Av Juanek entre Kabah y Concejo, Tulum, QROO, 77780
Explore the area
Popular LocationTulum National Park14 min walk
Popular LocationLas Palmas Public Beach8 min drive
Popular LocationPlaya Paraiso8 min drive
AirportTulum, Quintana Roo (TUY)11 min drive
Choose dates to view prices
About this area
Tulum
Located in Tulum, Alma de Flores is in the city center and near a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and ecotours.
Along with an outdoor pool, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Alma de Flores offers 20 accommodations with minibars and espresso makers. 32-inch flat-screen televisions come with premium cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages spoken
English, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Roundtrip airport shuttle (surcharge)
Things to do
Access to nearby outdoor pool
Bicycle rentals
Outdoor pool
Family friendly
Access to nearby outdoor pool
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Conveniences
Front-desk safe
No elevators
Guest services
Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Pool sun loungers
Terrace
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
1 per room (up to 22 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet deposit: USD 100 per stay
Pet fee: USD 10 per pet, per night
Crib (infant bed) fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Alma Flores Hotel Tulum
Alma Flores Hotel
Alma Flores Tulum
Alma de Flores
Alma de Flores Hotel
Alma de Flores Tulum
Alma de Flores Hotel Tulum
Frequently asked questions
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
As of Jul 2, 2022, prices found for a 1-night stay for 2 adults at Alma de Flores on Jul 4, 2022 start from CA $87.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, Alma de Flores allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 10 per pet, per night.
Self parking is free at this property.
Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.
Check-out is at noon.
Yes, there's an airport shuttle.
Located in the heart of Tulum, this hotel is 0.7 mi (1.2 km) from Tulum National Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).
Overall score and ratings
4.5
Wonderful
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The hotel is very nice but we had noise of construction work all days even on weekend. We had a very nice impression upon arrival with one Mexican Staff member (in reception there is only one)receiving us. He was very helpful in every aspect. The other days staff members had no service orientation at all. Its not about being charged extra for a coffee or late check out, but if the hotel almost empty and there is no consideration of that, i am afraid its not a client orientated staff in.mayority. i would not come back because there are other options.
Everything was absolutely great! Both Facundo and the other fellow who is also named Facundo were amazing. The area was beautiful, 2 places around the hotel area were under construction which in the morning was quite noisy but we are morning people so did not bother us. Can’t wait to go again! The cleaning in the room and through out the hotel was perfect. Definitely recommend!
I loved the customer service at this property Fagundo was always very pleasant, smiling and helpful! The pool area was gorgeous and made for an awesome perk for our first time out of the country! I didn’t care for the after 10 noise ordinance we had to whisper to each other in order to avoid a knock on the door! For us purchasing a private pool suite for the week we expected the ability to especially enjoy it at night since it was for a full weeks reservation! Aside from the dogs and the roads around the hotel it was a fun trip and experience all together!
Beautiful property. Staff was awesome with helping me with my needs and assisting me since I didn’t speak Spanish. Staff was friendly, I felt safe and the property was beautiful. There is still construction around the probably but I didn’t pay that any mind due to how pretty this property was. Worth every penny. Will be returning :)
I really liked this place. It’s beautiful and clean. The only thing I didn’t like is that they charge extra for all drinks. Even the coffee is not complimentary. The area is ok, but there is a lot of construction going on around town.