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"Perfect"

"Good"

"The hotel.didnt have the room we booked and switched us in a two queen size bed bedroom instead saying Expedia overbooked the rooms allowed ! No option, no compensation offered by the hotel. There was a wedding that night and it was very loud and we could hear the music passed 23h00 in our room. Breakfast was ok, as most of the breakfast included in the hotels who.offered that Breakfast area was in the lobby, just in front of the main entrance. No privacy and very noisy. "

"Room was very clean,front desk staff was friendly and lots of options to choose from for breakfast but if you want it hot, you need to be down to eat before 9 as breakfast is starting to cool, would be much better if breakfast was still hot at 9 since breakfast is being served till 10:am"

"All in all it was a great experience clean room pleasant staff and enjoyed the breakfast lots of choices "

"Food was really good, Hot Tub? Where was the hot tub? Please please tell me cuz that would have made my stay sooooo much better! Although it was a great stay hot tub would have topped it off!"

"It was a gem of a spot"

"Great staff roon was very comfortable "

"An excellent location. Excellent parking. Beauty view. Incredible restaurant. Management and staff who truly care. Management is very in tune with everything around them, and show a clear focus on providing a premium guest experience. All hotel owners, management and staff should take a page from the fine folks at the Old Orchard Inn, and how they are committed to making improvements every day. Large and small details alike get their focus ... * Premium check in experience. You can see the focus on continuous improvement here. * Little things like recently moving vending machines and trash bins closer to the front desk to be more convenient and practical for guests. * Smiles and engagement from staff - custodians, restaurant, lobby, management, etc. * Very approachable staff. Very accommodating. Excellent communications. * Went the extra mile to ensure my family and I were very well treated and that we have a fantastic experience. Even paid attention to a minor note in a prior email that it was our son's 19th birthday and added a special touch. Very classy! The management and staff at the Old Orchard Inn truly care about their guests' experience, and this was on full display especially at our last stay. Can't thank James Clouthier and Mark Lowe enough. We will see you again soon, Old Orchard Inn! "