Title: The Laila Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Laila Hotel Experience historic charm while staying connected. Unwind on the hotel's serene terrace or explore nearby Hagia Sophia. ## Photo gallery for The Laila Hotel ![Reception - The Laila Hotel (Istanbul)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/b7af0cc7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - The Laila Hotel (Istanbul)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/c23b4d66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, City View - The Laila Hotel (Istanbul)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/7693b602.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Quadruple Room - The Laila Hotel (Istanbul)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/4b9c57b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - The Laila Hotel (Istanbul)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/b7203fda.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Istanbul, The Laila Hotel offers a tranquil retreat with a terrace and dry cleaning services. Stay connected with in-room WiFi and enjoy conveniences like 24-hour front desk service, luggage storage, tour assistance, free newspapers and an elevator. ## Reviews 6.2 ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Laundry - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=35668195&PinnedHotelID=35668195&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Double Room, City View ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/a284ef2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Hydromassage showerhead Hair dryer - 194 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Economy Room (Basement) ![Economy Room (Basement)](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/f2e91404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room (Basement) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Hydromassage showerhead Hair dryer - 151 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/f4a32863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Hydromassage showerhead Hair dryer - 248 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Standard Quadruple Room ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/f4a32863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Hydromassage showerhead Hair dryer - 280 sq ft - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Panoramic Room, Sea View ![Panoramic Room, Sea View](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/e2509254.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, Sea View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Hydromassage showerhead Hair dryer - 194 sq ft - Sea view - Sleeps 2 - 1 Double Bed ### Standard Double Room - Sleeps 2 ### Double Room With Sea View - Sleeps 2 ### View all photos for Quadruple Room ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/ddc71420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - Sleeps 4 ### View all photos for Budget Double Room ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/7a44254c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Double Room - Sleeps 2 ### View all photos for Standard Triple Room ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/36000000/35670000/35668200/35668195/ddc71420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 ## You may also like Ad ![Indoor pool, 4 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115920000/115911800/115911724/w3980h2795x0y5-817a537d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aliée Istanbul - A Paris Society Collection Hotel Beyoğlu - Pool - Spa - Pet friendly - Free WiFi 9.0 Wonderful 10 reviews CA $765 CA $900 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Istanbul-Hotels-Aliee-Istanbul.h115911724.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=e7d80328-0d50-430c-8523-c4cea765e65e&top_cur=CAD) Ad ![Duplex Suite, 1 Bedroom, Terrace, Sea View | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102210000/102209800/102209764/8e555a7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rixos Tersane Istanbul Beyoğlu - 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Pool - Spa - Pet friendly - Free WiFi 7.2 Good 1,001 reviews [](https://www.expedia.ca/Istanbul-Hotels-Legacy-Ottoman-Hotel.h1640764.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=e7d80328-0d50-430c-8523-c4cea765e65e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-The-Laila-Hotel.h35668195.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-The-Laila-Hotel.h35668195.Hotel-Information) ## About the area Located in Sultanahmet, a neighborhood in Istanbul, The Laila Hotel is near a metro station. Blue Mosque and Hagia Sophia are notable landmarks, and travelers looking to shop may want to visit Grand Bazaar and Istiklal Avenue. Looking to enjoy an event or a game while in town? See what's going on at Tupras Stadium, or consider a night out at Volkswagen Arena. [Visit our Istanbul travel guide](https://www.expedia.ca/Istanbul.dx178267) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.00690%2C28.97320&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KNJehSM3MK9iiaNlB3yqJ8tI5vw=) binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122 ### What's nearby - Sultanahmet Square \- 2 min walk \- 0.2 km - Turkish and Islamic Art Museum \- 2 min walk \- 0.2 km - Blue Mosque \- 5 min walk \- 0.5 km - Basilica Cistern \- 7 min walk \- 0.6 km - Hagia Sophia \- 8 min walk \- 0.7 km ### Getting around - Cemberlitas Station - 4 min walk - Sirkeci Marmaray Station - 12 min walk - Istanbul Sabiha Gokcen Intl. Airport (SAW) - 54 min drive ### Restaurants - ‪İstanbul Kitap Cafe - ‬2 min walk - ‪Ortaklar Restaurant - ‬1 min walk - ‪İstanbul Kitap Kafe - ‬2 min walk - ‪dubb Kebab Restaurant - ‬2 min walk - ‪Little Piece of Asia - ‬2 min walk ## About this property ### The Laila Hotel Hotel near Sultanahmet Square A short walk from Blue Mosque and Hagia Sophia, The Laila Hotel provides a terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi. You'll also find perks like: - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - Free newspapers, luggage storage, and an elevator - Tour/ticket assistance, a 24-hour front desk, and a vending machine Room features All guestrooms are individually furnished, and offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with hydromassage showers and free toiletries - Flat-screen TVs with satellite channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![1 bedroom, iron/ironing board, internet, bed sheets](https://images.trvl-media.com/lodging/120000000/120000000/119991600/119991593/603cdf1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### theistanbulnest Istanbul City Center - Washer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=119991593&PinnedHotelID=119991593&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Triple Room](https://images.trvl-media.com/lodging/111000000/110370000/110362700/110362687/f8ab070c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Honey Hotel Sultanahmet - Free WiFi - Air conditioning - Laundry - 24/7 front desk [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=110362687&PinnedHotelID=110362687&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, 3 Bedrooms (No: 2)](https://images.trvl-media.com/lodging/58000000/57180000/57180000/57179963/a88d189a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elisa Hotel Sultanahmet - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 7.2 Good 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=12985391&PinnedHotelID=12985391&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Quadruple Room, City View](https://images.trvl-media.com/lodging/122000000/121850000/121843900/121843806/ba68747d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gloria Suites Old City Istanbul City Center - Free WiFi - Air conditioning - Breakfast available - Laundry CA $151 CA $169 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=121843806&PinnedHotelID=121843806&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking available (EUR 15 per day) - Street parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 4 for children ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 7 for adults and EUR 4 for children - Nearby parking fee: EUR 15 per day (3 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Property Registration Number 2022-34-0563 ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Laila Hotel Istanbul Hotel The Laila Hotel Istanbul Istanbul The Laila Hotel Hotel The Laila Hotel Istanbul Hotel The Laila Hotel Laila Hotel Laila Istanbul Laila The Laila Hotel Hotel The Laila Hotel Istanbul The Laila Hotel Hotel Istanbul ## Frequently asked questions ### Is The Laila Hotel pet-friendly? ### What time is check-in at The Laila Hotel? ### What time is check-out at The Laila Hotel? ### Does The Laila Hotel provide a shuttle to the airport? ### Where is The Laila Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Laila Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.8 Cleanliness ### 5.8 Location ### 6.6 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 26 8 - Good 13 6 - Okay 13 4 - Poor 17 2 - Terrible 22 ## Reviews ### 8/10 Good #### INDRA May 8, 2024 Liked: Staff & service Close to tourists attractions. ##### INDRA Stayed 2 nights in Apr 2024 ### 8/10 Good #### Elyar Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room we received was quite different from the pictures, but the price was affordable, so you get what you pay for. The staff, however, were great—very friendly and helpful. ##### Elyar Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Raymond Jun 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good place. Near a lot. ##### Raymond Stayed 1 night in May 2024 ### 4/10 Poor #### Lingli Oct 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Need improvement ##### Lingli Stayed 6 nights in Oct 2024 ### 2/10 Terrible #### Sayed Sep 13, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Nothing at all very bad place nothing works here please take the name of this dumb place from the internet ##### Sayed Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Sayed Sep 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Super dirty, nothing was working very very old and smelly ##### Sayed Stayed 7 nights in Sep 2024 ### 2/10 Terrible #### Tanveer Sep 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very bad old building and toilets are too bad smell all time can't go toilet.Went to reception requests few times after 2 nights same room can't go toilet can't take shower went outside for use toilets.3rd.night change room but it's also same dirty bad smell looks like they need to replace gutter pipe etc.never recommend this even budget hotel. ##### Tanveer Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Susanne Apr 2, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities At check-in they told me the room was in another hotel so this review is for Hotel Arinna - very dirty room - bed sheets dirty - towels dirty and tattered - stinky room - a lot of black mold in bedroom and bathroom - tiles in bathroom dirty - no house keeping - hairdryer Overall very dirty, tatty and filthy. Do not book! ##### Susanne ### 2/10 Terrible #### Najib May 1, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!! ##### Najib Stayed 7 nights in Apr 2024 ### 4/10 Poor #### Lamia Apr 9, 2024 Disliked: Cleanliness, property conditions & facilities #### Rooms and bedrooms with moulds The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms. I would say that the towels were changed daily as well as the consumables were provided too. ##### Lamia Stayed 10 nights in Mar 2024 ### 2/10 Terrible #### Kadir Jul 7, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### One of the worst hotels I've ever stayed The room wasn't as I expected on the website. It looks bigger on the website. They might've made it by photoshop. These are really tiny rooms (you can't imagine bathroom). They didn't renew towels and slippers everyday. I always had to ask for it. The receptionist hardly could speak Turkish as they are Arabic and Türkmen. I wouldn't stay here again. It was too bad experience. Never ever again.. ##### Kadir Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Jareen Oct 3, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ‼️Check reviews on Google before booking as Expedia reviews are fake‼️ This was the most dirty and disgusting place I have ever seen in my life, with the most sexist and racist staff members. There were: - mould on the walls and bathroom - dried blood stains on the mattress - bugs in the room - a peephole through the lock - a bedsheet with stains that does not cover the entire bed (which is how I saw the dirty mattress) - and last but not least, stuff members who laugh at customers and say “it’s dried blood! Not new blood” and “no one dies from mould”. Filthy place. Also the room will not look like the photos, the Leila hotel is actually 3 old buildings that should be torn down masking as “hotel” and first they put me in a basement room, but I booked a window room which cost most money, so I refused then they moved me to 2 more rooms before I could finally go into one, and the one I went into was horrid as described above. This whole ordeal also took 3 hours, the whole time the stuff members were laughing at me and one of them physically mocking my weight with puffing up their arms and face. They were incredibly rude and mean. Please don’t stay here. ##### Jareen Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Elizabeth Jul 6, 2022 Disliked: Staff & service, amenities, property conditions & facilities Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating. This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel. ##### Elizabeth Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Gregg Alan Nov 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not Fit for Purpose I had a thoroughly disappointing experience at this hotel, and I cannot recommend it. First, I was assigned a budget room despite booking a standard one. This "budget" room was shocking: Located in the basement with no windows. The door couldn't be locked, and the door frame was falling apart. Behind a false wall, there was exposed, free-flowing water with a shoddy repair attempt in the middle. The pillows were yellow-stained, and the headboard had unidentifiable stains. The bathroom was covered in mildew. Disturbingly, both the room and bathroom mirrors had blood stains. The stairwell and corridor were filthy, with accumulated dirt in the corners and on the steps. When I complained, the staff initially insisted I had booked a budget room and demanded extra payment for an upgrade. After proving my original booking was for a standard room, they begrudgingly moved me to another room. Unfortunately, the second room was only marginally better: The door still wouldn’t lock. The bathroom was again full of mildew, which I ended up cleaning myself. The shower's extractor fan had overheated, melting through the plastic cover and leaving exposed live wiring—a serious safety hazard. On top of this, the main door to the building was left open 24/7, which felt very unsafe. To make matters worse, on two occasions, an extension lead ran across the street into a construction courtyard where noisy work continued late into the night. Avoid at all cost ##### Gregg Alan Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Kadir yücel Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### konforlu temiz konaklama için çok teşekkür ederim Çemberlitaş tramvay durağına 5 dakika mesafede konumu çok merkezi İstanbul un merkezinde bir otel, oda ve havlular temizdi, yatak konforluydu. Klima ile odam hemen serinledi.Resepsiyondaki arkadaşa güler yüzlü hizmeti ve odayı temizleyen arkadaşa işini iyi yaptığı için çok teşekkür ederim. Yine tercih edeceğim iyi çalışmalar dilerim. ##### Kadir yücel Stayed 1 night in Aug 2024 ### 2/10 Terrible #### meryame Aug 14, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Het was erg vies en niet aangenaam om er te verblijven. ##### meryame Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Aziz Jul 23, 2024 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Bij aankomt liep er een rat in het hotel 😲 ontbijt is erg slecht en beperkt! Medewerkers spreken niet meerdere talen zoals in de app staat aangegeven en spreken alleen Turks ! Erg jammer ##### Aziz Stayed 9 nights in Jul 2024 ### 4/10 Poor #### Gülay Jun 28, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Der Check-In war unproblematisch. Am Anreisetag haben wir erst spät Abends den Zustand des Zimmers gesehen da wir direkt losgegangen sind. Ich habe direkt Abends an der Rezeption Bescheid gesagt dass das Zimmer vor allem das Badezimmer extrem dreckig ist (wir haben die Toilette selber gereinigt damit wir sie überhaupt nutzen konnten) Man hat uns dann vergewissert das es am nächsten Morgen gründlich gereinigt wird. Als wir dann am 2\. Tag abends ins Zimmer kamen haben wir gemerkt das grob durchgefegt wurde. Daraufhin bin ich erneut zur Rezeption gegangen und habe mich erneut beschwert. Ich habe den Mitarbeiter aufs Zimmer gebeten damit er es sich selber anguckt. Er hat Fotos gemacht. Ich habe ihn um ein anderes Zimmer gebeten, doch es war kein 3 Bettzimmmer frei. So haben wir dann die 2\. Nacht in einem dreckigen Zimmer verbracht. Am Mittwoch dann wurde das Zimmer vor allem das Badezimmer so gereinigt das es einigermaßen genutzt werden kann. Ich bin sehr enttäuscht. Normalerweise müssten wir für die Übernachtung unser Geld zurückverlangen sogar entschädigt werden da wir selber putzen mussten um das Bad nutzen zu können. Definitiv ein schreckliches Hotel. ##### Gülay Stayed 3 nights in Jun 2024 ### 6/10 Okay #### stephane Jun 16, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bon prix mais état à revoir Hôtel bien situé Par contre hôtel en travaux, les derniers travaux ont été mal exécutés, chambre où la moisissure est présente. Sinon chambre faite tous les jours, malgré des serviettes déchiffrées mises à disposition Enfin, hôtel ouvert sur la rue sans surveillance physique, petit déjeuner … à éviter Le prix est imbattable, le personnel très serviable et très poli ##### stephane Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller Jun 15, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boka inte detta hotell! Svart mögel i rummen, ostädat, damm överallt. Personalen kan inte prata engelska och otrevliga. Städerskan kommer in i rummet fastän man lagt upp lappen att inte störa. Det enda bra var läget. Annars rekommenderar jag absolut inte detta hotell!! ##### Verified traveller Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Elvira Jun 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo muy bien ubicacion excelente La estancia muy bien limpieza personal muy amable el u ico problema es un poco la ubicacio pero caminas 2 minutos y estas en un lugar privilegiado vale mucho la pena ##### Elvira Stayed 3 nights in Jun 2024 ### 4/10 Poor #### HASINA May 29, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Les équipements dans l hôtel, vétustes. Sanitaire sales, lunettes des toilettes pas attaché, moisissures dans la douche, pas de dérouleur de papiers toilettes, porte serviette à main à peine fixé au mur,pommeau de douche vétuste. La poubelle des toilettes déglinguée. Pas de gobelet, ni tasse ,juste une bouilloire antartrée. Une lampe au dessus du lit, avec les fils dénudés, qui ne fonctionnait pas. ##### HASINA Stayed 7 nights in May 2024 ### 2/10 Terrible #### Samantha May 17, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Honteux ##### Samantha Stayed 4 nights in May 2024 ### 2/10 Terrible #### hanene May 11, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Il manque énormément d’entretien et de propreté ##### hanene Stayed 7 nights in May 2024 ### 8/10 Good #### silvia Mar 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Entre precio/ calidad estuvo ok ##### silvia Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [The Marmara Pera](https://www.expedia.ca/Istanbul-Hotels-The-Marmara-Pera.h11691.Hotel-Information) > > [Radisson Blu Hotel, Istanbul Sisli](https://www.expedia.ca/Istanbul-Hotels-Radisson-Blu-Hotel.h6250043.Hotel-Information) > > [Radisson Hotel President Old Town Istanbul](https://www.expedia.ca/Istanbul-Hotels-Radisson-President-Beyazit-Istanbul.h9345.Hotel-Information) > > [Elite World Grand Istanbul Kucukyali ](https://www.expedia.ca/Istanbul-Hotels-Elite-World-Asia-Hotel.h26886285.Hotel-Information) > > [JW Marriott Istanbul Bosphorus](https://www.expedia.ca/Istanbul-Hotels-JW-Marriott-Istanbul-Bosphorus.h42641512.Hotel-Information) > > [CVK Park Bosphorus Hotel Istanbul](https://www.expedia.ca/Istanbul-Hotels-CVK-Park-Bosphorus-Hotel-Istanbul.h6055713.Hotel-Information) > > [Swissotel The Bosphorus Istanbul](https://www.expedia.ca/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information) > > [Grand Hyatt Istanbul](https://www.expedia.ca/Istanbul-Hotels-Grand-Hyatt-Istanbul.h14428.Hotel-Information) > > [The Marmara Taksim](https://www.expedia.ca/Istanbul-Hotels-The-Marmara-Taksim.h26048.Hotel-Information) > > [Elite World Istanbul Taksim ](https://www.expedia.ca/Istanbul-Hotels-Elite-World-Istanbul-Taksim.h1181264.Hotel-Information) > > [Conrad Istanbul Bosphorus](https://www.expedia.ca/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > > [Four Seasons Hotel Istanbul at the Bosphorus](https://www.expedia.ca/Istanbul-Hotels-Four-Seasons-Hotel-Istanbul-At-The-Bosphorus.h1856092.Hotel-Information) > > [Barcelo Istanbul](https://www.expedia.ca/Istanbul-Hotels-Barcelo-Istanbul.h32516024.Hotel-Information) > > [Divan Istanbul](https://www.expedia.ca/Istanbul-Hotels-Divan-Istanbul.h4601.Hotel-Information) > > [Fairmont Quasar Istanbul](https://www.expedia.ca/Istanbul-Hotels-Fairmont-Quasar-Istanbul.h16385021.Hotel-Information) > > [Hilton Istanbul Bomonti Hotel & Conference Center](https://www.expedia.ca/Istanbul-Hotels-Hilton-Istanbul-Bomonti-Hotel-Conference-Center.h6226720.Hotel-Information) > > [Hilton Istanbul Bosphorus](https://www.expedia.ca/Istanbul-Hotels-Hilton-Istanbul-Bosphorus.h20867.Hotel-Information) > > [Sheraton Istanbul City Center](https://www.expedia.ca/Istanbul-Hotels-Sheraton-Istanbul-City-Center.h38329865.Hotel-Information) > > [Pera Palace Hotel](https://www.expedia.ca/Istanbul-Hotels-Pera-Palace-Hotel.h20555.Hotel-Information) > > [Istanbul Marriott Hotel Sisli](https://www.expedia.ca/Istanbul-Hotels-Istanbul-Marriott-Hotel-Sisli.h6771400.Hotel-Information) > > [Romance Istanbul Hotel](https://www.expedia.ca/Istanbul-Hotels-Romance-Istanbul-Hotel.h527413.Hotel-Information) > > [InterContinental Istanbul by IHG](https://www.expedia.ca/Istanbul-Hotels-InterContinental-Istanbul.h521137.Hotel-Information) > > [The Ritz-Carlton, Istanbul](https://www.expedia.ca/Istanbul-Hotels-The-Ritz-Carlton.h565576.Hotel-Information) > > [Dorne Suite Taksim](https://www.expedia.ca/Istanbul-Hotels-Dorne-Suite-Taksim.h38494876.Hotel-Information) > > [Grand Cevahir Hotel & Convention Center](https://www.expedia.ca/Istanbul-Hotels-Grand-Cevahir-Hotel-Convention-Center.h972529.Hotel-Information) > > [Wyndham Grand Istanbul Kalamis Marina Hotel](https://www.expedia.ca/Istanbul-Hotels-Wyndham-Grand-Istanbul-Kalamis-Marina-Hotel.h5484206.Hotel-Information) > > [Niles Hotel Istanbul - Special Class](https://www.expedia.ca/Istanbul-Hotels-Niles-Hotel-Istanbul-Special-Class.h1583001.Hotel-Information) > > [Sofitel Istanbul Taksim](https://www.expedia.ca/Istanbul-Hotels-Sofitel-Istanbul-Taksim.h42400472.Hotel-Information) > > [Doubletree By Hilton Istanbul Old Town](https://www.expedia.ca/Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303.Hotel-Information)