Ratings based on 1,481 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 25-May-2017
Pros: breakfast. location , staff, room was clean bed was comforable and horel was quiet
Cons: rooms are a little small
Location: near the harbour and shops
location was excellent, breakfast was excellent, safe location quiet hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 24-May-2017
Pros: The staff, the delicious breakfast, the high standard of cleanliness and the location to down town Victoria was excellent. Good parking.
Cons: Nothing needed improvement
Location: Superb location, close to the harbour and excellent walking area. Shopping close by if needed
The staff were helpful and friendly in all respects.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sequim, WA

Posted 21-May-2017
Pros: Reasonable price and free breakfast
Cons: nothing
Location: Near parliament building tours, inner harbor, and other attractions
Easy and checkin and checkout done by friendly efficient staff.
3 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Central location

Posted 21-May-2017
This is a solid 3 star hotel. Bedroom was spacious but bathroom small with a fan that didn't clear the air very effectively so bathroom became foggy really quickly. The staff were all very friendly and professional. The breakfast was very good, offering a good selection, something for everyone. Also the breakfast room staff kept everything topped up and very well presented. Good stay, good value, good location.
4 out of 5
Recommended
for Everyone
by A verified traveller from from Port Hope

Reasonably priced hotel in great location

Posted 21-May-2017
Nice hotel by the inner harbour. Reasonably priced with parking and great breakfast included.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Great Location

Posted 8-May-2017
Cons: More insulation between the rooms. We could hear everything when someone showered.
The hotel was conveniently in the downtown tourist area and very walkable to all attractions. The front desk staff was very accomodating when we had to depart before 7am, by giving us a breakfast to store overnight in our fridge located in the room. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place that included what I needed

Posted 3-May-2017
Nice place to stay and it met the criteria I was looking for . Internet , parking and walking distance to shops.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver Isl

Posted 1-May-2017
Pros: central location, easy to walk everywhere breakfast was included
Quiet hotel with an excellent breakfast Easy to book
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton AB

Nice hotel, close to Fisherman's wharf

Posted 30-Apr-2017
Pros: breakfast was fantastic. everything you could ask for except an omelette station! the fruit cocktail was fresh fruit, not canned, very nice.
Location: walking distance to the Empress, the Legislature, major bus stops, James Bay and Fisherman's wharf. very nice area of town for walking.
our first room was on the 1st floor, not so nice. the room was okay, but it looked directly into the windows of the building across the parking lot. we asked to be moved to the fourth floor and staff were able to accommodate that request. from there we looked over the building next door and could see the harbour. nice. the included breakfast buffet was probably the best i have ever had at a hotel. better than a Day's Inn b'fast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pleasant View, Utah

Fantastic location

Posted 26-Apr-2017
Fantastic location. Easy walk to everything! Room was great and the breakfast was super!!