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"The room was clean, the AC worked great, the staff was very accommodating, the shuttle was on time and efficient, everything went according to plan; even the hot water in the shower. Thank you all for another great stay!"

"Airport shuttle, friendly staff"

"I would not stay here again. On the day of my check-in, around midnight, the hotel informed me that they had no room available for me. I was already getting ready to leave for my flight when I received the message, and I ended up flying to Nicaragua without knowing where I would be staying that night. This was especially frustrating since I had made my reservation back in December for a wedding. Eventually, the hotel was able to accommodate me by the time I arrived, but only because someone from the wedding advocated on my behalf. Without that, it felt like the hotel was prepared to leave me without a place to stay. When I arrived at 2:30 pm, my room was still not ready, and there was no apology for the stress they caused during my travel. They offered a “complimentary” welcome drink, which was already included with my Expedia reservation. The amenities are very outdated. The spa experience was poor and felt unprofessional. Music was played from a phone, and they didn’t even have Spotify Premium—advertisements interrupted the massage. I could also hear staff chatting loudly outside the room. That said, the massage itself was good. Kudos to the masseuse, who clearly did her best. The issue is with the hotel for not providing the proper environment or resources for their staff. Overall, after all the stress leading up to the trip, the stay was not worth it."

"Clean room, comfortable beds and pillows great staff"

"The best place we stayed in Nicaragua! The breakfasts were excellent, great host, lovely garden and pool. "

"Great location, excellent staff!! Very nice furniture, excellent beds. I wil definitely be back "

"Want to experience a lovely colonial hotel, Hotel Polvora is the place to stay! It offers large, comfortable rooms, a beautiful pool area, and great sitting areas to relax. It is less than a 15 minute walk to the center square. The streets are a delight to walk with lots of cool shops and cafes."

"Didn't have the time to use the swimming pool. "

"It was nice clean for the price we paid,."