Vernazza Vacation Packages

Property was as describe, view was perfect, easy to find. Very clean AC wasn’t the best, however, we visited from the US so our AC is very cold. We never saw the owners, they left check-in instructions. They were semi- responsive già whatsapp. Bed is a very firm mattess.

Easy check in and friendly staff. Nice modern clean rooms and the breakfast was delicious! Right on the water and close to the boat dock if you want to take the ferry.

The room offered a great view of the Rapallo beach. The culinary experience at HEY, the hotel’s restaurant, was amazing. The chef is VERY talented and creative. We will definitely come back!

Our stay was completely ruined by a persistent sewage smell in our room that lasted for our entire visit. The odor was so overwhelming that it was difficult to relax, sleep, or even spend time in the room. We were traveling with our children, and no family should have to endure those conditions while on vacation. We brought the issue to the hotel’s attention multiple times, hoping it would be resolved or that the hotel would make things right. Unfortunately, the smell never improved, and despite the significant impact it had on our stay, the hotel refused to offer any meaningful compensation or discount. We chose this hotel expecting a comfortable and enjoyable experience, but instead we spent our vacation trying to avoid our own room. The lack of accountability and customer service after such a serious issue was incredibly disappointing. I cannot recommend this hotel. If you value cleanliness, comfort, and a hotel that stands behind its guests when things go wrong, I would look elsewhere.