Title: Marinell Collection Palm-Mar (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=83206403&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Marinell Collection Palm-Mar Family-friendly aparthotel with 2 outdoor pools and a poolside bar ## Photo gallery for Marinell Collection Palm-Mar ![2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers - Marinell Collection Palm-Mar (Arona)](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/4a6d24b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Designer store - Marinell Collection Palm-Mar (Arona)](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/6d72822c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Marinell Collection Palm-Mar (Arona)](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/e095d8d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Travel crib, free WiFi, bed sheets - Marinell Collection Palm-Mar (Arona)](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/717a1e32.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms, Balcony | Living room - Marinell Collection Palm-Mar (Arona)](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/e7343422.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Marinell Collection Palm-Mar Apartments offers an active getaway near Siam Park. Enjoy drinks at the poolside bar, challenge friends to mini golf, or keep fit at the gym. Two outdoor pools with sun loungers provide perfect spots to unwind between adventures. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Kitchen - Pet friendly - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=83206403&PinnedHotelID=83206403&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Apartment, 1 Bedroom, Balcony ![Travel crib, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/717a1e32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Balcony ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom, Terrace ![Travel crib, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/ca412aeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Terrace ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 721 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Balcony ![Travel crib, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/717a1e32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Balcony ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 915 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Balcony (3 Beds) ![Apartment, 2 Bedrooms, Balcony (3 Beds) | Living room](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/4dc80031.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Balcony (3 Beds) ### Highlights Balcony or patio Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 926 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Balcony (Salon Enlarged) ![Apartment, 2 Bedrooms, Balcony (Salon Enlarged) | Living room](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/b66f3d15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Balcony (Salon Enlarged) ### Highlights Balcony Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 1023 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Terrace (3 Beds) ![Apartment, 2 Bedrooms, Terrace (3 Beds) | Terrace/patio](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/e5852f61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (3 Beds) ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 990 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Terrace ![Terrace/patio](https://images.trvl-media.com/lodging/84000000/83210000/83206500/83206403/f3f74121.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace ### Highlights Deck/patio Air conditioning Kitchen Refrigerator Dining table Dishwasher Flat-screen TV Washing machine - 1023 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Palm-Mar-Apartments-Tenerife-South.h83206403.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Palm-Mar-Apartments-Tenerife-South.h83206403.Hotel-Information) ## About the area Arona is home to Marinell Collection Palm-Mar. Siam Park is a popular attraction and the area's natural beauty can be seen at Fañabé Beach and Las Vistas Beach. Consider Medieval Adventure at Castillo San Miguel for a night out or Water Sports Tenerife if you're traveling with kids. [Visit our Arona travel guide](https://www.expedia.ca/Arona.dx5779) [View more Aparthotels in Arona](https://www.expedia.ca/Arona-Apart-Hotels.d5779-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.02519%2C-16.69273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ygWzHakUhTDOEKGx5tMfa6VKku4=) C. Alimoche, Arona, Santa Cruz de Tenerife, 38632 ### What's nearby - ![Nice rocky beach, great opportunity for sunset photography #BeachTips #BvS](https://images.trvl-media.com/place/6355207/7c51f8f8-8cee-4742-a3e4-dae39c75ccfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa de la Arenita 15 min walk \- 1.3 km - ![0_120695488](https://images.trvl-media.com/place/553248635976496715/8c9e26dd-cd76-486b-b0af-c90617f8a102.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tenerife Beaches 15 min walk \- 1.3 km - ![Siam Park which includes a waterpark and swimming as well as a large group of people](https://images.trvl-media.com/place/6139046/08fe983a-dfdd-4031-8838-96ed240a6c1c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Siam Park 16 min drive \- 11.6 km - Golf Los Palos 7 min drive \- 3.0 km - Los Palos Golf Center 7 min drive \- 3.0 km ### Getting around - Tenerife South Airport (TFS) 19 min drive ### Restaurants - Bahia beach 19 min walk - Trigo Cafeteria Pizzeria Creativa 5 min walk - Sur-Plus 11 min walk - El pescaito 11 min walk - bahia verde 11 min drive ## About this property ### Marinell Collection Palm-Mar Family-friendly aparthotel with 2 outdoor pools and a poolside bar 2 outdoor pools, a fitness center, and a bar/lounge are available at this smoke-free aparthotel. Other amenities include a poolside bar, a snack bar/deli, and self parking. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Added amenities include free WiFi, a sofa bed, and an electric kettle. Marinell Collection Palm-Mar offers 171 air-conditioned accommodations with complimentary bottled water. Accommodations are furnished with double sofa beds and dining tables. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers. This Arona aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 32-inch flat-screen televisions come with satellite channels. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2330000/2322400/2322370/69f1329e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Tenerife Country Club San Miguel de Abona - Pool - Hot tub - Kitchen - Free WiFi 9.0 Wonderful 706 reviews CA $404 CA $432 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=2322370&PinnedHotelID=2322370&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/58000000/57210000/57202700/57202681/b5e41f05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Residences by Wyndham Costa Adeje Costa Adeje - Pool - Hot tub - Kitchen - Parking included 9.0 Wonderful 234 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=57202681&PinnedHotelID=57202681&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2350000/2343100/2343080/21b7ec48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Barbara Golf And Ocean Club San Miguel de Abona - 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2 outdoor pools - Lifeguards - Pool gate - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Covered self parking on site (EUR 7.50 per day) ### Family friendly - Children's pool - Playground - Pool gate - Travel crib ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Freezer - Microwave - Paper towels - Refrigerator - Toaster ### Dining - A bar/lounge - A poolside bar - Dining table - Snack bar/deli ### Bedrooms - Bedsheets provided - Double sofa bed ### Bathroom - Shower - Towels provided ### Living spaces - Dining table ### Entertainment - 32-inch flat-screen TV with satellite channels ### Outdoor areas - Outdoor furniture ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - One pet total (up to 11 lbs per pet) - Fee: EUR 10 per pet per night - Service animals exempt from fees - Deposit: EUR 100 per stay ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - Free bottled water - Limited-hour front desk - Safe at front desk - Tour and ticket assistance ### Things to do - Children's pool - Gym - Mini golf - Table tennis ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 171 units ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation This property enforces quiet hours from 9:00 PM to 9:00 AM Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 10 per pet, per night, plus a deposit of EUR 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 11 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Covered self parking fee: EUR 7.50 per day - Pet deposit: EUR 100 per stay - Pet fee: EUR 10 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number ESFCTU0000380160008220880000000000000VV-38-4-00953942, VV-38-4-00953942, ESFCTU0000380160008213640000000000000VV-38-4-00948814, VV-38-4-00948814, ESFCTU0000380160008223230000000000000VV-38-4-00954187, VV-38-4-00954187 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 9:00 AM to 8:00 PM ### Property is also known as Marinell Palm Mar Apartments Marinell Collection Palm Arona Palm Mar Apartments Tenerife South Marinell Collection Palm-Mar Arona Marinell Collection Palm Mar Apartments Marinell Collection Palm-Mar Aparthotel Marinell Collection Palm-Mar Aparthotel Arona ## Frequently asked questions ### Does Marinell Collection Palm-Mar have a pool? ### How much does it cost to stay at Marinell Collection Palm-Mar? ### Is Marinell Collection Palm-Mar pet-friendly? ### How much is parking? ### What time is check-in at Marinell Collection Palm-Mar? ### What time is check-out at Marinell Collection Palm-Mar? ### Where is Marinell Collection Palm-Mar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Marinell Collection Palm-Mar Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.4 Property conditions & facilities 10 - Excellent 44 8 - Good 29 6 - Okay 7 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Nicola Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Quiet location, clean comfortable rooms. Friendly, knowledgeable and really helpful reception staff. Would recommend ##### Nicola Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Sweedlin Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice atmosphere, quiet area, lovely staff, apartment is spacious, good amenities, would highly recommend ##### Sweedlin Stayed 7 nights in Nov 2025 ### 8/10 Good #### Kassime Sep 26, 2025 Liked: Cleanliness, room comfort, communication Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices. ![](https://a.travel-assets.com/ugc/hotel-reviews/3f89bbef-7866-4d6d-b983-0953cf66c3f7-1758898254023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kassime Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Oluwatoyin Sep 18, 2025 Liked: Cleanliness, room comfort, communication Good apartment hotel. Helpful staffs. Nice pool. ##### Oluwatoyin Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Yaneidys Jul 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Parking was not easy but the place overall is nice, not so many options to eat past 7 pm ##### Yaneidys Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Mark Jul 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent facilities and the staff were always polite and helpful ##### Mark Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Amanda Oct 2, 2024 Liked: Cleanliness, property conditions & facilities Very clean and friendly ##### Amanda Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### michelle Nov 27, 2024 Liked: Cleanliness, room comfort, communication The stay in these apartments where absolutely amazing, comfy bed spacious apartment and the extras of ping pong tables and crazy golf. Staff are so helpful to. Would highly recommend this property to family and friends. Walking distance to all amenities ##### michelle Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### ceri Jul 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very happy with the property and the grounds. Very few people in the pool in the morning. Always parasols and sunbeds free. Lovely chilled atmopshere. More local shops and resturants than we first realised. Very friendly staff. ##### ceri Stayed 8 nights in Jul 2024 ### 8/10 Good #### Agustin Jan 3, 2025 Liked: Amenities, property conditions & facilities We asked for the towels to be changed at an specific date and did not happened … when we asked to be changed we were told that they will change them the day we are living which as you can understand did not made any sense Overall the property has great amenities ##### Agustin Stayed 4 nights in Dec 2024 ### 4/10 Poor #### Jeroen Nov 9, 2023 Disliked: Amenities, property conditions & facilities, communication Cheap. But really budged location. There was a terrible connection to the city. View was bad. Unfinished apartments from years ago. Really hot sith no airco. Was in november but wot not book in summer! ##### Jeroen Stayed 4 nights in Nov 2023 ### 8/10 Good #### Denis Dec 11, 2024 Liked: Cleanliness, amenities, communication Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements. ##### Denis Stayed 12 nights in Nov 2024 ### 8/10 Good #### Venkata Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice place ##### Venkata Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Saheed Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Ivan was very helpful and pleasant when i had issues charging my phone. The surrounding area is being developed. Limited bus service from property to main road, so walking or taxi is the only option. Inconvenient at night. ##### Saheed Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Saul Alejandro Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great ##### Saul Alejandro Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Mark Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent property and staff ##### Mark Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Neneh Aug 9, 2025 Liked: Cleanliness, room comfort, communication The staff at the reception desk was very friendly, and helpful. We are happy with the customer service at the reception. They were all professional, great service. ##### Neneh Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### O yin Jan 1, 2026 Disliked: Cleanliness, communication Extremely disappointed with this hotel. I stayed here for eight consecutive nights, and there were cockroaches in both the bathroom and the kitchen sink, which is completely unacceptable. I made complaints twice, yet there was no response until the evening, even though I reported the issue in the morning. When cockroaches appeared again the second time, the hotel offered to move us to another room on the 3rd floor. However, we only had two nights left, and travelling with a child made moving rooms very inconvenient. This issue should not have happened at all during such a long stay. Noise insulation was extremely poor. I could even hear snoring from the room upstairs. Every morning around 6 a.m., housekeeping carts and trolley wheels were extremely loud, and staff dragging luggage through the corridors made it impossible to rest. The bed was very hard, and both the mattress and pillows were extremely uncomfortable, resulting in very poor sleep quality. The swimming pool also appeared unsafe. I personally witnessed a woman cutting her foot and bleeding due to sharp or damaged tiles on the ground, which raised serious safety concerns. To be fair, the kitchen, refrigerator, and washing machine were convenient and useful. However, hygiene and safety issues must be properly addressed first, as these are far more important than convenience. Overall, this stay was far below expectations. I wouldn’t even give 1 star if that were an option. I will not return to this hotel and do ![](https://a.travel-assets.com/ugc/hotel-reviews/f3ccfadd-81a2-4c43-91f9-2c83316b20b1-1767266519868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c92fcfea-40aa-4e7a-bc7a-78b370723af5-1767266521000.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aacf3782-f897-4bd9-9c85-8afd667d9884-1767266517999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f226e7c7-6f9e-4760-a8e0-4f094eb8beb0-1767266518166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### O yin Stayed 8 nights in Dec 2025 ### 4/10 Poor #### Leanne Aug 22, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Room is average nowhere near as nice as photos. I did not enjoy my stay here I have to be honest . Reception quite rude and unhelpful, arrived at 12pm with my 3 young kids and was told my room will not be ready until 4pm . He said that he would make sure they clean my room asap so we can check in. Which of course did not happen . At 4 pm I was told my room was still not ready and I would have to wait by the pool with my kids after getting off a 4 hour flight . Only when I said I’m Going to leave and go somewhere else and I will contact my credit card provider my room was suddenly ready.. but it wasn’t every 10 minutes someone would knock the door returning dishes and towels and cups toilet roll . Felt the opposite of a fancy hotel . The only person I would recommend this place to is my ex girlfriend ##### Leanne Stayed 1 night in Aug 2024 ### 8/10 Good #### Gerd Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Zeer behulpzaam personeel. We kregen eerst een appartement op de 1ste verdieping, mét balkon, zoals geboekt. Dit balkon keek evenwel uit op een tegenoverliggend balkon. Op ons verzoek konden we, tegen betaling van een kleine meerprijs, na 2 dagen verhuizen naar een appartement op de 3de verdieping met uitzicht op het mooie zwembad. Ruim appartement met zeer goed uitgeruste keuken, prima sanitair en uitstekend bed(in het 2de appartement, in het eerste was het matras keihard, en wij zijn wat gewoon). ##### Gerd Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Onur Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Sauberes Zimmer und guter Service ##### Onur Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### YANNICK Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Tout était parfait. Très bon accueil. Appartement spacieux. Je recommande vivement ##### YANNICK Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### MARIO Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Ottima location ottimo il personale ottime colazioni Da consigliare anche la posizione strategica ![](https://a.travel-assets.com/ugc/hotel-reviews/708e8001-0ee3-4490-bba9-582f49ae0b26-1763130634635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4b0360a6-fdda-4d52-be20-6b263136414f-1763130629342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc570b26-c8c8-4e7d-96b4-ec1efaecea71-1763130717582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51454510-5a54-43d8-9d8f-b338dbd802a3-1763130715464.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARIO Stayed 6 nights in Nov 2025 ### 4/10 Poor #### Bindu Oct 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy. ![](https://a.travel-assets.com/ugc/hotel-reviews/ca829eee-1812-4769-81bd-d94d818500ea-1761822488428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b07c8b61-0ad6-45ef-8e0c-70d38fe3664e-1761822488492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f723f1b6-844d-4e8f-9cfc-f9b93ce80157-1761822487856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9cce763d-82ab-4072-9c9b-1f0b36ecfc1e-1761822487373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bindu Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Emma Oct 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops. ##### Emma Stayed 5 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Paradisus Salinas Lanzarote – All Inclusive – Adults Only](https://www.expedia.ca/Teguise-Hotels-Paradisus-Salinas-Lanzarote.h869319.Hotel-Information) > > [PORT ROYALE Apartments](https://www.expedia.ca/Arona-Hotels-PORT-ROYALE-Apartments.h94905901.Hotel-Information) > > [Shambhala Fuerteventura](https://www.expedia.ca/La-Oliva-Hotels-Shambhala-Fuerteventura.h70917795.Hotel-Information) > > [Apartamentos Costamar](https://www.expedia.ca/Arona-Hotels-Apartamentos-Costamar.h9553361.Hotel-Information) > > [Servatur Puerto Azul](https://www.expedia.ca/Mogan-Hotels-Servatur-Puerto-Azul.h1154535.Hotel-Information) > > [Rok Plaza - Only Adults](https://www.expedia.ca/Guia-De-Isora-Hotels-Rok-Plaza-Only-Adults.h9499358.Hotel-Information) > > [Santa Catalina, a Royal Hideaway Hotel](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Santa-Catalina.h11800.Hotel-Information) > > [106 - Casa Flamingo (LH106)](https://www.expedia.ca/Yaiza-Hotels-106-Casa-Flamingo.h21682499.Hotel-Information) > > [Hotel Mogan Princess & Beach Club- All Inclusive](https://www.expedia.ca/Mogan-Hotels-Hotel-Mogan-Princess-Beach-Club.h1526902.Hotel-Information) > > [Atlantis Park Resort](https://www.expedia.ca/San-Cristobal-De-La-Laguna-Hotels-Atlantis-Park-Resort.h6997672.Hotel-Information) > > [Apartamentos LIVVO Morromar](https://www.expedia.ca/Tias-Hotels-Apartamentos-Morromar-THe-Home.h1388121.Hotel-Information) > > [Nautilus Lanzarote](https://www.expedia.ca/Tias-Hotels-Nautilus-Lanzarote.h1249689.Hotel-Information) > > [Atlantis Las Lomas](https://www.expedia.ca/Tias-Hotels-Atlantis-Las-Lomas.h11619478.Hotel-Information) > > [Balcón del Mar](https://www.expedia.ca/Mogan-Hotels-Balcon-Del-Mar.h10537362.Hotel-Information) > > [Hotel Lava Beach](https://www.expedia.ca/Tias-Hotels-Hotel-Lava-Beach.h24427228.Hotel-Information) > > [Servatur Hartaguna - Adults Only](https://www.expedia.ca/Mogan-Hotels-Apartamentos-Hartaguna.h37689373.Hotel-Information) > > [Bhavana Surf House - Hostel](https://www.expedia.ca/La-Oliva-Hotels-Bhavana-Surf-House.h31279852.Hotel-Information) > > [Rosamar Resort Lanzarote](https://www.expedia.ca/Tias-Hotels-Rosamar-Resort-Lanzarote.h11898726.Hotel-Information) > > [Dream Bocayna Village Playa Blanca](https://www.expedia.ca/Yaiza-Hotels-Tacande-Bocayna-Village-Feel-And-Relax.h1895484.Hotel-Information) > > [MAAR House](https://www.expedia.ca/La-Oliva-Hotels-Agua-Surfhouse.h39487640.Hotel-Information) > > [Barceló Santiago - Adults Only](https://www.expedia.ca/Santiago-Del-Teide-Hotels-Barcelo-Santiago.h970635.Hotel-Information) > > [Gloria Palace Royal Hotel & Spa](https://www.expedia.ca/Mogan-Hotels-Gloria-Palace-Royal-Hotel-Spa.h2897948.Hotel-Information) > > [Aqua Suites Hotel Boutique](https://www.expedia.ca/Tias-Hotels-Aqua-Suites-Lanzarote.h36171414.Hotel-Information) > > [El Marqués Palace by Intercorp Hotel Group](https://www.expedia.ca/Santiago-Del-Teide-Hotels-El-Marques-Palace-By-Intercorp-Hotel-Group.h6152714.Hotel-Information) > > [Ohasis Boutique Suites](https://www.expedia.ca/Arona-Hotels-Ohasis-Boutique-Suites.h12031020.Hotel-Information) > > [Plus Fariones Apartamentos](https://www.expedia.ca/Tias-Hotels-Apartamentos-Fariones.h8250211.Hotel-Information) > > [Hotel Riu Oliva Beach Resort - All Inclusive](https://www.expedia.ca/La-Oliva-Hotels-Hotel-Riu-Oliva-Beach-Resort.h4606992.Hotel-Information) > > [Pandora apartment](https://www.expedia.ca/Arona-Hotels-Pandora-Apartment.h99405149.Hotel-Information) ### Packages