[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Spring Hotel Vulcano Eco-friendly paradise with tropical gardens invites travelers to unwind at the poolside bar, enjoy the spa, or play mini golf and nearby 18-hole course. ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/608e6a4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/4a63221f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/fb4d8fe2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/889123ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/17483d3f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Spring Hotel Vulcano, where tropical gardens and eco-friendly charm meet modern luxury. Relax at the poolside bar or unwind with a rejuvenating spa treatment; then challenge yourself to a round of mini golf or 18 holes on the nearby course. With shopping, yoga classes, and high-speed WiFi on site, this hotel near Playa de las Américas has something for everyone. 8.6 Excellent ## Popular amenities - Bar - Spa - Pool - Room service - Laundry - Gym ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=692004&PinnedHotelID=692004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/875eaf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use, Balcony 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom - 323 sq ft - Sleeps 1 - 1 Double Bed ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/2b9e9b8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Balcony, Pool View ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes - 323 sq ft - Sleeps 1 - 1 Double Bed ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/875eaf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom - 323 sq ft - Sleeps 3 - 2 Twin Beds OR 1 Double Bed ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/2b9e9b8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Pool View 9.4 Exceptional 3 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes - 323 sq ft - Sleeps 3 - 2 Twin Beds OR 1 Double Bed ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/1e541a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony (3 adults) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Eco-friendly toiletries - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/1e541a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony (2 adults and 1 child) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Eco-friendly toiletries - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/2b9e9b8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony, Pool View (2 adults and 1 child) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes Eco-friendly toiletries - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/2b9e9b8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony, Pool View (3 adults) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes Eco-friendly toiletries - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/e54304a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room UP (Free access Up! Level Sun Terrace) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes Eco-friendly toiletries - 323 sq ft - Sleeps 2 - 2 Twin Beds OR 1 Double Bed ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/e54304a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room UP (3 adults,Free access Up! Level Sun Terrace) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes Eco-friendly toiletries - 323 sq ft - Sleeps 3 - 2 Twin Beds OR 1 Double Bed ![Minibar, blackout drapes, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/700000/692100/692004/e54304a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room UP (1 Adult,Free access Up! Level Sun Terrace) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes Eco-friendly toiletries - Sleeps 1 - 1 Twin Bed ### Economy Double Room ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Eco-friendly toiletries - Sleeps 2 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### Economy Duble Room (2 adults and 1 child) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Eco-friendly toiletries - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### Economy Double Room (3 adults) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Eco-friendly toiletries - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### Economy Double Room (1 adult) ### Highlights Balcony Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Eco-friendly toiletries - Sleeps 1 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information) ## About the area Located in Arona, Spring Hotel Vulcano is in the city center and next to a golf course. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fañabé Beach and Playa de las Américas. Siam Park and Water Sports Tenerife are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Arona travel guide](https://www.expedia.ca/Arona.dx5779) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.05735%2C-16.73050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sS1pv8_KRMpBuZc5-Y5SNALImgM=) Avda Antonio Dominquez Alf 8, Arona, Tenerife, 38660 ### What's nearby - Las Vistas Beach - 8 min walk - 0.8 km - Playa de las Américas - 8 min walk - 0.8 km - Veronicas Strip - 12 min walk - 1.0 km - Siam Park - 4 min drive - 1.9 km - Los Cristianos Beach - 5 min drive - 1.9 km ### Getting around - Tenerife South Airport (TFS) - 19 min drive ### Restaurants - ‪Hard Rock Cafe Tenerife - ‬5 min walk - ‪Aparthotel Parque La Paz - ‬4 min walk - ‪Hotel Best Tenerife - ‬3 min walk - ‪La Karina - ‬2 min walk - ‪Oriental Garden - ‬5 min walk ## About this property ### Spring Hotel Vulcano Upscale eco-certified hotel near Playa de las Américas Near Las Vistas Beach and Los Cristianos Beach, Spring Hotel Vulcano provides an adjacent golf course, a poolside bar, and a terrace. Treat yourself to a manicure/pedicure or a massage at the onsite spa. Yoga classes are offered at the gym; the property also has shopping on site, mini golf, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free WiFi in public areas. Additional perks include: - 2 outdoor pools along with sun loungers and pool umbrellas - Bike rentals, a computer station, and a porter/bellhop - A vending machine, a front-desk safe, and laundry services - Smoke-free premises, concierge services, and multilingual staff Room features All 371 rooms have comforts such as air conditioning, in addition to perks like safes and minibars. Other amenities include: - Bathrooms with eco-friendly toiletries and showers - 32-inch flat-screen TVs with satellite channels - Wardrobes/closets, balconies, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/530000/527500/527435/5c4f6ab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cleopatra Palace Hotel Arona - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,000 reviews CA $275 CA $295 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=527435&PinnedHotelID=527435&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/10000/2800/2701/41a1d72d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mediterranean Palace Arona - 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Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,003 reviews CA $361 CA $386 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13089814&PinnedHotelID=13089814&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/92dd9450.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Conquistador Arona - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 616 reviews CA $394 CA $422 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free offsite parking ### Food and drink - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - Bicycle rentals - Billiards/pool table - Full-service spa - Gym - Mini golf - Sauna - Shopping - Steam room - Yoga classes ### Family friendly - 2 outdoor pools - Laundry facilities - Mini golf - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 8 floors - At least 80% lighting from LEDs - Built in 1986 - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Eco-friendly toiletries - Iron/ironing board on request - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - In-room safe fee: EUR 3.50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 ### Property is also known as Spring Hotel Vulcano Arona Spring Vulcano Arona Spring Hotel Vulcano Spring Hotel Vulcano Hotel Spring Hotel Vulcano Arona Spring Hotel Vulcano Hotel Arona ## Frequently asked questions ### Does Spring Hotel Vulcano have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Spring Hotel Vulcano? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Spring Hotel Vulcano on Oct 22, 2025 start from CA $341.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Arona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Spring Hotel Vulcano pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Spring Hotel Vulcano? > There is free parking nearby. ### What time is check-in at Spring Hotel Vulcano? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Spring Hotel Vulcano? > Check-out is at noon. ### Where is Spring Hotel Vulcano located? > Located in the heart of Arona, this spa hotel is within a 10-minute walk of Arona Pyramid and Playa de las Américas. Las Vistas Beach and Los Cristianos Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Spring Hotel Vulcano Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 75 8 - Good 57 6 - Okay 9 4 - Poor 4 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Margaret Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely property in a central location. Breakfast was outstanding and available up to 12 pm ##### Margaret Stayed 5 nights in Aug 2025 ### 8/10 Good #### Darren Jul 15, 2025 Liked: Cleanliness, amenities Lovely breakfast and pools great and clean room ![](https://a.travel-assets.com/ugc/hotel-reviews/17005dd3-1538-4b7e-b1fb-ca77ec1e318a-1752613125967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b468237d-3cb6-46e0-ba95-ae10d9b4ad0b-1752613126470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e70ff7b-60d3-4b16-be67-3c4d385ef3de-1752613122892.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6eaa905-99b6-4e6b-8250-8301f7eafcb0-1752613124126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darren Stayed 14 nights in Jul 2025 ### 10/10 Excellent #### Edward Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. Perfect hotel for tenerife ##### Edward Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Richard Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Richard Stayed 5 nights in Mar 2025 ### 6/10 Okay #### Jyrki Jan 13, 2025 Joo ##### Jyrki Stayed 5 nights in Dec 2024 ### 8/10 Good #### Marco Jan 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good breakfast ##### Marco Stayed 7 nights in Jan 2024 ### 8/10 Good #### Michael” Feb 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. Rooms Staff & Reception excellent. Quality of food could be better Food needs to be served & kept hot. ##### Michael” Stayed 10 nights in Jan 2024 ### 10/10 Excellent #### Erik Andersson Jan 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good. Nice surroundings ##### Erik Andersson Stayed 1 night in Jan 2024 ### 10/10 Excellent #### David Nov 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there. ##### David ### 6/10 Okay #### David Mar 13, 2024 Liked: Cleanliness, property conditions & facilities #### Disappointed We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back. ##### David Stayed 8 nights in Mar 2024 ### 10/10 Excellent #### Scott Aug 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hired a car and parking was not easy. ##### Scott Stayed 6 nights in Aug 2023 ### 4/10 Poor #### Paulo Jan 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price. ![](https://a.travel-assets.com/ugc/hotel-reviews/9974494CCEEBF93E4C8485940543AA80DDC44EDC1736155451974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95A2D0173FE6FF4FBD7427845277F4A6F8B356511736155452673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA041F7AC3C8CB7E34C3D2823F0604BD4D48B5411736155453177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9F94BB2DF39B572D6CF74A9C7718614CD421F0031736155453191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paulo Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Fiona Lorraine Sep 9, 2023 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service This hotel is lovely but they clearly have a problem with a cockroach infestation which they acknowledged that they were already aware of but are not dealing with properly or seriously enough in my opinion. My own room on the ground floor and my friends room on the 7th floor which was a premium room both had cockroaches and they were running around the swimming pool area too. I think this hotel needs an urgent health and safety inspection and should have its Expedia recommended staus removed until a inspection is passed. ##### Fiona Lorraine Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Joy Feb 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care. ##### Joy Stayed 1 night in Feb 2025 ### 6/10 Okay #### Angela Jan 9, 2023 Disliked: Cleanliness #### Blast from the past We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel. ##### Angela Stayed 6 nights in Jan 2023 ### 8/10 Good #### DAWN Dec 3, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great environment not so great service The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds ![View from chill out area looking over pool to Balance Terrace](https://a.travel-assets.com/ugc/hotel-reviews/1E579358DF1664C77570BDE7EE80013532E028AD1701599709975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Impressive entrance and seating area ](https://a.travel-assets.com/ugc/hotel-reviews/FA2728444722ED0702C2E27B1A865CB946D2E2071701599713022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from room 126](https://a.travel-assets.com/ugc/hotel-reviews/34BB5E799060B55B519E681957CBEF8C06B427071701599712516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DAWN Stayed 7 nights in Nov 2023 ### 8/10 Good #### Karolien Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen. ##### Karolien Stayed 11 nights in May 2025 ### 10/10 Excellent #### annie Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### annie Stayed 8 nights in Jun 2025 ### 8/10 Good #### Kjetil May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mat bra, rom bra, badeområdet bra, hyggelig betjening ##### Kjetil Stayed 1 night in May 2025 ### 10/10 Excellent #### Frank May 30, 2025 ##### Frank Stayed 10 nights in May 2025 ### 10/10 Excellent #### Matthew May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great clean central hotel Great hotel really central to the main strip and very clean - breakfast was also very good ##### Matthew Stayed 5 nights in May 2025 ### 8/10 Good #### Rachida Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le UP est juste top mais seulement quand il n’y a pas grand monde ! ##### Rachida Stayed 5 nights in Apr 2025 ### 8/10 Good #### hemlata Dilipkumar Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### hemlata Dilipkumar Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Peter Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen. ##### Peter Stayed 12 nights in Nov 2024 ### 8/10 Good #### Simon Dec 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Simon Stayed 5 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Hotel Best Semiramis](https://www.expedia.ca/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information)