Title: Backstage Boutique SPA Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4521379&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Backstage Boutique SPA Hotel Upscale mountain retreat blends relaxation with adventure in Zermatt, where guests find themselves surrounded by spectacular Alpine scenery ## Photo gallery for Backstage Boutique SPA Hotel ![Front of property - Backstage Boutique SPA Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/4b2a4645.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sky & Stars Suite | Living room - Backstage Boutique SPA Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/1469bbc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Backstage Boutique SPA Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/3613efbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sky & Stars Suite | Living area - Backstage Boutique SPA Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/079a2da0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Backstage Boutique SPA Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/01f51755.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Zermatt City Centre, Backstage Boutique Hotel offers luxury and convenience. Enjoy a continental breakfast, ski shuttle, outdoor pool, spa massages, coffee shop, two restaurants, and highly praised staff. Perfect for your ski getaway! ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar. 7 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 8 - Mar. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Cube Loft ![Cube Loft](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/45ffdd52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cube Loft 9.6 Exceptional 5 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Dining table Free minibar items Flat-screen TV - Mountain view - 452 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Deluxe Room ![Free toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/cb96249a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Free minibar items Flat-screen TV Down duvet - Mountain view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Cozy Art (standard room) ![Cozy Art (standard room)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/ae592736.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy Art (standard room) 9.6 Exceptional 4 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Free minibar items Flat-screen TV Down duvet - Mountain view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Matterhorn View ![View from room](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/0e80ecb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Matterhorn View 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Free minibar items Flat-screen TV Down duvet - Mountain view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Cube Loft ![Family Cube Loft](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/w3493h2328x7y0-282a18a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cube Loft 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Dining table Free minibar items Flat-screen TV - Mountain view - 506 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Sky & Stars Suite ![Sky & Stars Suite | Living room](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/1469bbc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky & Stars Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Kitchen Refrigerator - Mountain view - 861 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Backstage-Boutique-Hotel.h4521379.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Backstage-Boutique-Hotel.h4521379.Hotel-Information) ## About the area Located in Zermatt City Centre, a neighborhood in Zermatt, Backstage Boutique SPA Hotel is in the entertainment district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like cross-country skiing. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02202%2C7.74786&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TuM64-zG2mIMNyUzqe1o4q_6sz0=) Hofmattstrasse 4, Zermatt, VS, 3920 ### What's nearby - ![This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 km - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 3 min walk \- 0.3 km - Matterhorn Museum 3 min walk \- 0.3 km - Zermatt Visitor Center 3 min walk \- 0.3 km - Zermatt–Sunnegga Funicular 6 min walk \- 0.6 km ### Getting around - Zermatt Gornergratbahn Station 3 min walk - Geneva International Airport (GVA) 162 min drive ### Restaurants - Hotel Post Zermatt 3 min walk - Brown Cow Pub 3 min walk - Walliserkanne 1 min walk - McDonald's 2 min walk - Le Petit Royal 1 min walk ## About this property ### Backstage Boutique SPA Hotel Upscale boutique hotel near Zermatt-Matterhorn Ski Paradise Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Backstage Boutique SPA Hotel. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Limo/town car service, a computer station, and tour/ticket assistance - An elevator, a banquet hall, and a front-desk safe - Massage treatment rooms, smoke-free premises, and luggage storage - Guest reviews give top marks for the helpful staff Room features All guestrooms at Backstage Boutique SPA Hotel feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free stocked minibars and bathrobes. More conveniences in all rooms include: - Down comforters and free cribs/infant beds - Bathrooms with free toiletries and hair dryers - 48-inch flat-screen TVs with cable channels and DVD players - Balconies, separate sitting areas, and CD players ## Similar properties ![Sauna, hot tub, steam room, Turkish bath, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 481 reviews CA $1,011 CA $1,064 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/e412c916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.0 Wonderful 309 reviews CA $443 CA $474 total includes taxes & fees Mar 26 - 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Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 513 reviews CA $672 CA $712 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,004 reviews CA $446 CA $477 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/907600a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 633 reviews CA $807 CA $852 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6480300/6480222/158202ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monte Rosa Zermatt City Centre - Hot tub - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 201 reviews CA $822 CA $868 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=6480222&PinnedHotelID=6480222&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/4b7b528b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassador Zermatt Zermatt - Pool - Hot tub - Breakfast included - Pet friendly 9.0 Wonderful 498 reviews CA $547 CA $582 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 840 reviews CA $404 CA $434 total includes taxes & fees Mar 10 - Mar 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4521379,6416247,4598209,46246039,74814436) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Ski shuttle nearby - Limo/town car service ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:30 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Downhill skiing - Full-service spa - Hot tub - Library - Outdoor pool - Sauna - Ski equipment rentals - Ski passes - Ski storage - Snowboarding - Steam room ### Family friendly - DVD player - In-room crib - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Outdoors - In the mountains - Pool loungers - Terrace ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Spa treatment rooms ### Accessibility - Elevator - Hardwood flooring in room ### More - 1 building - 2 floors - Banquet hall - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 48-inch flat-screen TV with cable channels - CD player - DVD player ### Food and drink - Electric kettle - Espresso maker - Free stocked minibar - Limited room service ### More - Air conditioning - Desk - Heating - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:30 AM - 10:30 PM Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 15 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Backstage Boutique Hotel Backstage Boutique Hotel Zermatt Backstage Boutique Zermatt Backstage Boutique Backstage Boutique Hotel Hotel Backstage Boutique Hotel Zermatt Backstage Boutique Hotel Hotel Zermatt ## Frequently asked questions ### Does Backstage Boutique SPA Hotel have a pool? ### How much does it cost to stay at Backstage Boutique SPA Hotel? ### Is Backstage Boutique SPA Hotel pet-friendly? ### How much is parking? ### What time is check-in at Backstage Boutique SPA Hotel? ### What time is check-out at Backstage Boutique SPA Hotel? ### Where is Backstage Boutique SPA Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Backstage Boutique SPA Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 277 8 - Good 72 6 - Okay 20 4 - Poor 6 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Farasley Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Exceptional location, spotless room and very friendly staff. ##### Farasley Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### donna Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, super cool hotel., Friendly staff, excellent breakfast included - definitely recommend. ##### donna Stayed 3 nights in Nov 2025 ### 8/10 Good #### Kris Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staffs are very helpful and kind, lots of smiles ##### Kris Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Vipul Nov 27, 2025 Liked: Cleanliness, staff & service, amenities Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous .. ##### Vipul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Timothy Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location - very friendly helpful staff ##### Timothy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### William Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to train. Super friendly staff. Good shower. Great breakfast. ##### William Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tomasz Jul 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing unique stay Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/2bf87d2c-9a60-4de2-8b06-800e0e68b261-1753548970281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04a611e4-d422-4eb2-8039-0f95ad37fb5c-1753548978873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ce0c247-dd72-418f-9426-a12de99fa374-1753548977401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db26dd7c-7f34-412d-84ff-a358cb2c36f8-1753548979346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomasz Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Michelle May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was incredibly gracious and helpful. Perfect location. ##### Michelle Stayed 2 nights in May 2025 ### 10/10 Excellent #### Paul Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff in a stunningly beautiful ##### Paul Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### sharon ka suet Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Switzerland My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/492dfe65-d6e3-426f-8462-c97fc116c2ed-1756885745862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4462fc1-10f9-4807-a5a9-52eaa9b022d1-1756885745408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b71bbf73-711f-4e3b-b275-faa2ffb06a4f-1756885746122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab4911da-9690-41d7-80ab-15e035fd66ce-1756885746165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sharon ka suet Stayed 2 nights in Aug 2025 ### 8/10 Good #### Steven Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place, no taxi’s which required long waits. Thank you to Susanna, who really helped us find a taxi from the ferry late. We couldn’t thank her enough. Room was nice as was the pool. Had dinner 1-night and we are glad we did. ##### Steven Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Blake Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very special boutique style hotel great location in the heart of the action! ##### Blake Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### rabia May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station. ##### rabia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lisa Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very lovely staff. Room a but weird and not terribly good UX. ##### Lisa Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Dec 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great and staff was great ##### Verified traveller Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Lindsey Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back! ##### Lindsey Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ryan Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful unique design aesthetics, view of the Matterhorn from the balcony was a big plus. Friendly staff, generous breakfast. Great place. Exceeded expectations. ##### Ryan Stayed 3 nights in Nov 2024 ### 8/10 Good #### Oliver Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location ##### Oliver Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Kate Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an incredible stay at Backstage hotel. The staff were always so welcoming and ready to help. The room and available amenities absolutely exceeded our expectations. It is a beautiful place with unique architecture. Perfect location. I would recommend to everyone and stay again! ##### Kate Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Zachariah Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in zermatt Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming. ##### Zachariah Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jacob Nov 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience. ##### Jacob Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Rahul Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere. ##### Rahul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### roxana Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal súper nice and helpful. The hotel is beautiful and located near shops and restaurants (walking distance). The rooms are super cozy. The spa is included in the price of the room and it is about experiencing the creation. You will love it. Breakfast is also included and it is delicious and has variaty. Love staying there ##### roxana Stayed 1 night in Sep 2023 ### 8/10 Good #### Michael May 13, 2024 Liked: Staff & service, amenities, property conditions & facilities Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out. ##### Michael Stayed 1 night in May 2024 ### 10/10 Excellent #### diana Sep 11, 2023 Liked: Amenities Very unique and clean! ##### diana Stayed 1 night in Sep 2023 ### Expedia's Latest Trends ### Hotels > - [Hotels with smoking rooms in East Central Boulevard](https://www.expedia.ca/East-Central-Boulevard-Lantana-Hotels-Hotels-With-Smoking-Rooms.0-n553248635976471361-0-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > - [Hotel Lua](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Lua.h108334846.Hotel-Information) > - [4 Star Hotels in Hamilton](https://www.expedia.ca/4Star-Hamilton-Hotels.s40-0-d3963.Travel-Guide-Filter-Hotels) > - [Blue Bay Resort](https://www.expedia.ca/Ricadi-Hotels-Blue-Bay-Resort.h11781339.Hotel-Information) > - [Scuba Diving in Laguna Village](https://www.expedia.ca/Laguna-Village-Laguna-Beach-Hotels-Scuba-Diving-Vacations.0-n864437748191494144-0-tscubadivingvacations.Travel-Guide-Filter-Hotels) > - [Honeymoon Resorts and Hotels in Alberta](https://www.expedia.ca/Destinations-In-Alberta-Honeymoon-Hotels.0-0-d11111-tHoneymoonHotels.Hotel-Filter-Destinations) > - [Vakantiepark Dierenbos](https://www.expedia.ca/Vinkel-Hotels-Vakantiepark-Dierenbos.h39043299.Hotel-Information) > - [Aparthotels Hamilton North](https://www.expedia.ca/Hamilton-North-Apart-Hotels.d6048122-aaApartHotels.Travel-Guide-Accommodation) > - [Marina Beach Resort](https://www.expedia.ca/Koh-Samui-Hotels-Marina-Beach-Resort.h6791258.Hotel-Information) > - [Honeymoon Resorts and Hotels in Rwanda](https://www.expedia.ca/Destinations-In-Rwanda-Honeymoon-Hotels.0-0-d154-tHoneymoonHotels.Hotel-Filter-Destinations) > - [Adults Only Resorts & Hotels in Long Beach](https://www.expedia.ca/Long-Beach-Panama-City-Beach-Hotels-Adults-Only-Resorts.0-n553248635976480818-0-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [Hotels in Huy](https://www.expedia.ca/Huy-Hotels.d5174.Travel-Guide-Hotels) ### Flights > - [Flights from Omaha (OMA) to Boca Raton (BCT)](https://www.expedia.ca/lp/flights/oma/bct/omaha-to-boca-raton) > - [Air Canada Terrace (YXT) to Liberia (LIR) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-northwest-regional-to-daniel-oduber-intl/ac/yxt/lir) > - [Flights from Mississauga (YYZ) to Incheon (ICN)](https://www.expedia.ca/lp/flights/yyz/icn/toronto-to-seoul) > - [Iberia Dorval (YUL) to Málaga (AGP) flights](https://www.expedia.ca/lp/flight-routes/iberia-from-pierre-elliott-trudeau-intl-to-malaga/ib/yul/agp) > - [Flights from Edmonton International Airport (YEG) to Cinisi (PMO)](https://www.expedia.ca/lp/flights/yeg/pmo/edmonton-to-palermo) > - [Flights from Indianapolis (IND) to Bismarck (BIS)](https://www.expedia.ca/lp/flights/ind/bis/indianapolis-to-bismarck) > - [Flights from Georgetown (GTT) to Portland (PWM)](https://www.expedia.ca/lp/flights/gtt/pwm/georgetown-to-portland) > - [Flights from Madrid (MAD) to Santa Cruz (FNC)](https://www.expedia.ca/lp/flights/mad/fnc/madrid-to-funchal) > - [Qatar Airways](https://www.expedia.ca/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) > - [Flights from Brunswick (BQK) to Green Bay (GRB)](https://www.expedia.ca/lp/flights/bqk/grb/brunswick-to-green-bay) ### Cars ### Packages > - [Mexico](https://www.expedia.ca/lp/theme-vacations/kid-friendly-vacations/117/Mexico) > - [Tanger Outlets](https://www.expedia.ca/Tanger-Outlets-Innisfil.d6258583.Vacation-Attraction) ### General > - [Visit Newfoundland and Labrador](https://www.expedia.ca/Newfoundland-And-Labrador.dx11167)