Title: Hotel Palacio Maya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Maya Art Deco hotel with a fitness center and a rooftop terrace ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5d06c96a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/c41257eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/7fe12478.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f06ebcfd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7e3b70d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palacio Maya captures Merida's energy with its rooftop terrace and city views. Guests can enjoy local and international dishes at BALAM restaurant or relax by the pools. The property offers high-speed WiFi, a garden bar, and 24/7 multilingual staff to assist with any needs. 8.8 Excellent ## Popular amenities - - - - - Bar - Gym ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Standard Double Room, Multiple Beds](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7fccd68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds 9.2 Wonderful 31 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains Down duvet Separate bedroom - 301 sq ft - Sleeps 4 - 2 Large Twin Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/575c57fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Pool View 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains Down duvet Separate bedroom - 409 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/9ae29a08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.0 Wonderful 24 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Down duvet Separate bedroom Blackout drapes/curtains Premium bedding - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Suite, Bathtub](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/4b822a0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Down duvet Separate bedroom Blackout drapes/curtains Premium bedding - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2180a325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds LED TV Down duvet Separate bedroom Blackout drapes/curtains Premium bedding Hair dryer - 893 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed and 2 Large Twin Beds ![Presidential Suite](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/80701b93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 9.8 Exceptional 7 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Down duvet Separate bedroom Blackout drapes/curtains - 753 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f4b3d765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 247 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5cf8b58c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 236 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/b0c2985c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 581 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/63d5e276.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 409 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2037a13a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 538 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/a68c70ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 893 sq ft - Sleeps 6 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f2f90c83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential - 753 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/262f0f96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 9.0 Wonderful 9 reviews ### Highlights Air conditioning LED TV Separate bedroom Blackout drapes/curtains Down duvet Premium bedding Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/cf378d41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 6 reviews ### Highlights Air conditioning LED TV Separate bedroom Blackout drapes/curtains Down duvet Premium bedding Private bathroom Hair dryer - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11200/11176/865e52c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Merida by IHG Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 926 reviews CA $117 CA $141 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Merida-Hotels-Holiday-Inn-Merida-Mexico.h11176.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=322fe25f-28fb-42ea-b22a-6d9c83c9542b&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98171%2C-89.62208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fs2et03U08KEEGSRO_-hW2JlbaI=) Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000 #### What's nearby - Paseo de Montejo - 5 min walk - 0.4 km - Yucatan International Convention Center - 8 min walk - 0.7 km - U.S. Consulate General Mérida - 11 min walk - 1.0 km - Parque Santa Lucía - 18 min walk - 1.5 km - Mérida Cathedral - 2 min drive - 1.9 km #### Getting around - Teya-Merida Station - 28 min drive - Mérida International Airport (MID) - 16 min drive #### Restaurants - ‪Crabster - ‬6 min walk - ‪Yerba Santa - ‬7 min walk - ‪Viva Teya - ‬6 min walk - ‪Jose Rosé - ‬6 min walk - ‪Hop 3 The Beer Experience - ‬6 min walk ## About this property ### Hotel Palacio Maya Upscale hotel near Paseo de Montejo Located close to Yucatan International Convention Center and U.S. Consulate General Mérida, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception, and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), tour/ticket assistance, and a porter/bellhop - A front-desk safe, 1 meeting room, and coffee/tea in the lobby - Guest reviews say great things about the helpful staff Room features All 63 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Free toiletries and hair dryers - 32-inch LED TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/10000000/9730000/9729000/9728927/0a553d6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Mérida El Castellano Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,003 reviews CA $90 CA $109 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=9728927&PinnedHotelID=9728927&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/8000000/8000000/7999600/7999554/c21e451d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Español Paseo de Montejo Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,376 reviews CA $66 CA $80 total includes taxes & fees Oct 13 - 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Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,003 reviews CA $47 CA $57 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3527807&PinnedHotelID=3527807&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76170000/76165900/76165851/c8e0327f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza by Kavia Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 764 reviews CA $76 CA $92 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=76165851&PinnedHotelID=76165851&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/79000000/78070000/78069800/78069790/7cf0a2e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Nacional by Kavia Mérida Centro - Pool - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 475 reviews CA $52 CA $63 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=78069790&PinnedHotelID=78069790&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8480000/8472000/8471918/4021a06c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Merida Mérida Centro - Spa - Free WiFi - Air conditioning - Parking available 8.8 Excellent 1,004 reviews CA $70 CA $84 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=8471918&PinnedHotelID=8471918&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/57b79312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Merida Mérida Centro - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 827 reviews CA $65 CA $79 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5470000/5462000/5461951/bb27efb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maison del Embajador Mérida Centro - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 624 reviews CA $69 CA $84 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - BALAM ### Things to do - Children's pool - Gym - Indoor pool - Outdoor pool ### Family friendly - Children's pool - Indoor pool - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Conference center - Meeting room ### Outdoors - Garden - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Visual fire alarm - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchairs on site ### More - 1 building - 5 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 180.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 169 to 199 for adults, and MXN 99 to 99 for children - Rollaway bed fee: MXN 180.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Palacio Maya Merida Palacio Maya Merida Hotel Palacio Maya Mérida Palacio Maya Mérida Palacio Maya Hotel Palacio Maya Hotel Hotel Palacio Maya Mérida Hotel Palacio Maya Hotel Mérida ## Frequently asked questions ### Does Hotel Palacio Maya have a pool? > Yes, this property has an indoor pool, an outdoor pool, and a children's pool. ### How much does it cost to stay at Hotel Palacio Maya? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on Oct 20, 2025 start from CA $59.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Palacio Maya pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Palacio Maya? > Self parking is free at this property. ### What time is check-in at Hotel Palacio Maya? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Palacio Maya? > Check-out is at noon. ### Where is Hotel Palacio Maya located? > Located in Mérida Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate General Mérida and Parque Santa Lucía are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Palacio Maya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 593 8 - Good 282 6 - Okay 83 4 - Poor 18 2 - Terrible 32 ### 10/10 Excellent #### Drace Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Will stay again ##### Drace Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jose A. T. Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Centric and beautiful and excellent restaurant ##### Jose A. T. Stayed 1 night in Aug 2025 ### 6/10 Okay #### Eva Oct 5, 2025 Tus pictures look different than the hotel ##### Eva Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Donna Sep 1, 2025 Liked: Staff & service, amenities, property conditions & facilities The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great ![](https://a.travel-assets.com/ugc/hotel-reviews/9780b178-eb5a-4b0a-b696-cbfb1a8cc084-1756747599522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f5b6506-8310-4122-aef5-38434eb0ac21-1756747598266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d7b249c-7194-44c3-8ffb-58f1c14f09e8-1756747599344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ee31d03-1712-4328-8325-b4c4175060f7-1756747601036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Donna Stayed 13 nights in Aug 2025 ### 6/10 Okay #### Eva Oct 4, 2025 Disliked: Staff & service, property conditions & facilities Pictures don’t look like the hotel ##### Eva Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Araceli Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Araceli Stayed 4 nights in Aug 2025 ### 8/10 Good #### Carlos Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too far from centro historico ##### Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Aída Noemí Aug 2, 2025 Liked: Amenities Excelente ##### Aída Noemí Stayed 1 night in Jul 2025 ### 8/10 Good #### Richard Jun 9, 2025 Nice area ##### Richard Stayed 3 nights in Jun 2025 ### 6/10 Okay #### GABRIELA BECERRIL Aug 21, 2025 Disliked: Staff & service, property conditions & facilities We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful. ##### GABRIELA BECERRIL Stayed 8 nights in Aug 2025 ### 8/10 Good #### Olga Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing. ![](https://a.travel-assets.com/ugc/hotel-reviews/4e01c186-f0b0-4a9e-b4fa-bf4960cbd570-1757312114874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ac246ef-eda0-43b3-bcd2-8c65c55dc8f4-1757312115397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/485ac275-6f56-49ea-8d1f-8c030bb1838c-1757312115012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d50e767-6b10-4fd1-9b91-a6899119eddc-1757312115407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olga Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Arturo Sep 1, 2025 Disliked: Property conditions & facilities We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel. ##### Arturo Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### RHONDA ANN Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again ##### RHONDA ANN Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Richard Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price. ##### Richard Stayed 1 night in Jan 2025 ### 6/10 Okay #### Leonel Jun 27, 2025 Liked: Cleanliness Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old. ##### Leonel Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Amanda May 29, 2025 Liked: Cleanliness, staff & service This place was fine for a quick overnight but I wouldn’t stay here for multiple days ##### Amanda Stayed 1 night in May 2025 ### 10/10 Excellent #### Nelson Cameron Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night ##### Nelson Cameron Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Ferman Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good place ##### Ferman Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Onel Sep 11, 2025 Disliked: Staff & service No coments ##### Onel Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Antonio Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant. ##### Antonio Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Mildred elsirhe Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ii ##### Mildred elsirhe Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Joshue Sep 1, 2025 Disliked: Staff & service, property conditions & facilities Everything sucked and they scam you out of your money with the buffet situation. ##### Joshue Stayed 1 night in Aug 2025 ### 8/10 Good #### Antonio Sep 2, 2025 Liked: Cleanliness, staff & service, amenities ... ##### Antonio Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Cristal Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Cristal Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Drew Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful! ##### Drew Stayed 12 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hampton Inn by Hilton Brockville](https://www.expedia.ca/Smiths-Falls-Hotels-Hampton-Inn-Brockville.h57931438.Hotel-Information) > > [MTN House By Basecamp](https://www.expedia.ca/Canmore-Hotels-MTN-House-By-Basecamp.h117479.Hotel-Information) > > [Jackson Lake Lodge](https://www.expedia.ca/Jackson-Hole-Hotels-Jackson-Lake-Lodge.h893431.Hotel-Information) > > [Hotels in Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels.d1312.Travel-Guide-Hotels) > > [Guest Houses Brampton](https://www.expedia.ca/Brampton-Guest-Houses.d6807-aaGuestHouses.Travel-Guide-Accommodation) > > [Motel St-Thomas](https://www.expedia.ca/Saint-Thomas-Hotels-Motel-St-Thomas.h12700577.Hotel-Information) > > [Allegro Madeira - Adults Only - Member of Barceló Hotel Group](https://www.expedia.ca/Funchal-Hotels-Allegro-Madeira-Adults-Only.h1548302.Hotel-Information) > > [Les Suites Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Les-Suites-Hotel-Ottawa.h16000.Hotel-Information) > > [Hard Rock Hotel & Casino Atlantic City](https://www.expedia.ca/Atlantic-City-Hotels-Hard-Rock-Hotel-Casino-Atlantic-City.h29300118.Hotel-Information) > > [Best Western Plus Langley Inn](https://www.expedia.ca/Vancouver-Hotels-Best-Western-Plus-Langley-Inn.h4825.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to San Diego (SAN)](https://www.expedia.ca/lp/flights/yyz/san/toronto-to-san-diego) > > [Flights from Kelowna (YLW) to Perth (PER)](https://www.expedia.ca/lp/flights/ylw/per/kelowna-to-perth) > > [Flights from Hamilton (YHM) to Oranjestad (AUA)](https://www.expedia.ca/lp/flights/yhm/aua/hamilton-to-oranjestad) > > [Flights from Edmonton (YEG) to Hay River (YHY)](https://www.expedia.ca/lp/flights/yeg/yhy/edmonton-to-hay-river) > > [Flights from Vientiane (VTE) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/vte/yyz/vientiane-to-toronto) > > [Flights from Belgrade (BEG) to Kastela (SPU)](https://www.expedia.ca/lp/flights/beg/spu/belgrade-to-split) > > [Flights from Vancouver (YVR) to Helsinki (HEL)](https://www.expedia.ca/lp/flights/yvr/hel/vancouver-to-helsinki) > > [Flights from Brisbane (BNE) to Delhi (DEL)](https://www.expedia.ca/lp/flights/bne/del/brisbane-to-delhi) > > [Flights from Ottawa (YOW) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yow/puj/ottawa-to-punta-cana) > > [Flights from Denver (DEN) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/den/ywg/denver-to-winnipeg) > > [Flights from Toronto (YYZ) to Florence (FLR)](https://www.expedia.ca/lp/flights/yyz/flr/toronto-to-florence) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) > > [Luxury Car Rentals in Abbotsford](https://www.expedia.ca/Luxury-Car-Rentals-In-Abbotsford-Intl.d6033860-tLuxury.Car-Rental-Guide-Class) ### Packages > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Omega Park](https://www.expedia.ca/Omega-Park-Quebec.d6169565.Vacation-Attraction) > > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides) > > [Honolulu Vacations](https://www.expedia.ca/Honolulu.d1488.Destination-Travel-Guides) ### General > [Visit Forks](https://www.expedia.ca/Forks.dx105225) > > [Visit Santa Cruz](https://www.expedia.ca/Santa-Cruz.dx6666)