Title: Hacienda Santa Cruz - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Santa Cruz Hotel with 2 outdoor swimming pools, in the vicinity of Museum of the City of Merida ![Couples treatment rooms, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/21566e90.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/91372e5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/1405b39d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/a53d8381.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/46da870f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Mérida Cathedral, Hacienda Santa Cruz offers a luxurious getaway with shopping on site and al fresco dining at the on-site restaurant. Treat yourself to hydrotherapy or a massage at the spa, enjoy poolside cocktails by one of two outdoor pools, and stay connected with in-room WiFi. VIP Access 8.6 Excellent ## Popular amenities - Bar - Breakfast available - Parking included - Pool - Spa - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sep. 26 - Sep. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 27 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Family Room, Multiple Beds](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/d55494eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Plasma TV Pillow menu Separate bedroom Premium bedding - 534 sq ft - Sleeps 7 - 1 King Bed, 2 Twin Beds and 1 Queen Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/501544c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Down duvet Separate bedroom Premium bedding Rainfall showerhead - Sleeps 2 - 1 King Bed ![Presidential Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/e3d8c952.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 King Bed ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Down duvet Separate bedroom Premium bedding Rainfall showerhead - Sleeps 2 - 1 King Bed ![Deluxe Room, 2 Double Beds (Matrimonial)](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/ed4ca289.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Matrimonial) ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Down duvet Separate bedroom Premium bedding Rainfall showerhead - Sleeps 2 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/ab335677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Multiple Beds ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Separate bedroom Down duvet Premium bedding Rainfall showerhead - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Superior Room, Multiple Beds](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/0a4c893b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds 10.0 Exceptional 1 review ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Separate bedroom Down duvet Premium bedding Rainfall showerhead - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/83000000/83000000/82990400/82990302/be35ba3d_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hotel Casa Ku - Adults Only Miramar - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 78 reviews CA $178 CA $223 total includes taxes & fees Sep 29 - Sep 30 [](https://www.expedia.ca/Merida-Hotels-Hotel-Casa-Ku.h82990302.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - Parking included 10.0 Exceptional 2 reviews CA $239 CA $330 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Merida-Hotels-VIATURA.h92358626.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) Ad ![Studio, 2 Queen Beds, Non Smoking, City View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48290000/48282200/48282164/w8190h5462x5y0-e24ba59b_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Residence Inn by Marriott Merida Xcumpich - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,114 reviews CA $120 CA $147 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Merida-Hotels-Residence-Inn-By-Marriott-Merida.h48282164.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108560000/108555300/108555280/0e8ef06e_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Adoro Hotel Boutique Mérida Centro - Pool - Spa - Free WiFi - Restaurant 10.0 Exceptional 50 reviews CA $318 CA $384 total includes taxes & fees Sep 27 - Sep 28 [](https://www.expedia.ca/Merida-Hotels-Adoro.h108555280.Hotel-Information?chkin=2025-9-27&chkout=2025-9-28&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20600/20589/ee56025c_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hyatt Regency Merida Hotel Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,014 reviews CA $145 CA $175 total includes taxes & fees Sep 29 - Sep 30 [](https://www.expedia.ca/Merida-Hotels-Hyatt-Regency-Merida-Hotel.h20589.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) Ad ![2 outdoor pools](https://mediaim.expedia.com/lodging/1000000/920000/914600/914565/18efee8e.jpg?impolicy=resizecrop&rw=357&ra=fit) #### The Lodge At Uxmal Uxmal - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 203 reviews CA $169 CA $204 total includes taxes & fees Sep 27 - Sep 28 [](https://www.expedia.ca/Merida-Hotels-The-Lodge-At-Uxmal.h914565.Hotel-Information?chkin=2025-9-27&chkout=2025-9-28&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40910000/40904800/40904785/e46b28be_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Extended Suites Merida Siglo XXI Zona Industrial - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 587 reviews CA $89 CA $107 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=5b6fe65f-c339-4b17-9d08-4a887e4674e6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Santa-Cruz.h2418457.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Santa-Cruz.h2418457.Hotel-Information) ## About the area Located in Mérida, Hacienda Santa Cruz is in a rural area and near the airport. Museum of the City of Merida and Hacienda Yaxcopoil are cultural highlights, and some of the area's notable landmarks include Plaza Grande and Municipal Palace of Merida. Don't miss out on a visit to Animaya Zoological Park. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours and hiking/biking trails nearby. [Visit our Mérida travel guide](https://www.expedia.ca/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87957%2C-89.65334&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r8mXzunyymg8S2PrYzT2O8KUxBg=) Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315 ### What's nearby - US Visa Applicant Service Center - 13 min drive - 11.3 km - Mérida Cathedral - 14 min drive - 11.6 km - Plaza Grande - 14 min drive - 11.6 km - Yucatan International Convention Center - 16 min drive - 14.9 km - U.S. Consulate General Mérida - 17 min drive - 15.2 km ### Getting around - Teya-Merida Station - 26 min drive - Mérida International Airport (MID) - 15 min drive ### Restaurants - ‪The Italian Coffe Company - ‬7 min drive - ‪KFC - ‬6 min drive - ‪El Pedregal - ‬3 min drive - ‪Los Henequenes - ‬7 min drive - ‪Tacos Timbras - ‬6 min drive ## About this property ### Hacienda Santa Cruz Upscale hotel near Mérida Cathedral Consider a stay at Hacienda Santa Cruz and take advantage of a poolside bar, a terrace, and shopping on site. Indulge in a Swedish massage, reflexology, and a detox wrap at the onsite spa. The on-site restaurant, "Valentina", offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also enjoy the following perks during your stay: - 2 outdoor pools along with pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), tour/ticket assistance, and wedding services - Massage treatment rooms, luggage storage, and 1 meeting room Room features All guestrooms at Hacienda Santa Cruz have thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and laptop-compatible safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 42-inch plasma TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![3 outdoor pools](https://images.trvl-media.com/lodging/104000000/103920000/103915800/103915730/b7abf94c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Susula Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 37 reviews CA $183 CA $221 total includes taxes & fees Sep 29 - Sep 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=103915730&PinnedHotelID=103915730&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/106000000/105420000/105415200/105415111/38e75e93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Loreto 1893 Mérida Centro - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 64 reviews CA $194 CA $236 total includes taxes & fees Sep 27 - Sep 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=105415111&PinnedHotelID=105415111&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,014 reviews CA $131 CA $158 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/d4accc73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cigno Hotel (Adults Only) Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 90 reviews CA $202 CA $244 total includes taxes & fees Sep 27 - Sep 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/68000000/67250000/67244800/67244734/af0af219.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Mérida Mérida - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 606 reviews CA $178 CA $215 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=67244734&PinnedHotelID=67244734&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/0f9659c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana - Merida Mérida Centro - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,112 reviews CA $182 CA $228 total includes taxes & fees Oct 1 - Oct 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=19340&PinnedHotelID=19340&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/109000000/108560000/108555300/108555280/6918e4e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adoro Hotel Boutique Mérida Centro - Pool - Spa - Free WiFi - Restaurant 10 Exceptional 50 reviews CA $318 CA $384 total includes taxes & fees Sep 27 - Sep 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=108555280&PinnedHotelID=108555280&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/62000000/61530000/61528900/61528830/fd89449b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Merida Downtown Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 585 reviews CA $155 CA $187 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=61528830&PinnedHotelID=61528830&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/93000000/92360000/92358700/92358626/d9edef5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - Parking included 10 Exceptional 2 reviews CA $239 CA $330 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=92358626&PinnedHotelID=92358626&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42670000/42664000/42663915/fb17a794.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Merida García Ginerés - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 308 reviews CA $166 CA $220 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=42663915&PinnedHotelID=42663915&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hacienda Santa Cruz Hacienda Santa Cruz Hotel Hacienda Santa Cruz Hotel Merida Hacienda Santa Cruz Merida Hacienda Hotel Santa Cruz Palomeque Hacienda Santa Cruz Hotel Mérida Hacienda Santa Cruz Mérida Hacienda Santa Cruz Hotel Hacienda Santa Cruz Mérida Hacienda Santa Cruz Hotel Mérida ## Frequently asked questions ### Does Hacienda Santa Cruz have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM. ### How much does it cost to stay at Hacienda Santa Cruz? > As of Sept 26, 2025, prices found for a 1-night stay for 2 adults at Hacienda Santa Cruz on Sept 27, 2025 start from CA $265.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Hacienda-Santa-Cruz.h2418457.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Santa Cruz pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hacienda Santa Cruz? > Self parking is free at this property. ### What time is check-in at Hacienda Santa Cruz? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Hacienda Santa Cruz? > Check-out is at noon. ### Where is Hacienda Santa Cruz located? > Situated near the airport, this spa hotel is within 9 mi (15 km) of Museum of the City of Merida, Mérida Cathedral, and Plaza Grande. Municipal Palace of Merida and U.S. Consulate General Mérida are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Santa Cruz Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 19 6 - Okay 5 4 - Poor 5 2 - Terrible 3 ### 9.4/10 Cleanliness ### 8.6/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Anne Jul 30, 2025 Sehr schöne Unterkunft ##### Anne Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Daniel cordero Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es una hacienda hermosa , con unos jardines increíbles ##### Daniel cordero Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### NESTOR DE JESÚS CORTES Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lugar muy bello bendiciones ##### NESTOR DE JESÚS CORTES Stayed 3 nights in Jun 2025 ### 8/10 Good #### RICARDO Aug 26, 2025 Liked: Staff & service, amenities, property conditions & facilities todo ##### RICARDO Stayed 1 night in Aug 2025 ### 6/10 Okay #### Irasema Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido ##### Irasema Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Carolina Jul 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente habitaciones y restaurante ##### Carolina Stayed 1 night in Jul 2024 ### 10/10 Excellent #### ITZIAR Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes instalaciones, servicio excelente, una maravilla ! ##### ITZIAR Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Candy Feb 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful! ##### Candy ### 10/10 Excellent #### Verified traveller Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Hacienda was great!! I love the place; however, the location was not great for us because it was in the south side of Mérida which looked isolated and there were no restaurants or shops or a way to walk around outside of the hotel. We canceled the second night and went to the north side which is more tourist friendly. Overall it was a good place. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Octavio De La Torre Jul 4, 2024 Cerró restaurantes y todo servicio por la posible llegada del huracán Berly, retiro personal de limpieza y nos dejó a la buena de Dios. No pudimos tomar ni un café. ##### Octavio De La Torre Stayed 1 night in Jul 2024 ### 8/10 Good #### Bertrand Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there? ##### Bertrand Stayed 3 nights in May 2024 ### 4/10 Poor #### Carlos Oct 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best. Overall, a very bad experience for a first class hotel. ##### Carlos Stayed 1 night in Oct 2024 ### 8/10 Good #### Irasema Aug 11, 2025 ##### Irasema Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sheila Jul 9, 2025 ##### Sheila Stayed 1 night in Jun 2025 ### 8/10 Good #### Sheila Jun 18, 2025 ##### Sheila Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Cesar Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cesar Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Likza Nov 16, 2024 Disliked: Staff & service ##### Likza Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Alejandro Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Alejandro Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### José Antonio Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### José Antonio Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Rafael Sep 15, 2024 ##### Rafael Stayed 1 night in Sep 2024 ### 4/10 Poor #### Diana Jun 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service El servicio es malo, se les perdió las llaves de nuestro cuarto No me entrego mi pasaporte a la hora del check in. Lo bueno que me acorde Había una mochila en la cama que no era de nosotras. ##### Diana Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Carlos Alberto Jun 10, 2024 ##### Carlos Alberto Stayed 2 nights in Jun 2024 ### 6/10 Okay #### patty Jun 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bonito el lugar pero se ve que le falta personal. A partir de las 5pm cerro el restaurante de la hacienda y no nos dijeron nada al hospedarnos y nos quedamos sin cenar ya que no llegan los servios de rappi, ni uber eats. ##### patty Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Jonathan Luis May 14, 2024 ##### Jonathan Luis Stayed 1 night in May 2024 ### 10/10 Excellent #### Gustavo Alejandro Mar 23, 2024 Liked: Staff & service, property conditions & facilities Me gusto la experiencia ##### Gustavo Alejandro Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Reef Yucatan Hotel and Convention Center All Inclusive](https://www.expedia.ca/Merida-Hotels-Reef-Yucatan-All-Inclusive-Hotel-And-Convention-Center.h898378.Hotel-Information) > > [Cabin Rentals Cultus Lake](https://www.expedia.ca/Cultus-Lake-Cabins.d6343524-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels.d4054.Travel-Guide-Hotels) > > [Hotels in Marathon](https://www.expedia.ca/Marathon-Hotels.d4079.Travel-Guide-Hotels) > > [Hotel Figueroa, an Unbound Collection by Hyatt](https://www.expedia.ca/Los-Angeles-Hotels-Hotel-Figueroa.h8805682.Hotel-Information) > > [Beach House Suites by the Don CeSar](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Beach-House-Suites-By-The-Don-CeSar.h486468.Hotel-Information) > > [Delta Hotels by Marriott Toronto Mississauga](https://www.expedia.ca/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Mississauga.h11193.Hotel-Information) > > [Casino Hotels in Lethbridge](https://www.expedia.ca/Lethbridge-Hotels-Casino-Hotel.0-0-d6139556-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Trinidad](https://www.expedia.ca/Port-Of-Spain-Hotels-Hyatt-Regency-Trinidad.h1793103.Hotel-Information) > > [Cottages Ontario](https://www.expedia.ca/Ontario-Cottages.d11178-aaCottages.Travel-Guide-Accommodation) > > [THE KNOT TOKYO Shinjuku](https://www.expedia.ca/Tokyo-Hotels-THE-KNOT-TOKYO-Shinjuku.h1179444.Hotel-Information) > > [All Inclusive Resorts and Hotels in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica-All-Inclusive-Hotel.0-0-d88-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Province of Modena](https://www.expedia.ca/Destinations-In-Province-Of-Modena.d6051792.Hotel-Destinations) > > [Hotels with Balconies in Sudbury](https://www.expedia.ca/Sudbury-Hotels-Hotels-With-Balconies.0-0-d6127346-tHotelswithBalconies.Travel-Guide-Filter-Hotels) > > [Motels Hinton](https://www.expedia.ca/Hinton-Motels.d180429-aaMotels.Travel-Guide-Accommodation) ### Flights > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from San Francisco (SFO) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/sfo/las/san-francisco-to-las-vegas) > > [Flights from Toronto (YYZ) to Miami (MIA)](https://www.expedia.ca/lp/flights/yyz/mia/toronto-to-miami) > > [American Airlines](https://www.expedia.ca/American-Airlines-Flights.cAA.Travel-Guide-Airlines) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Saskatoon (YXE) to Chennai (MAA)](https://www.expedia.ca/lp/flights/yxe/maa/saskatoon-to-chennai) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Packages > [Ayia Napa Vacations](https://www.expedia.ca/Ayia-Napa.d177817.Destination-Travel-Guides) > > [Turtle Creek Golf Club](https://www.expedia.ca/Turtle-Creek-Golf-Club-Toronto.d553248621587527602.Vacation-Attraction) > > [Caribbean Vacations](https://www.expedia.ca/Caribbean.d6022969.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)