6/10 – Acceptable
Jamie P.
22 mai 2024
An off day?
I’m very pregnant, uncomfortable, cranky, I booked last minute and arrived a couple hours later than anticipated (6 pm instead of 4), but I had my worst Vrbo experience to date.
Pros: neighborhood, charming aspects including backyard, some nice updates including refrigerator, my dad liked the comfortable recliner, my 4 year old liked the fish/squirrels/birds and games closet; co-host did communicate and offered partial refund (received) and discount on cleaning fees (unclear if received yet).
Cons: in the automated Vrbo message host phone number was X’d out. We didn’t have checkin instructions by 6, and the time it took to get a response through Vrbo felt excessive with caveats above, it was a hot day and the neighbors were clearly having a gathering and the driveway/garage is split (this was in checkin instructions not received but I don’t believe it was in listing or reviews).
The washer/dryer was inoperable/undergoing maintenance/dissasembled and partially blocked the rear door making accessibility challenging. I cleaned up some spilled milk in the kitchen and found the floor dirty. The downstairs smells like an old house (again I’m very pregnant and sensitive to smells). The upstairs carpet is old, the heat upstairs was repressive. AC units helped but took time to do so.
The host was kind to offer a late checkout when I booked; we did not end up using it, I just wanted to leave as soon as possible.
Jamie P.
Séjour de 1 nuit en mai 2024