyed the property’s refreshed look, the warm atmosphere, and the beautiful mountain views. Our team is glad you had a great time enjoying the amenities, and it’s great to hear you found alternative laundry options useful. We look forward to your continued visits and support.

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 22 mai 2024
Nancy, thank you for your rating! The entire team at Sonesta Select Scottsdale at Mayo Clinic Campus is thrilled to know you enjoyed your stay. We hope to welcome you back soon!

10/10 – Excellent

Brittnee

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was excellent for the price and location. Would stay again
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 21 mai 2024
Brittnee, thank you for your kind feedback! The team at Sonesta Select Scottsdale at Mayo Clinic Campus is delighted you found everything excellent. We're looking forward to welcoming you back.

10/10 – Excellent

Plinio José

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 20 mai 2024
Thanks for the amazing rating, Plinio!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Sonesta Select Scottsdale at Mayo Clinic Campus!

10/10 – Excellent

Granratana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I just checked in. Let you know more after check out.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 20 mai 2024
Thank you for the fantastic rating, Granratana!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta Select Scottsdale at Mayo Clinic Campus! We can't wait to see you again soon.

10/10 – Excellent

Alana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and quiet
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 20 mai 2024
Alana, thank you for your wonderful review! The team at Sonesta Select Scottsdale at Mayo Clinic Campus is pleased you found your stay clean and quiet. We hope to welcome you back soon!

10/10 – Excellent

Ohkura

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
a new and clean hotel
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 20 mai 2024
Thank you for the wonderful rating, Ohkura!It's fantastic you enjoyed your time at Sonesta Select Scottsdale at Mayo Clinic Campus so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 – Excellent

Milton

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet. Easy to get to. Great parking. Clean. Friendly staff.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 20 mai 2024
Milton, thank you for the fantastic feedback! The team at Sonesta Select Scottsdale at Mayo Clinic Campus is thrilled you enjoyed the ease of access, parking, cleanliness, and the friendliness of our colleagues. We're looking forward to welcoming you back!

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 19 mai 2024
Thanks for the outstanding rating, Lori!We're delighted your time at Sonesta Select Scottsdale at Mayo Clinic Campus was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Excellent

Javier

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 17 mai 2024
Javier, thank you for rating your stay at the Sonesta Select Scottsdale at Mayo Clinic Campus. The team is thrilled to hear you had a great experience. We're looking forward to welcoming you back soon!

10/10 – Excellent

Manuel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Der Check In war einfach und schnell, die Dame an der Rezeption war sehr nett und freundlich trotz späten Check In ! Das Zimmer war sehr sehr ordentlich und geräumig. Wir hatten eine tolle Nacht in diesem Hotel ! Kühlschrank und großer TV waren vorhanden! Wir haben in USA schon sehr schlechte Zimmer gehabt jeder Check In ist für uns hier ein Abenteuer! Aber hier kann man durchatmen! Danke an das Hotel !
Séjour de 2 nuits en mai 2024
Customer Service a répondu le 10 mai 2024
Manuel, es freut uns zu hören, dass Sie sich im Sonesta Select Scottsdale at Mayo Clinic Campus wohlgefühlt haben. Wir freuen uns, dass der Empfang freundlich und Ihr Zimmer komfortabel war. Wir freuen uns sehr über Ihr Lob für unsere Annehmlichkeiten und die allgemeine Zimmerqualität. Wir hoffen, Ihnen auch in Zukunft einen weiteren angenehmen Aufenthalt bieten zu können. Vielen Dank, dass Sie uns an Ihrem Abenteuer teilhaben lassen!

10/10 – Excellent

Newell Leland

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Will stay here again
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 9 mai 2024
Newell Leland, it's fantastic to hear that your stay at the Sonesta Select Scottsdale at Mayo Clinic Campus was enjoyable. It's always our goal to make our guests want to return. We appreciate your feedback and look forward to hosting you again in the future.

10/10 – Excellent

Ciaira

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Nice stay very clean and quite not to busy
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 8 mai 2024
Ciaira, thank you for your glowing comments. We at Sonesta Select Scottsdale at Mayo Clinic Campus are thrilled to know that you enjoyed your stay and appreciated our efforts towards maintaining a clean and serene environment. We value your feedback and look forward to serving you again in the future.

8/10 – Bien

Ace & Christena

Voyage de couple
Good
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 7 mai 2024
Ace & Christena, thank you for choosing Sonesta Select Scottsdale at Mayo Clinic Campus as your lodging destination. Your brief yet encouraging review is appreciated. We hope to serve you again.

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 8 mai 2024
Richard, it's wonderful to hear you enjoyed a top-notch experience at Sonesta Select Scottsdale at Mayo Clinic Campus. Nothing makes us happier than providing the best for our guests. We can't wait to have you back with us soon.

10/10 – Excellent

Gabriela

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 1 mai 2024
Gabriela, it's wonderful to hear that you've had a top-notch experience at Sonesta Select Scottsdale at Mayo Clinic Campus. We appreciate your brief but impactful feedback. Looking forward to welcoming you again in the future!

6/10 – Acceptable

Lori

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Facilities are quiet and clean. Very relaxing. The only issue I have is that the option for Coffee or breakfast is not offered until 7:00am. A complmentary continential breakfast or at least coffee would be a great addition.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 30 avr. 2024
Lori, it's great to know you appreciated the tranquillity and cleanliness of the premises. We understand your concerns regarding the availability of early morning refreshments. We have noted your suggestion for an earlier availability of coffee or breakfast options and will surely look into possibilities for improvements. Thank you for your feedback and we look forward to providing an even better experience on your next visit.

10/10 – Excellent

Dwayne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 3 nuits en mars 2024
Customer Service a répondu le 30 avr. 2024
Thank you for this excellent rating, Dwayne!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Select Scottsdale at Mayo Clinic Campus! We'd love to host you again someday for yet another unforgettable visit.

10/10 – Excellent

Tressie

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean!
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 30 avr. 2024
Tressie, we're thrilled to hear that you appreciated the cleanliness of Sonesta Select Scottsdale at Mayo Clinic Campus. Maintaining a spotless environment is one of our highest priorities. We highly appreciate your feedback and look forward to welcoming you back.

8/10 – Bien

Frank

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a good experience. The property was undergoing an update while we were there, so not entirely fair to rate. Staff was friendly and helpful.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 30 avr. 2024
Frank, thank you for taking the time to share your views. At Sonesta Select Scottsdale at Mayo Clinic Campus, we're thrilled that you were able to appreciate our team member's assistance during our update process. We strive to deliver a superior experience, even in the midst of improvements. We look forward to having you back once our updates are complete.

8/10 – Bien

Ronnie

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
1. We were not given the the room that we expected on the balcony level . 2. Only had 1 bath towel and a pool towel for shower 3. Discovered big large bug under ottoman.
Séjour de 7 nuits en avril 2024
Customer Service a répondu le 28 avr. 2024
Ronnie, it's great to learn that you stayed with us at Sonesta Select Scottsdale at Mayo Clinic Campus. We are sorry to understand there were a few aspects of your stay that did not meet your expectations, such as difficulties with your room's location and insufficient towels. We regret the discomfort caused because of the unexpected visitor in your room. All your comments have been well noted and shared with the relevant teams to assess and improve our services. We certainly hope to host you again in the future and offer you an experience that truly reflects our standards.

10/10 – Excellent

Debra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 25 avr. 2024
Debra, thank you for your feedback! We're delighted to hear that you appreciated the location of Sonesta Select Scottsdale at Mayo Clinic Campus. We hope to have another opportunity to host you when your travels bring you back to Scottsdale.

10/10 – Excellent

John

Séjour de 1 nuit en avril 2024
Customer Service a répondu le 12 mai 2024
Thank you for the fantastic rating, John!It's outstanding you had such a wonderful experience at Sonesta Select Scottsdale at Mayo Clinic Campus. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 – Bien

Rod

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 22 avr. 2024
Thank you for the 4-star rating, Rod!It's great your time at Sonesta Select Scottsdale at Mayo Clinic Campus was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 – Excellent

William

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and quiet
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 17 avr. 2024
William, thank you for your feedback. We are thrilled to know that you appreciated the cleanliness and tranquility at Sonesta Select Scottsdale at Mayo Clinic Campus. We strive to foster a relaxing environment for our guests, and your comments affirm that we are doing just that. We look forward to welcoming you back.

4/10 – Médiocre

Janise, Big Bear Lake

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Propreté, service et personnel
What we liked: Easy parking, low priced room, nice view from the balcony, mini fridge and microwave. What we didn't like: The sheets and floor were dirty, the floor, there was no coffee or cups in the room so I had to ask the maid in the hallway for some, the tissues ran out and when I went out of the room and asked the maid again in the hall for a replacement. She asked if I'd gone down to the front desk to ask for more even though she saw that I'd just come out of my room. The pump on the hair conditioner in the shower didn't work. There were more minuses than plusses for us, sure we'll go back in the future.
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 16 avr. 2024
Janise, it's concerning to hear about your experience with cleanliness and room amenities during your stay. It is our priority to provide a tidy, comfortable, and well-appointed space, so we regret that this was not reflected in your stay. Your feedback about these issues has been noted and will be communicated with our team members for improvement. Even though you've had some hiccups this time, it's uplifting to know you would consider a return visit and we hope to positively impress upon your next stay.

8/10 – Bien

lawrence, Sacramento

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is very close to the Scottsdale Mayo clinic that is awesome ! The property is currently going through a renovations, so at least the Owners are taking care of this property.
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 15 avr. 2024
Lawrence, we're thrilled to know that the proximity of Sonesta Select Scottsdale at Mayo Clinic Campus to the clinic was beneficial for you. Thank you for recognizing the commitment to improve our facility. Rest assured, we're eager to provide an even better experience once the updates are complete. We hope you'll return to enjoy them.

10/10 – Excellent

Andrew

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Great stay!
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 11 avr. 2024
Andrew, it's wonderful to hear you had such a fantastic experience at Sonesta Select Scottsdale at Mayo Clinic Campus! We're excited to welcome you back for another great stay in the future!

10/10 – Excellent

Rocco

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quick stop nice and clean
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 9 avr. 2024
Rocco, thank you for sharing your review. We're thrilled to know you enjoyed your quick stay at Sonesta Select Scottsdale at Mayo Clinic Campus and appreciated our pristine cleanliness. We hope to have the pleasure of welcoming you back soon for another enjoyable experience.

8/10 – Bien

Jaime

Séjour de 4 nuits en mars 2024
Customer Service a répondu le 26 avr. 2024
Jaime, thank you for your 4-star review of Sonesta Select Scottsdale at Mayo Clinic Campus. We are elated for the positive evaluation and look forward to welcoming you back on your next trip.

10/10 – Excellent

Marc

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was so welcoming, friendly and proud of their newly renovated property. Everyone we spoke with from the front desk, coffee bar, and housekeeping was consistently happy, proud, and more than happy to help. This is a well-managed property, very clean, a very pleasant experience.
Séjour de 2 nuits en mars 2024
Customer Service a répondu le 3 avr. 2024
Marc, it's terrific to hear your positive feedback on your stay at the Sonesta Select Scottsdale at Mayo Clinic Campus. We're thrilled to learn that our team members were welcoming, friendly, and took pride in our renovated property. It's always our aim to provide a clean environment with exceptional service. Your remarks on the dedication of our front desk, coffee bar, and housekeeping colleagues are truly appreciated! We can't wait to welcome you back for another pleasant experience.

8/10 – Bien

Lori

Points forts : Propreté, état et installations de l’hébergement
It was a very nice and quiet area. The lack of coffee after 9:00 am and staff not able to make exceptions to use the coffee bar were my only negatives.
Séjour de 8 nuits en mars 2024
Customer Service a répondu le 1 avr. 2024
Lori, thank you for choosing the Sonesta Select Scottsdale at Mayo Clinic Campus and for taking the time to leave a review. We're delighted to hear that you appreciated our serene environment. However, we regret to hear your concerns about the availability of coffee post morning hours. We continuously strive to accommodate our guests' needs, and your feedback is valuable to us. We hope you'll consider us again in the future, and we'll do our best to meet and exceed your expectations.

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful property.
Séjour de 2 nuits en mars 2024
Customer Service a répondu le 30 mars 2024
Richard, it's wonderful to hear that you appreciated the aesthetic appeal of Sonesta Select Scottsdale at Mayo Clinic Campus. We're thrilled that our property left a positive impression on you. We appreciate your kind words and look forward to your next visit.

4/10 – Médiocre

Louis

Voyage de couple
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Disappointed!!! I’ve stayed at this property previously and always found it a good value and well taken care of. Most recently, stayed in room 180. Lock set malfunctioned leaving us locked in our room. In over 40 years of travel around the world this has never happened. Thanks to the housekeeping staff. Also, hot shower was lukewarm at best. Will need to seek other options when visiting next time
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 26 mars 2024
Louis, it's regrettable your stay didn't meet your previous experiences with us. We're sorry to hear about the troubles you encountered with the room lock and the shower temperature. These issues are certainly not indicative of the high standards we aim to provide. We're grateful to our team members who were able to assist. We hope you'll reconsider and give us another chance to provide the exceptional stay you know we can deliver during your future visits.

10/10 – Excellent

Karen

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Close to Mayo Clinic
Séjour de 2 nuits en mars 2024
Customer Service a répondu le 26 mars 2024
Karen, it's wonderful to hear you appreciated the strategic location of Sonesta Select Scottsdale near the Mayo Clinic Campus. Our position is indeed convenient for many of our guests. We're glad to know this aspect enhanced your stay. Thank you for your positive feedback and we eagerly look forward to welcoming you back in the future.

8/10 – Bien

Michael

Séjour de 2 nuits en mars 2024
Customer Service a répondu le 14 avr. 2024
Michael, thank you for staying at Sonesta Select Scottsdale at Mayo Clinic Campus and for taking the time to rate your experience. We're glad to hear that you had a satisfying stay, and we look forward to hosting you again in the future.

10/10 – Excellent

darren

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
Customer Service a répondu le 25 mars 2024
Darren, it's wonderful to hear that you had a great experience at Sonesta Select Scottsdale at Mayo Clinic Campus! Thank you for taking the time to rate us. We truly appreciate your feedback and look forward to welcoming you back in the future. Safe travels!

6/10 – Acceptable

Gina

Points forts : Propreté
Séjour de 4 nuits en mars 2024
Customer Service a répondu le 23 mars 2024
Gina, it seems that your stay with us did not fully meet your expectations. We would appreciate any specific feedback you might have so that we may better understand your experience and make the necessary improvements. We hope for the opportunity to serve you better in the future.

8/10 – Bien

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet, clean facility. Tad pricey nationally it seems but commensurate with outrageous local prices.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 19 mars 2024
Michael, we're thrilled to hear you appreciated the tranquility and cleanliness at Sonesta Select Scottsdale at Mayo Clinic Campus. Your feedback on the price is valuable and we continually strive to provide the best value in terms of location, amenities, and service. We hope to welcome you back for another pleasant stay!

8/10 – Bien

Linda

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I would love to give this 5 stars. However, the cafe/bar is only open in the morning from 7-9 a.m. some evening hours would give 5 stars.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 16 mars 2024
Linda, it's wonderful to hear that you enjoyed your stay at Sonesta Select Scottsdale at Mayo Clinic Campus. We acknowledge your feedback regarding the operational hours of our café/bar. It's feedback like yours that helps us continuously improve and enhance our guest experiences. Looking forward to serving you again in the near future.

10/10 – Excellent

eugene

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is undergoing renovation but it shows great potential as a destination property for patients of the Scottsdale Mayo Clinic campus. The campus provides free shuttle service to the Phoenix campus which is worth gold! Thank you for your service.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 13 mars 2024
Eugene, we're delighted to hear that you appreciate the potential of Sonesta Select Scottsdale at Mayo Clinic Campus amidst our ongoing improvements. Your recognition of the handy shuttle service is much appreciated. Our aim is to be a comfortable and convenient location for guests visiting the Mayo Clinic. Your gratitude is truly valued, and we're excited to serve you even better in the future.

2/10 – Terrible

Sonja

Points faibles : État et installations de l’hébergement
Construction going on & the a/c unit was so loud we couldn’t sleep.
Séjour de 2 nuits en mars 2024
Customer Service a répondu le 14 mars 2024
Sonja, thank you for sharing your experiences. It seems like the ongoing improvements and the noise from the air conditioning disturbed your rest. Your constructive feedback will be taken into consideration, as it is insightful for our ongoing efforts to enhance guest comfort. Your next stay with us should meet your expectations and provide peaceful rest.

8/10 – Bien

john

Voyage de couple
Points forts : Commodités
It was convenient for our Mayo Clinic appointments.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 12 mars 2024
John, we're thrilled to hear that Sonesta Select Scottsdale at Mayo Clinic Campus was able to offer an ideal location for your appointments at Mayo Clinic. We aim to make every stay convenient and stress-free. We appreciate your feedback and hope to serve you again soon.

6/10 – Acceptable

Curt

Voyage d’affaires
Nothing special and it was under construction.
Séjour de 1 nuit en février 2024
Customer Service a répondu le 9 mars 2024
Curt, we appreciate your feedback. It sounds like your stay didn't quite live up to expectations due to the ongoing renovations. While these updates are meant to enhance guest experience in the future, we apologize for any inconvenience caused during your visit. We hope to have the opportunity to host you again once our transformations are complete to provide the experience we aim for.

4/10 – Médiocre

Covey

Voyage d’affaires
The property was heavily under construction….at least those were the noises I thought was hearing early in the morning. Much of the rooms and hallways were a work in progress.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 6 mars 2024
Covey, your recent review makes it evident that your stay was less than ideal due to the noises and ongoing updates happening on our premises. We can assure you that progress works are aimed at enhancing guest experience. However, we acknowledge it shouldn't overshadow your comfort and relaxation. We hope to show you a serene and fully updated environment on your next visit.

10/10 – Excellent

Hailee

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stay at this location all the time and it’s our favorite!
Séjour de 1 nuit en février 2024
Customer Service a répondu le 29 févr. 2024
Hailee, we're thrilled to hear that the Sonesta Select Scottsdale at Mayo Clinic Campus continues to be your preferred choice! It's truly our honor to be your 'favorite'. Thank you for sharing your experience with us, we can't wait to welcome you back on your next visit.

8/10 – Bien

Teletec

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Customer Service a répondu le 28 févr. 2024
Thank you for the lovely rating, Teletec!We are delighted to see that you had a wonderful time at Sonesta Select Scottsdale at Mayo Clinic Campus. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Although the staff were absolutely wonderful and very welcoming, this was WAY overpriced, especially given the extent of the renovations going on (no restaurant, for one thing). Even once those are done this will never be a $300/night hotel. The only reason they can charge that is because it’s right next to the Mayo Clinic. It’s not worth the money.
Séjour de 1 nuit en février 2024
Customer Service a répondu le 27 févr. 2024
Thank you for sharing your thoughts. We appreciate the compliments towards our team members but we understand your sentiment on the value proposition. Hotel rates do vary depending on the time and occasion, and our location offers unique accessibility. We're constantly looking to improve our facility through renovations to provide a more comfortable and enjoyable stay. Spare us another opportunity, we hope we can better match your expectations in the future.