Title: Casa de Shalom - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa de Shalom Peaceful bay-side retreat with garden oasis where guests can relax. Wedding services and tour assistance make event planning effortless and stress-free. ## Photo gallery for Casa de Shalom ![Front of property - Casa de Shalom (Ocho Rios)](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/fc018bdd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Casa de Shalom (Ocho Rios)](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/40b1fc52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Casa de Shalom (Ocho Rios)](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/de19bf41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa de Shalom (Ocho Rios)](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/2686f846.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Casa de Shalom (Ocho Rios)](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/cae381d8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa de Shalom sits by the bay offering tranquility with its gardens and sunny terrace. Travelers appreciate the warm atmosphere, practical amenities like WiFi and luggage storage, plus dry cleaning services. The attentive staff excels at helping with weddings and events. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Business services - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7785847&PinnedHotelID=7785847&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 3 of 3 rooms ### View all photos for Room ![Room](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/fa5553b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Yard Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge Smart TV Memory foam bed - 452 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Shared Dormitory, Refrigerator, Garden View ![Family Shared Dormitory, Refrigerator, Garden View](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/9411dbe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Shared Dormitory, Refrigerator, Garden View ### Highlights Yard Balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Refrigerator Smart TV - 517 sq ft - Sleeps 4 - 4 Twin Beds OR 2 Twin Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/8000000/7790000/7785900/7785847/c2639dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Yard Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge Smart TV Memory foam bed - 452 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOcho-Rios-Hotels-Casa-De-Shalom.h7785847.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOcho-Rios-Hotels-Casa-De-Shalom.h7785847.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.41166%2C-77.07817&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fa9xlIlEhu_ac9K-bTgdbyoxkpI=) Brownie Street, Content Gardens, Ocho Rios, Saint Ann #### What's nearby - Coconut Grove Shopping Village \- 7 min walk \- 0.7 km - White River Reggae Park \- 11 min walk \- 1.0 km - Pleasure Cove Beach \- 18 min walk \- 1.6 km - Prospect Plantation \- 2 min drive \- 1.9 km - Shaw Park Gardens \- 4 min drive \- 2.6 km #### Getting around - Ocho Rios (OCJ-Ian Fleming Intl.) - 14 min drive #### Restaurants - ‪Mother\`s - ‬4 min drive - ‪Miss T's Kitchen - ‬4 min drive - ‪Sybs Restaurant - ‬19 min walk - ‪Birdshack Fried Chicken - ‬18 min walk - ‪The Rabbit Hole - ‬19 min walk ## About this property ### Casa de Shalom Hotel near Dunn's River Falls You can look forward to an airport shuttle, a terrace, and a garden at Casa de Shalom. In addition to dry cleaning/laundry services and a conference center, guests can connect to free in-room WiFi. You'll also find perks like: - Limo/town car service, a front-desk safe, and a TV in the lobby - Coffee/tea in the lobby, tour/ticket assistance, and 1 meeting room - Wedding services, smoke-free premises, and luggage storage Room features All guestrooms are individually furnished, and have comforts such as air conditioning, as well as perks like free WiFi and free bottled water. Other amenities include: - Childcare services and cribs/infant beds - Memory foam beds and rollaway/extra beds (surcharge) - Deep soaking tubs and free toiletries - 32-inch Smart TVs with cable channels - Private yards, mini fridges, and ceiling fans ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/2000000/1560000/1559400/1559332/f7fa6172.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Ripple Beach Lodge Ocho Rios - Pool - Restaurant - Air conditioning - 24/7 front desk 5.8 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=1559332&PinnedHotelID=1559332&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/1000000/590000/580200/580153/9cd1d9bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Breezes Resort & Spa Rio Bueno Rio Bueno - All-inclusive 7.8 Good 52 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=580153&PinnedHotelID=580153&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/120000/115500/115451/c3cbd3dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Hotel Ocho Rios - 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Pool - Parking included - Free WiFi - Restaurant 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=11562480&PinnedHotelID=11562480&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12750000/12742400/12742392/79e28a6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandals Royal Plantation - Adults Only Ocho Rios - Parking included - Free WiFi - Restaurant - Gym [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=12742392&PinnedHotelID=12742392&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/101000000/100700000/100694300/100694300/1c859094.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandcastles Ocho Rios Ocho Rios - Pool - Kitchen - Washer - Parking included 3.4 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=100694300&PinnedHotelID=100694300&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18650000/18649200/18649154/ae5b15fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turtle Towers Apartments Ocho Rios - Pool - Kitchen - Parking included - Free WiFi 3.8 17 reviews CA $388 CA $538 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=18649154&PinnedHotelID=18649154&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/108000000/107450000/107441100/107441087/4dfc0029.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy hotel in enjoyable Kingston with AC, WiFi Kingston - Air conditioning 6.0 4 reviews CA $110 CA $179 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=107441087&PinnedHotelID=107441087&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Shopping center shuttle (surcharge) - Limo/town car service ### Food and drink - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Crib (surcharge) - In-room babysitting (surcharge) - Laundry facilities - Mini-fridge - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Conference center (2,500 square feet of space) - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) - Memory foam mattress - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer (on request) - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service - Mini-fridge ### More - Air conditioning - Ceiling fan - Connecting rooms available - Individual decor - Individual furnishings - Iron/ironing board ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 50 percent of room rate ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 50.0 per night Cribs (infant beds) are available for USD 40.0 per night ### Property payment types ## Important information ### Optional extras - Late check-out fee: 50 percent of room rate (subject to availability) - Crib (infant bed) fee: USD 40.0 per night - Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Casa de Shalom Casa de Shalom Hotel Casa de Shalom Hotel Ocho Rios Casa de Shalom Ocho Rios Casa De Shalom Jamaica/Ocho Rios Casa Shalom Hotel Ocho Rios Casa Shalom Hotel Casa Shalom Ocho Rios Casa de Shalom Hotel Casa de Shalom Ocho Rios Casa de Shalom Hotel Ocho Rios ## Frequently asked questions ### Is Casa de Shalom pet-friendly? ### What time is check-in at Casa de Shalom? ### What time is check-out at Casa de Shalom? ### Does Casa de Shalom provide a shuttle to the airport? ### Where is Casa de Shalom located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa de Shalom Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 6.8 Location ### 8.6 Staff & service ### 4.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 35 8 - Good 29 6 - Okay 9 4 - Poor 0 2 - Terrible 8 ## Reviews ### 2/10 Terrible #### Shekera Aug 9, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scam scam I booked this place, when i got there the security was very rude and said everyone hlleft for the day and they weren't expecting anyone. So therefore i was unable to spend the night. I contacted hotels.com and got disconnected and they never reached backed to me. So basically i got scammed. I meet another guest there said the booked using this site and they never got a room either. ##### Shekera Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 27, 2021 I can't rate this property or my stay because unfortunately i did not stay at the facility. They had no reservation for me, although i made reservations through Expedia. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 2/10 Terrible #### Verified traveller May 21, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place is closed and never spent a day in the hotel. I want a refund since I had to go find a resort than stay over in Ocho Rio. ##### Verified traveller Stayed 5 nights in May 2021 ### 6/10 Okay #### Kathy, Hazlehurst, MS Jan 15, 2020 Liked: Staff & service Disliked: Amenities We didn't realize the property was located in a less than desirable location. We walked outside and the desk clerk/manager came out and told us it wasn't safe to leave the property. She actually pointed out landmarks not to walk past; basically right outside the gate. There wasn't an elevator to access the 2nd floor. (My husband uses a cane.) We only had hot water for about 2 of the 7 days there. We even lost TV service for about a day & half and the internet was spotty at best. However, the rooms were clean and spacious, although we did have to use our bug/insect repellant to kills ants around the sink area. The property only provides breakfast so you have to go elsewhere for all other meals. Each trip into town was $25 USD using the hotel recommended driver. We were seeking a less "touristy" area, but still wanted certain things like hot water, safe and bug free area. We would not recommend or stay here again. ##### Kathy Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### Christophe Jan 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon séjour Maison très agréable ,chambre spacieuse et confortable Le personnel est présent et toujours prêt à vous renseigner Quartier calme un peu excentré de la ville ![](https://a.travel-assets.com/ugc/hotel-reviews/7452C13118F41E53B84240F6D95E9BB2A0DE4C931579088871877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80476CD1C0FE2C50BCF868BAB27EC83397ED336F1579088871954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9491E529B9D544ABACC2C717F5D37E87FF72CB251579088871558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2FD7B513DE99C7A628099F48B94093925659E6331579088872493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christophe Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveller Dec 30, 2019 Disliked: Cleanliness, amenities, property conditions & facilities There was no hot water and there were bugs in the room. There was a lot of noise from their security system; and it was very loud so it disturbed our sleep. The breakfast was very bad, we got cold scrambled eggs. Also, the property is not situated at a convenient location, nothing nearby. We will not stay here again and will not recommend to others. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 2/10 Terrible #### Sandipan Dec 22, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Worst Hotel Experience of Jamaica DO NOT STAY IN THIS HOTEL. Greeted by an eerie silence, with below average staff. Very slow and inefficient. Imagine, walking in after a 3 hour drive along the potholed ridden A4 and finding NO WIFI and NO HOT WATER. Had to suffice with a cold shower. Reported the 2 issues to 2 separate hotel staff people. The kicker was lack of empathy or accountability from the hotel manager, Andre Davis. Blamed the internet service provider for lack of WiFi. I believe he has never taken a course in customer service - customers have a contract with the hotel, not the service provider. He committed to calling me back about credit for at least the lack of hot water facilities because I was only staying for a night and checked out. NO CALL or MESSAGE until the time of me writing this review. I will be disputing the charges because if I just wanted a bed to sleep in, I would have stayed in a cheaper hostel. NO SENSE OF CUSTOMER SERVICE!! The breakfast wasn't ready until 8:45 am in spite of taking our order the previous night. The only silver lining was the easy access to A3 to get to Blue Hole and Dunn's River Falls & Park, firm bed and decent breakfast. ##### Sandipan Stayed 1 night in Dec 2019 ### 8/10 Good #### Trinithat, Toronto Oct 21, 2019 Liked: Staff & service, property conditions & facilities Disliked: Amenities The room was a good size and very clean but very little hot water. ##### Trinithat Stayed 2 nights in Oct 2019 ### 8/10 Good #### Dor Jul 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities I like the courteous and friendly staff food was great Guest house was clean. I wish they had a pool and was located on the beach ##### Dor Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller Apr 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is nice and very close to Dunn river falls and blue hole and many other beautiful attractions. A young lady at the front desk named Alicia was extremely pleasant and welcomed us with warm arms and was very helpful and polite. The Jamaican breakfast is delicious and the young lady that served us was also very friendly and kind. I would recommend anyone to stay there. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Gary, Atlanta Ga. Apr 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is satisfactory. The staff are very friendly. These incldes the cook, the f4ont desk personnel and and supervisor Ms. Suzette Hinds. ##### Gary Stayed 1 night in Apr 2019 ### 8/10 Good #### Jeremy Apr 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great breakfast, clean, no hot water though! For the price and location, this was a nice hotel! For security, there's a gate that closes at 10 PM with a guard present. Oddly they give you a wristband to wear to show the guard to be able to get in after hours.They had our booking made through Hotels.com, there was no issue with check-in, and every staff member we met was super nice! There is breakfast included which is freshly prepared for you starting at 8:30 AM, either continental or Jamaican style. The continental breakfast is more western style, with an omelette, sausage, bacon, plantains, and pancakes or toast. The Jamaican breakfast consists of greens with salted fish, local bananas (not very sweet), a "dumpling" (sort of a dense dough ball), some yucca, and some plantains. We're glad we tried the Jamaican breakfast to get some local flavor, but we didn't end up liking the taste very much and opted for the continental on the second day. The room that we got (room 101) was spacious and clean with tile floors throughout. The AC worked very well, but our chief complaint is that, like other reviews stated, there is simply not enough hot water. Even though we asked for the hot water to be turned on, we found we got about 1 minute of hot water, followed by only cold. So if hot showers are something you can't live without, this may be a place to avoid. The pillows provided were a bit uncomfortable, as they are decorative style, so kind of rough (and of questionable cleanliness). ##### Jeremy Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Feb 17, 2019 Liked: Staff & service, amenities, property conditions & facilities Casa de Shalom is a wonderful place to spend your vacation or holiday I would recommend anyone to go and visit this place in Ocho Rios 5mins away from the town additional breakfast is delicious every day I have a different meal and room is nice with condition on television with cable,Wi-Fi, and free parking Not to Mention the staffs they are amazing. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller Feb 10, 2019 Disliked: Property conditions & facilities Pros: • Great free breakfast, all you can eat. Its Jamaican cuisine which I was unfamiliar with but I was very much pleased with it • Nice, helpful, friendly staff • Relatively clean rooms and shared areas • My room was pretty massive in size for the price, came with a small kitchen Cons: • My first two nights I experienced cold or just barely warm water for showers. It appears that the water may be hotter during earlier periods of the day. Nonetheless, a guest should never have to experience cold showers, it’s really annoying. • The staff either decided to not clean my room or forgot to clean it for two days • No alarm clock in the room • No hand held mirror or pull out mirror • Room had an ironing board but I did not see an Iron • The curb appeal of the hotel isn’t that great, potholes and things on the way leading up to it. Hotel looks likes its surrounded by a series of alley ways vs. actual streets • The guest Wi-Fi is an absolute joke, it barely worked. To get the real Wi-Fi I had to ask to use the Wi-Fi that the staff uses. Pretty annoying. • The water pressure in the shower was not great at all • Electrical issues: experienced slow charging of electronics, some of my small hair appliances did not work. It’s possible that the outlets are outdated or doesn’t have enough volts or something. • They also double charged me, once when I booked via my online travel agent and the other when I arrived at the hotel. They took forever to refund the money (like 4 weeks). ##### Verified traveller Stayed 5 nights in Dec 2018 ### 8/10 Good #### Verified traveller Jan 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities It a simple reasonable place to stay. It’s close by Dunn’s waterfall. ##### Verified traveller Stayed 1 night in Oct 2018 ### 8/10 Good #### Jared Dec 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities The staff were phenomenal, the building old but clean, the neighborhood sketchy but they had security. The home-cooked breakfast was huge, nourishing, and well-prepared. ##### Jared Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller Nov 23, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall cleanliness and staff. Some Premium cable TV channels such as HBO, and MAX should be included in the costs. ##### Verified traveller Stayed 1 night in Nov 2018 ### 6/10 Okay #### Claudio, Miami Beach, FL. Aug 18, 2018 Liked: Cleanliness, staff & service i LIKED IN THERE SO MUCH, IT IS SO TRANQUIL , AND CLEAN, TOO. The staff is correct. But, the Info about activities and around the neighborhood is almost Zero. and the schedule for the from desk is very short to talk with them. ##### Claudio Stayed 7 nights in Aug 2018 ### 2/10 Terrible #### Cynthia, Texas Jul 27, 2018 Disliked: Property conditions & facilities, room comfort Didn’t like the location and no hot water in the room The hotel is old with a musty scent .. the hotel staff was very friendly and they tried to make me ane family comfortable... nothing for my grandchildren to do .. no swimming pool !’ The moment I arrived I was very disappointed the owner refused to refund my money so I end up leaving she went to another hotel ..If u are looking for a cheap place to stay then this is the place ##### Cynthia Stayed 5 nights in Jul 2018 ### 10/10 Excellent #### Joeette, Arizona Jun 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the best parts of my trip was relaxing at this property after a long day. It was in a quiet section of Ocho Rios. The staff were consummate professionals. Ms. Suzette went above and beyond to make sure I was comfortable and my needs were met. She is a concierge of the highest order. The rooms were decorated with a Jamaican flair. The bed was comfortable. Every day I came back housekeeping was on top of their game. There were lovely flowers in the room. Every morning I had an authentic Jamaican breakfast prepared. The bathroom was spotless! I highly recommend this property. ##### Joeette Stayed 4 nights in May 2018 ### 8/10 Good #### Verified traveller Apr 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Great value. Great homemade breakfast Super clean. Very nice facility. Amazing homemade breakfast. Cons : A/c in room frosted up. Very limited hot water. Overall. Would recommend this place. Great value. Short drive to beach. ##### Verified traveller Stayed 1 night in Apr 2018 ### 10/10 Excellent #### Kingsley Apr 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will be back Totally loved it, the staff were great, the receptionist was very helpful, I loved the stay and will be back ##### Kingsley ### 6/10 Okay #### Rodrigo Feb 23, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Confortavel Pousada bem confortável. Localização não é muito boa, mas para pernoitar é ok. Quartos muito espaçosos e confortáveis. Atendimento ok. Café da manhã muito fraco, mas na Jamaica dificilmente encontrará algo muito bom. ##### Rodrigo ### 8/10 Good #### eve, canada Jan 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bel hôtel Bel hôtel, à 2 minutes de marche de la route ou on peux y prendre un taxi. Très bon déjeuner le matin. Grande chambre. ##### eve Stayed 4 nights in Jan 2018 ### 8/10 Good #### Steven R Nov 23, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Missionary visits Ocho Rios 2nd visit. Stayed in the same room. It was all good. Actually was more impressed with the service this trip. Particularly appreciated the breakfast and the friendly service there. We would stay again. ##### Steven R Stayed 1 night in Nov 2017 ## Expedia's Latest Trends ### Hotels > [Royalton Negril, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Negril-Hotels-Royalton-Negril-Resort-Spa-All-Inclusive.h15921095.Hotel-Information) > > [Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Secrets-St-James-Montego-Bay-Luxury-Adults-Only.h3197063.Hotel-Information) > > [Hotel Riu Reggae - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Riu-Reggae-Adults-Only-All-Inclusive.h15053546.Hotel-Information) > > [Bahia Principe Grand Jamaica - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Grand-Jamaica-All-Inclusive.h1576054.Hotel-Information) > > [Hyatt Zilara Rose Hall - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Hyatt-Zilara-Rose-Hall-Adults-Only-All-Inclusive.h8199556.Hotel-Information) > > [Coral Cove-Discovery Bay 5BR](https://www.expedia.ca/Montego-Bay-Hotels-Coral-Cove-Discovery-Bay-5BR.h21347308.Hotel-Information) > > [Grand Palladium Jamaica Resort & Spa All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Grand-Palladium-Jamaica-Resort-Spa-All-Inclusive.h2057712.Hotel-Information) > > [Beaches Negril Resort - ALL INCLUSIVE](https://www.expedia.ca/Negril-Hotels-Beaches-Negril-Resort-ALL-INCLUSIVE.h606140.Hotel-Information) > > [Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Jewel-Paradise-Cove-Adult-Beach-Resort-Spa-All-Inclusive.h6430187.Hotel-Information) > > [Grand Palladium Lady Hamilton Resort & Spa All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Grand-Palladium-Lady-Hamilton-Resort-Spa-All-Inclusive.h2057715.Hotel-Information) > > [Sandals Royal Caribbean - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Montego-Bay-Hotels-Sandals-Royal-Caribbean-ALL-INCLUSIVE-Couples-Only.h865599.Hotel-Information) > > [Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Luxury-Runaway-Bay-Adults-Only-All-Inclusive.h7229415.Hotel-Information) > > [Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Montego-Bay-Hotels-Royalton-White-Sands-Resort-Spa-All-Inclusive.h6317585.Hotel-Information) > > [Hotel Riu Palace Jamaica - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Riu-Palace-Jamaica-All-Inclusive-Adults-Only.h6312480.Hotel-Information) > > [Sandals South Coast - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Whitehouse-Hotels-Sandals-South-Coast-ALL-INCLUSIVE-Couples-Only.h1108287.Hotel-Information) > > [Holiday Haven Resort & Banquet Hall](https://www.expedia.ca/Montego-Bay-Hotels-Holiday-Haven-Resort-Banquet-Hall.h44125212.Hotel-Information) > > [Hyatt Ziva Rose Hall - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Hyatt-Ziva-Rose-Hall-All-Inclusive.h8198649.Hotel-Information) > > [Ocean Coral Spring - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Ocean-Coral-Spring-Resort-All-Inclusive.h37135707.Hotel-Information) > > [Jewel Grande Montego Bay Resort & Spa – All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Jewel-Grande-Montego-Bay-Resort-Spa-All-Inclusive.h18386071.Hotel-Information) > > [Royalton Hideaway Negril, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Negril-Hotels-Hideaway-At-Royalton-Negril-Resort-Spa-Adults-Only-All-Inclusive.h15920957.Hotel-Information) > > [Catalonia Montego Bay - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Catalonia-Montego-Bay-All-Inclusive.h25000.Hotel-Information) > > [Sandals Negril - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Negril-Hotels-Sandals-Negril-ALL-INCLUSIVE-Couples-Only.h865598.Hotel-Information) > > [Hotel Riu Palace Tropical Bay - All Inclusive](https://www.expedia.ca/Negril-Hotels-RIU-Palace-Tropical-Bay-All-Inclusive.h859683.Hotel-Information) > > [Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort](https://www.expedia.ca/Montego-Bay-Hotels-Royalton-Blue-Waters-Resort-Spa-All-Inclusive.h15437215.Hotel-Information) > > [Franklyn D. 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