Title: The Pollux (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1093647&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pollux Travelers find the perfect balance between winter sports and relaxation at this hotel where the attentive staff helps plan memorable daily adventures ## Photo gallery for The Pollux ![Exterior - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/cd5a1211-248f-422a-8eb8-d6fad6d022ad-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Sports massages, massages - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/a835cce1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/e7867a8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Pollux (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/8b18d546.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pollux, near Matterhorn Museum, offers a breakfast buffet, garden, ski-friendly shuttle, and on-site spa. Kids love the arcade room, parents relax with lobby coffee. Free in-room WiFi for all. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Free WiFi - Gym - Business services ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Double Room, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7243d00f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View 9.2 Wonderful 10 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Shower/tub combination - 226 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Double Room, Balcony ![Double Room, Balcony](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/ed2d4ce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Family Room, City View ![Family Room, City View](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/87605180.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View 8.8 Excellent 3 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Shower/tub combination - 344 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Gallery Single Room ![Gallery Single Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/40b813ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Single Room 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer - 118 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Superior Double Room, Balcony ![Superior Double Room, Balcony](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/e452e679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony ### Highlights Balcony or patio Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer - 344 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/9c097b1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer - City view - Sleeps 3 - 1 King Bed and 1 Twin Bed ## You may also like Ad ![Deluxe Double Room | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16400000/16391900/16391853/6539919b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Continental Zermatt City Centre - Breakfast included - Pet friendly - Free WiFi - Bar 9.0 Wonderful 640 reviews CA $447 CA $478 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Zermatt-Hotels-Hotel-Continental.h16391853.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=99ffd266-84a8-47f5-950a-30938094cd82&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1380000/1379300/1379243/c7acb21b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Simi Zermatt City Centre - 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Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 361 reviews CA $931 CA $981 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Zermatt-Hotels-Grand-Hotel-Zermatterhof.h991444.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=99ffd266-84a8-47f5-950a-30938094cd82&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-The-Pollux.h1093647.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-The-Pollux.h1093647.Hotel-Information) ## About the area Located in Zermatt City Centre, a neighborhood in Zermatt, The Pollux is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Zermatt-Furi Gondola and Matterhorn Museum are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and ice skating. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02221%2C7.74710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j1mo3wdCRdvUnSA1SaU4OHIs2jI=) Bahnhofstrasse 28, Postfach 182, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 km - Matterhorn Museum \- 3 min walk \- 0.3 km - Zermatt Visitor Center \- 3 min walk \- 0.3 km - Zermatt - Furi \- 3 min walk \- 0.3 km - Zermatt-Furi Gondola \- 13 min walk \- 1.1 km ### Getting around - Zermatt Gornergratbahn Station - 3 min walk - Sion (SIR) - 77 min drive ### Restaurants - ‪Hotel Post Zermatt - ‬2 min walk - ‪Brown Cow Pub - ‬2 min walk - ‪McDonald's - ‬1 min walk - ‪Walliserkanne - ‬1 min walk - ‪Le Petit Royal - ‬1 min walk ## About this property ### The Pollux Upscale family-friendly hotel near Matterhorn Museum Located close to Zermatt-Furi Gondola, The Pollux provides a free breakfast buffet, a terrace, and a garden. Adventurous travelers may like the cycling at this hotel. Treat yourself to a sports massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room. Other perks include: - Bike rentals, a roundtrip airport shuttle (surcharge), and a banquet hall - Smoke-free premises, an elevator, and multilingual staff - A porter/bellhop, free newspapers, and a TV in the lobby - Guest reviews say great things about the helpful staff Room features All guestrooms at The Pollux include perks such as pillow menus and bathrobes, in addition to amenities like free WiFi and desk chairs. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and hair dryers - 80-cm flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/75000000/74820000/74814500/74814436/ae654baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tannenhof Zermatt City Centre - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 342 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093678/4a4613fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unique Hotel Post Zermatt City Centre - Hot tub - Breakfast included - Spa - Free WiFi 9.4 Exceptional 390 reviews CA $795 CA $839 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1093678&PinnedHotelID=1093678&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/012c26d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - 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Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 502 reviews CA $721 CA $762 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking within 9 miles (CHF 20 per day) - Roundtrip airport shuttle (surcharge) - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 3 restaurants - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Chami Bar Fire Place - Restaurant Arvenstube - Restaurant Pinte - Vegistube ### Things to do - Arcade/game room - Bicycle rentals - Full-service spa - Gym - Sauna - Ski passes - Ski storage - Snow sports gear - Steam room - TV in common areas ### Family friendly - Arcade/game room - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Sports massages ### Accessibility - Elevator - Hardwood flooring in room - Tile flooring in room ### More - Banquet hall - Built in 1978 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 80-cm flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Minibar ### More - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between October 11 and November 14\. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 45 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: CHF 20 per day (49213 ft away) - Rollaway bed fee: CHF 45 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Pollux Hotel Pollux Hotel Zermatt Pollux Zermatt The Pollux Hotel The Pollux Zermatt The Pollux Hotel Zermatt ## Frequently asked questions ### Is The Pollux pet-friendly? ### How much does it cost to stay at The Pollux? ### What time is check-in at The Pollux? ### What time is check-out at The Pollux? ### Does The Pollux provide a shuttle to the airport? ### Where is The Pollux located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Pollux Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 215 8 - Good 55 6 - Okay 8 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Ai Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very comfy and good quality beddings Nice room with city view Very nice staff and amenities Overall A+ ![Very nice room with city view](https://a.travel-assets.com/ugc/hotel-reviews/fdc22c30-494b-4eb0-be97-a6369dd302cd-1768159923715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ai Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Mark Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, convenient to train station ##### Mark Stayed 1 night in Oct 2025 ### 8/10 Good #### Jorge Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room with large comfortable bed and balcony. Very cozy hotel with an excellent bar area by fireplace, great breakfast and excellent location. Two minutes from train station. ##### Jorge Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alexandra Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were so friendly from the second we arrived, the room was spotless and they even took our luggage up for us as we had arrived early and left our bags at reception. It had a warm, cosy atmosphere with a log fire going in the evenings, and felt really welcoming. ##### Alexandra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mike Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location is great, rooms are very nice with comfortable beds. Great saunas for relaxing. ##### Mike Stayed 1 night in May 2025 ### 10/10 Excellent #### Shervin Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel in a great location! The hotel is located in a very nice location. The staff are very friendly and willing to help. Breakfast was also very nice. It worth the price! ##### Shervin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Charles Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Friendly staff. Great location for a ski trip. ##### Charles Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Brian Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was extremely friendly. I felt as safe as being at home. The breakfast and dinner were great! It was a very short & convenient walk from the train station. My family misses it… ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Loh Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Located on the main street in Zermatt, within minutes from the train station. The room is spacious and beds are comfortable..the breakfast was superb too. We used the sauna rooms in the wellness centre which is free for use. They were in tip top condition. ##### Loh Stayed 1 night in Jun 2025 ### 8/10 Good #### Romana Sep 7, 2024 Liked: Cleanliness, staff & service Good location, staff was very helpful ##### Romana Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Praveen P Apr 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect cozy hotel right in the middle of Zermatt, close to train stations and various restaurants. ##### Praveen P Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### HIROKO Aug 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was good and the room was clean, spacious and very comfortable. ##### HIROKO Stayed 2 nights in Aug 2024 ### 8/10 Good #### Jeff May 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location!! ##### Jeff Stayed 1 night in May 2024 ### 10/10 Excellent #### Manish Sep 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with family. Central and convenient. Wonderful views and great location and well equipped ##### Manish Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Blas Jun 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, clean and spacious room Great views ##### Blas Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Varun Jul 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is well kept, clean and comfortable hotel in the middle of Zermatt and very close to the train station. ##### Varun Stayed 1 night in Jul 2024 ### 10/10 Excellent #### John Oct 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location close train station. Great dining and bar. ##### John Stayed 1 night in Sep 2023 ### 6/10 Okay #### Stanley Jun 2, 2024 Liked: Amenities Property was in an excellent location. Very close to the train stay and easy navigation to everywhere we wanted to go. ##### Stanley Stayed 2 nights in May 2024 ### 10/10 Excellent #### Keerthika Aug 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Close to the train station, Gornergrat train, shopping and restaurants. Very comfortable rooms with ample space and amenities. ##### Keerthika Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kenneth Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Kenneth Stayed 2 nights in Apr 2024 ### 8/10 Good #### Rocio Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great, with a very convenient location close to the train station. The hotel is pretty and comfortable, with its own restaurant. The room was spacious and comfortable. It was on the top floor and had a glass ceiling to see the mountains. The only downside was that it was very noisy at night because it was right on the Main Street and people were out late. ##### Rocio Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Elizabeth Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so friendly at check in and check out. The restaurant staff was so friendly as well. The location was perfect to walk to the train station and the gondola to the Matterhorn. We had a beautiful view of the Matterhorn from our room! ##### Elizabeth Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mary Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved loved loved this property! Our room was great and we had a balcony that looked up at the mountains. The breakfast spread was amazing and the hotel bar is so cozy and fun. The hotel is within walking distance to train station and all around food and shopping. Will definitely stay again if we make it back to Zermatt! ##### Mary Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Patrick Aug 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very clean and spacious. It was walkable from the train station and had very nice amenities. Breakfast was included and delicious. ##### Patrick Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Matthew Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience. ##### Matthew Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Papagayo-Hotels-Planet-Hollywood-Beach-Resort-Costa-Rica-All-Inclusive.h21882911.Hotel-Information) > > [Residence Inn by Marriott Seattle Downtown/Lake Union](https://www.expedia.ca/Seattle-Hotels-Residence-Inn-By-Marriott-Seattle-DowntownLake-Union.h1770.Hotel-Information) > > [Hotels in Pocatello](https://www.expedia.ca/Pocatello-Hotels.d2796.Travel-Guide-Hotels) > > [Hampton Inn & Suites by Hilton Calgary-Airport](https://www.expedia.ca/Calgary-Hotels-Hampton-Inn-Suites-By-Hilton-Calgary-Airport.h41368.Hotel-Information) > > [Golf Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-Golf-Hotel.0-0-d117-tGolfHotel.Hotel-Filter-Destinations) > > [Cheap Hotels in Sacramento](https://www.expedia.ca/Sacramento-Hotels-Cheap-Hotels.0-0-d180049-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Super 8 by Wyndham Winnipeg East MB](https://www.expedia.ca/Winnipeg-Hotels-Super-8-By-Wyndham-Winnipeg-East-MB.h906335.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Hotel Place d'Armes](https://www.expedia.ca/Montreal-Hotels-Hotel-Place-DArmes.h904663.Hotel-Information) > > [Hotels in Portsmouth](https://www.expedia.ca/Portsmouth-Hotels.d6057414.Travel-Guide-Hotels) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Hotels in Yellowstone National Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels.d6347010.Travel-Guide-Hotels) > > [Hotel Arena Palace Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-Arena-Palace-Montreal.h1492516.Hotel-Information) > > [Wingate by Wyndham - Edmonton West](https://www.expedia.ca/Edmonton-Hotels-Wingate-By-Wyndham-Edmonton-West.h910811.Hotel-Information) > > [Indian Wells Resort Hotel](https://www.expedia.ca/Palm-Springs-Hotels-Indian-Wells-Resort-Hotel.h14026.Hotel-Information) ### Flights > [Flights from Abbotsford (YXX) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yxx/yhz/abbotsford-to-halifax) > > [Flights from Richmond (YVR) to Township of Woolwich (YKF)](https://www.expedia.ca/lp/flights/yvr/ykf/vancouver-to-kitchener) > > [Flights from Richmond (YVR) to New Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Air Transat](https://www.expedia.ca/Air-Transat-Flights.cTS.Travel-Guide-Airlines) > > [Flights from Richmond (YVR) to Wichita (ICT)](https://www.expedia.ca/lp/flights/yvr/ict/vancouver-to-wichita) > > [Flights from Edmonton International Airport (YEG) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Mississauga (YYZ) to Warsaw (WAW)](https://www.expedia.ca/lp/flights/yyz/waw/toronto-to-warsaw) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) ### Packages > [Banff Vacations](https://www.expedia.ca/Banff.d10550.Destination-Travel-Guides) > > [Dominican Republic](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/50/Dominican-Republic)