Title: Resort La Ginabelle - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Resort La Ginabelle Travelers soak up stunning views of Zermatt-Matterhorn Ski Paradise from poolside sun loungers at this riverside family retreat ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/d973c959.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/2c8282bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/6dc35a8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/a549781d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/434ea962.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Resort La Ginabelle offers families a peaceful riverside escape. Explore the scenic landscape by bicycle or enjoy facials, body treatments, and manicures at the spa. Kids love the playground and arcade/game room. Everyone appreciates the convenience of complimentary in-room WiFi. 9.4 Exceptional ## Popular amenities - - - Bar - Room service - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1093618&PinnedHotelID=1093618&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Comfort Single Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/cc7956e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room 9.2 Wonderful 5 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Heating Connecting rooms available Free cribs/infant beds TV - 183 sq ft - River view - Sleeps 1 - 1 Large Twin Bed ![Comfort Double Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/6dc35a8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 9.4 Exceptional 10 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Heating Connecting rooms available TV Hypo-allergenic bedding - 205 sq ft - Sleeps 2 - 1 King Bed ![Standard Double Room with Partial Matterhorn View](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/d17d1130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room with Partial Matterhorn View 10.0 Exceptional 10 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Heating Connecting rooms available TV Hypo-allergenic bedding - 237 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Premium double room with Matterhorn View](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/5115c20e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium double room with Matterhorn View 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Heating Connecting rooms available Free cribs/infant beds TV - 301 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Comfort Apartment](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/e71af5b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Heating Connecting rooms available Free cribs/infant beds TV - 495 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 2 King Beds ![Superior Apartment with Matterhorn View](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/285573af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment with Matterhorn View ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Heating Connecting rooms available Free cribs/infant beds TV - 517 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 King Beds and 2 Large Twin Sofa Beds ![Premium Apartment with Matterhorn View | Living area](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/7fc73ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment with Matterhorn View ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Free cribs/infant beds - 2 bedrooms - Mountain view - Sleeps 4 - 2 King Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093618/30842a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Free cribs/infant beds - 291 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-La-Ginabelle.h1093618.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-La-Ginabelle.h1093618.Hotel-Information) ## About the area Located in Zermatt, Resort La Ginabelle is in the city center and on the riverwalk. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the great outdoors with hiking/biking trails and mountain biking, or hop on a bike rental nearby and explore all the area has to offer. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02432%2C7.75221&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lbfnV-IENCVJ08npve2kfSq7wc4=) Vispastrasse 52, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km - Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km - Zermatt Visitor Center - 5 min walk - 0.4 km - Zermatt - Furi - 10 min walk - 0.8 km - Zermatt-Furi Gondola - 18 min walk - 1.5 km ### Getting around - Zermatt (QZB-Zermatt Train Station) - 5 min walk - Sion (SIR) - 77 min drive ### Restaurants - ‪McDonald's - ‬6 min walk - ‪Le Petit Royal - ‬7 min walk - ‪Golden India - ‬5 min walk - ‪Schweizerhof Kitchen - ‬6 min walk - ‪Ristorante Pizzeria CasaMia - ‬5 min walk ## About this property ### Resort La Ginabelle Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise Consider a stay at Resort La Ginabelle and take advantage of a terrace, a garden, and a playground. Indulge in a facial, a manicure/pedicure, and a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Train station pick-up service, smoke-free premises, and a front-desk safe - A porter/bellhop, concierge services, and tour/ticket assistance - Free newspapers and luggage storage - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Hypo-allergenic bedding, memory foam beds, and down comforters - Tubs or showers, children's robes, and free toiletries - 43-inch TVs with premium channels - Wardrobes/closets, balconies, and heated floors ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 797 reviews CA $314 CA $341 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Deluxe Suite Matterhorn View | Living area](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/489bd4bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 620 reviews CA $457 CA $488 total includes taxes & fees Nov 4 - 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Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 167 reviews CA $346 CA $374 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/02afc178.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 956 reviews CA $350 CA $378 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/75000000/74820000/74814500/74814436/b5ae60f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tannenhof Zermatt City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 321 reviews CA $249 CA $273 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/639111d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 480 reviews CA $389 CA $418 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Train station pick-up and drop-off shuttle (surcharge) from 7:30 AM to 8:00 PM - Train station shuttle on request ### Food and drink - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Full-service spa - Gym - Outdoor pool - Playground - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - Free babysitting - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Garden - In the mountains - On a river - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Turkish bath ### Accessibility - No elevator ### More - 2 buildings - 4 floors - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Children's robes - Children's slippers - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Connecting rooms available - Desk - Electrical adapters - Free daily newspapers - Heated floor - Heating - Individual furnishings - Laptop workspace - Mobile key entry - Phone - Safe - Separate sitting area - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 11:00 PM Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Ginabelle Ginabelle Hotel Ginabelle Hotel Zermatt Ginabelle Zermatt La Ginabelle Resort La Ginabelle Hotel Resort La Ginabelle Zermatt Resort La Ginabelle Hotel Zermatt ## Frequently asked questions ### Does Resort La Ginabelle have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Resort La Ginabelle? > As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Resort La Ginabelle on Oct 19, 2025 start from CA $507.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Zermatt-Hotels-La-Ginabelle.h1093618.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Resort La Ginabelle pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Resort La Ginabelle? > Resort La Ginabelle doesn't offer parking. ### What time is check-in at Resort La Ginabelle? > Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Resort La Ginabelle? > Check-out is at 11 AM. ### Where is Resort La Ginabelle located? > This family-friendly Zermatt hotel is located on the riverwalk, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is only a 5-minute walk and Zermatt Gornergratbahn Station is 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Resort La Ginabelle Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 158 8 - Good 38 6 - Okay 7 4 - Poor 4 2 - Terrible 1 ### 10/10 Excellent #### Neville Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel was extremely well presented, breakfast choice excellent. ##### Neville Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Matthew Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff did nice job keeping room and all areas clean ##### Matthew Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### David Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn! ![](https://a.travel-assets.com/ugc/hotel-reviews/0c4f6038-b4be-426c-9a70-7f993a0833a3-1758795452930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/469919aa-4b33-4194-8152-40f7b07a8585-1758795453988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30b49a49-7a6f-4dc6-bdd0-eb57b8a4b4bd-1758795458587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Karl Sep 12, 2025 Liked: Amenities This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough. ![](https://a.travel-assets.com/ugc/hotel-reviews/edcbf2e0-1c61-4a08-a02c-6e1ec64efc19-1757672015125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karl Stayed 2 nights in Sep 2025 ### 8/10 Good #### LINA Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was great ##### LINA Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Mamta Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on. ##### Mamta Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kyle Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solid, comfortable well located Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet. ##### Kyle Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Raphael Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super wellness! ##### Raphael Stayed 2 nights in Jun 2025 ### 8/10 Good #### Colin Oct 14, 2025 Liked: Cleanliness, property conditions & facilities Overall this is a nice hotel. The breakfast was excellent and the rooms were very clean. I would say the hotel is in excellent condition. The main issue we had was with loud neighbors. Children in the stairwells and people above us jumping around until midnight prevented us from sleep. The staff was not willing to help when we told them of the issue. I also did not enjoy seeing the man I assume was the owner barking at the man helping him with his luggage. ##### Colin Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Sumit Kumar Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast. ##### Sumit Kumar Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Clifford Jun 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful view great location, beautiful room ##### Clifford Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Heinz Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes ##### Heinz Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Pratika Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt. ##### Pratika Stayed 2 nights in May 2024 ### 10/10 Excellent #### Patrick Feb 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle. ##### Patrick Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Mohit Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt. ##### Mohit Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sara Sep 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent visit in Zermatt Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly ![](https://a.travel-assets.com/ugc/hotel-reviews/14B3D6AD42D19F12A10C2260971E07954D6ACC381662631724685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sara Stayed 1 night in Sep 2022 ### 10/10 Excellent #### FEI FEI May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities very nice room, swimming pools and breakfast. we do enjoy it a lot ; ) ##### FEI FEI Stayed 1 night in May 2023 ### 10/10 Excellent #### Abby Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars! ##### Abby Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Christine Sep 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend! ##### Christine Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Kimberly Dec 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel. ##### Kimberly Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### edip anil Feb 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation! ##### edip anil Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Nayeli Lizbeth García Sep 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel! ##### Nayeli Lizbeth García Stayed 2 nights in May 2022 ### 10/10 Excellent #### Irelis Jun 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended ##### Irelis Stayed 3 nights in May 2024 ### 10/10 Excellent #### Elaine Jun 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The service was excellent and the amenities were the best we’ve had - beautiful bathrooms, comfortable beds and spacious rooms. It as lol felt luxurious. ##### Elaine Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Derek Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First consideration if ever traveling to Zermatt again! 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