Title: Grand Oasis Tulum Riviera All Inclusive Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Oasis Tulum Riviera All Inclusive Resort Family-friendly resort on the beach, with 11 outdoor pools ![11 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/37000000/36780000/36776100/36776053/e970ccc5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/37000000/36780000/36776100/36776053/20756f52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/37000000/36780000/36776100/36776053/53a7f58b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun Club Jr Suite Ocean Front King | View from room](https://images.trvl-media.com/lodging/37000000/36780000/36776100/36776053/5a4fae9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 bars/lounges, 2 poolside bars](https://images.trvl-media.com/lodging/37000000/36780000/36776100/36776053/e244c75b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a nightclub, 2 poolside bars, and a terrace at Grand Oasis Tulum Riviera All Inclusive Resort. With a private beach, sun loungers, and scuba diving, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes are offered at the gym; other things to do include basketball, volleyball, and snorkeling. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 7.0 Good ## Popular amenities - - - Parking available - All-inclusive - Bar - Spa ## Room options ### Check availability for these dates # Tonight [Sep. 25 - Sep. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 26 - Sep. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=36776053&PinnedHotelID=36776053&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Grand-Oasis-Tulum-Riviera-All-Inclusive-Resort.h36776053.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Grand-Oasis-Tulum-Riviera-All-Inclusive-Resort.h36776053.Hotel-Information) ## About the area Located in Akumal, Grand Oasis Tulum Riviera All Inclusive Resort is on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Akumal Ecological Center and El Toh Ecopark. [Visit our Akumal travel guide](https://www.expedia.ca/Akumal.dx6196) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.37540%2C-87.32592&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yxZs0jFEa5-e6u6w3k2_7FN_Ryw=) Carret, Chetumal Km 252, Juárez, Akumal, ROO, 77780 ### What's nearby - Riviera Maya Golf Club - 3 min drive - 1.4 km - Dolphinaris Tulum - 4 min drive - 1.5 km - Akumal Beach - 5 min drive - 4.3 km - Half Moon Bay - 9 min drive - 6.1 km - Yal-ku Lagoon - 10 min drive - 6.8 km ### Getting around - Tulum Intl. Airport (TQO) - 64 min drive ### Restaurants - ‪Bahia Principe Grand Coba - ‬7 min drive - ‪Katok - ‬10 min drive - ‪Restaurante Yucatan - ‬6 min drive - ‪Yum Buffet - ‬8 min drive - ‪Lobby Pub - ‬8 min drive ## About this property ### Grand Oasis Tulum Riviera All Inclusive Resort All-inclusive family-friendly resort near Akumal Beach A nightclub, 2 poolside bars, and a terrace are just a few of the amenities provided at Grand Oasis Tulum Riviera All Inclusive Resort. This resort is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes are offered at the gym; other things to do include basketball, volleyball, and snorkeling. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on site and a coffee shop/cafe. Other perks at this resort include: - 11 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - Bike rentals, tennis courts, and babysitting (surcharge) - Meeting rooms, a 24-hour front desk, and coffee/tea in the lobby - Guest reviews say great things about the helpful staff Room features All 358 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### All-inclusive details This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages Number or type of beverages limited at one or more venues ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1420000/1414100/1414071/030963bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Coba - All Inclusive Akumal - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,434 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1414071&PinnedHotelID=1414071&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/880000/870800/870784/3560dceb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Tulum - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.4 Very good 1,443 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=870784&PinnedHotelID=870784&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17460000/17456900/17456830/392b930f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,009 reviews CA $330 CA $330 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=17456830&PinnedHotelID=17456830&HadPinnedHotel=true®ionId=-1&adults=2) ![9 restaurants, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/1baccd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,949 reviews CA $452 CA $452 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/99000000/98480000/98478000/98477960/a29b5496.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sens Tulum Riviera By Oasis Akumal - On private beach - Pool - All-inclusive - Spa 7.2 Good 180 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=98477960&PinnedHotelID=98477960&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/95000000/94470000/94462900/94462892/61eeb2fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Tulum Riviera Akumal - On private beach - Pool - Breakfast included - All-inclusive 7.2 Good 307 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=94462892&PinnedHotelID=94462892&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 335 reviews CA $369 CA $450 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/5000000/4100000/4093200/4093165/9400997e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive Akumal - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,007 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4093165&PinnedHotelID=4093165&HadPinnedHotel=true®ionId=-1&adults=2) ![Kayaking](https://images.trvl-media.com/lodging/1000000/870000/870000/869980/4d68738c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Luxury Akumal - All Inclusive Akumal - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,208 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=869980&PinnedHotelID=869980&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/892200/892175/12b3f654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Royal Tulum Adults Only - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 1,048 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=892175&PinnedHotelID=892175&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - 2 poolside bars - 6 restaurants - 8 bars/lounges - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - 11 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Bicycle rentals - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Kayaking - Nightclub - Playground - Scuba diving - Shopping - Snorkeling - Tennis - Waterslide - Yoga classes ### Family friendly - 11 outdoor pools - Arcade/game room - Baby toys - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Dining table - Free children's club - Free rollaway/extra bed - Free supervised activities for children - In-room crib - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator (150 inch wide door) - Front entrance ramp - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Dining table - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Individual decor - Individual furnishings - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sunscape Akumal Resorts & Spa Sunscape Akumal Beach Resorts & Spa Hotel Sunscape Akumal Beach Resorts & Spa Akumal Sunscape Akumal Beach Resorts & Spa Hotel Akumal Sunscape Akumal Beach Resorts Spa Sunscape Akumal Beach Resorts Spa All Inclusive Sunscape Akumal Beach Resorts Spa Optional All Inclusive Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal ## Frequently asked questions ### Does Grand Oasis Tulum Riviera All Inclusive Resort have a pool? > Yes, this property has 11 outdoor pools and a children's pool. ### Is Grand Oasis Tulum Riviera All Inclusive Resort pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Grand Oasis Tulum Riviera All Inclusive Resort? > Self parking and valet parking are free at this property. ### What time is check-in at Grand Oasis Tulum Riviera All Inclusive Resort? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Grand Oasis Tulum Riviera All Inclusive Resort? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Grand Oasis Tulum Riviera All Inclusive Resort? > Yes, the property is all-inclusive. ### Where is Grand Oasis Tulum Riviera All Inclusive Resort located? > Nestled on the beach, this Akumal resort is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 1.9 mi (3.1 km) from Akumal Beach. Aktun Chen and Akumal Ecological Center are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Oasis Tulum Riviera All Inclusive Resort Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 10 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 166 8 - Good 137 6 - Okay 97 4 - Poor 59 2 - Terrible 90 ### 10/10 Excellent #### Steven Dec 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a very relaxing and enjoyable vacation. ##### Steven ### 10/10 Excellent #### Romey-Francesca May 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property had lots to offer, very beautiful, and amazing/helpful staff! ##### Romey-Francesca Stayed 3 nights in May 2023 ### 10/10 Excellent #### Charles Lamont Feb 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the room I had right on the beach. ##### Charles Lamont Stayed 3 nights in Feb 2023 ### 8/10 Good #### Anna Mar 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time staying at this property. Love location and beach is one of the best. ##### Anna Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Yoannis Reyes Apr 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great experience ##### Yoannis Reyes Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Jatina Jan 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the moment we stepped out of the taxi until the time we left the staff was amazing. ##### Jatina ### 10/10 Excellent #### Salvador Dec 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sunscape was beautiful and amazing. Everyone makes you feel so comfortable .the food was amazing and delicious. The staff so friendly ##### Salvador ### 10/10 Excellent #### Victor Apr 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, food could have been better, but I can’t complain ##### Victor Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Miodrag I Jan 5, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It is right on the beach which is nice, but this is a very average resort, not worth it the money ##### Miodrag I ### 6/10 Okay #### Angel Apr 30, 2023 Disliked: Staff & service This resort need to contract more friendly people ##### Angel Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Kelly Aug 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were part of the sun club which gave us rooftop access to plunge pools and a private bar which we very much enjoyed! They also had snacks to enjoy if you didn’t want to wait in line at the buffet! ##### Kelly Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### mathew Nov 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great family stay Nice overall. The rooms were a little older. ##### mathew Stayed 7 nights in Nov 2022 ### 10/10 Excellent #### Joseph Apr 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Drinks were great. All 8 pools were great. The staff was very friendly & accommodating. Entertainment was great. Beautiful resort right on the beach. No complaints ##### Joseph ### 6/10 Okay #### william Jan 17, 2023 ITS A MAZE TO GET AROUND AND ALL FOOD IS THE SAME GOES FROM ONE REST TO THE BUFFEY ##### william ### 10/10 Excellent #### Joanne Apr 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities High quality of food. Lovely staff. The room was clean with a great king bed. Basic fittings though. ##### Joanne Stayed 8 nights in Mar 2023 ### 10/10 Excellent #### Geraldi Apr 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was everything good more games for kids they have to take care .but otherwise we had a good time with my wife and my daughter ##### Geraldi Stayed 6 nights in Apr 2023 ### 6/10 Okay #### Christian Jan 20, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Property was beautiful. Rooms and pools were rundown and cold! Hard to get towels and cabanas were dirty! ##### Christian Stayed 7 nights in Jan 2023 ### 4/10 Poor #### Devon Apr 9, 2023 Disliked: Cleanliness, amenities The food was below average and there was almost no chairs or towels available ever. ##### Devon Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Elizabeth May 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the best time, this was our first time out of the country and everyone was so kind and helpful even with language barrier. We very much enjoyed the steam session I just wish they did it more than once a week. The food was amazing with so many choices and the seasonal fruit … I tried fruit that I’ve never had before. (So good)! We will definitely be going back. ##### Elizabeth Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Stepan Feb 13, 2023 Disliked: Cleanliness The tropical zone was very far from dining area. Ants everywhere ##### Stepan Stayed 5 nights in Feb 2023 ### 4/10 Poor #### Jordan J Jan 23, 2023 Disliked: Property conditions & facilities I’ve never written a bad review in my life but this resort was disappointing and not as advertised in the photos. While the beach and staff are pleasant, the rooms and food were quite disappointing ##### Jordan J Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Alejandro Reyes Feb 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ok ##### Alejandro Reyes Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Janna Mar 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay here…we had an ocean front walk out Junior suite….it was very loud at night with the wind blowing through the door cracks….but during the day…it was wonderful having our own bed right on the beach…definitely recommend doing the upgrade!!! The food was delicious….the olive branch was probably our favorite restaurant!! I loved that u didn’t need a reservation at the restaurants…u could just pick a time and go!! There was a lot of seaweed/sargassum this time…which was sad, 😩 but we still enjoyed our time here!!! ##### Janna Stayed 5 nights in Feb 2023 ### 2/10 Terrible #### MARK May 1, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Wrong room first night, no power the second night. I left before finishing my stay to a different property. Not coming back. ##### MARK Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Jan Aug 24, 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities Need maintenance is getting old . ##### Jan Stayed 4 nights in Aug 2022