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Sheraton Syracuse University Hotel & Conference Center

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Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Sheraton Syracuse University Hotel & Conference Center

Sheraton Syracuse University Hotel & Conference Center

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationSyracuse University5 min walk
  • Popular LocationCarrier Dome8 min walk
  • Popular LocationThe Oncenter16 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)11 min drive

Choose dates to view prices

About this area

Syracuse

Located in Syracuse, Sheraton Syracuse University Hotel & Conference Center is in the city center. Landmark Theatre and Syracuse Stage are cultural highlights, and some of the area's attractions include New York State Fairgrounds and E.M. Mills Rose Garden. Looking to enjoy an event or a game while in town? See what's going on at Carrier Dome, or consider a night out at St. Joseph’s Health Amphitheater at Lakeview. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Crouse Hospital - 4 min walk
  • Syracuse University - 5 min walk
  • Syracuse VA Medical Center - 6 min walk
  • Carrier Dome - 8 min walk
  • The Oncenter - 16 min walk

Getting around

  • Syracuse Regional Transportation Center - 9 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • Rachels Restaurant — 1 min walk
  • Sitrus on the Hill — 1 min walk
  • Varsity Pizza — 3 min walk
  • Samrat Indian Restaurant — 4 min walk
  • Funk 'n Waffles — 4 min walk

About this property

Sheraton Syracuse University Hotel & Conference Center

3.5-star Syracuse hotel in Downtown Syracuse, walk to Syracuse University
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 235 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, free newspapers, and free local calls.
Sheraton Syracuse University Hotel & Conference Center offers 235 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 5 AM - 11 PM
  • Airport shuttle on request
  • Free roundtrip train station shuttle

Food and drink

  • Full breakfast available for a fee daily: USD 5-30 for adults and USD 5-30 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
Up to 80 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
  • Self parking fee: USD 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Syracuse
Sheraton Syracuse Hotel
Sheraton Syracuse University
Sheraton Syracuse University Hotel
Sheraton University Hotel Syracuse
Syracuse Sheraton
Syracuse Sheraton Hotel
Syracuse Sheraton University
Syracuse University Sheraton
University Sheraton Syracuse
Sheraton Syracuse University Hotel And Conference Center
Sheraton Syracuse University Hotel Syracuse
Sheraton University Hotel
Sheraton University
Sheraton Syracuse University Hotel & Conference Center Hotel
Sheraton Syracuse University Hotel & Conference Center Syracuse

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 279 out of 502 reviews
5 - Excellent 56%
Rating 4 - Good. 160 out of 502 reviews
4 - Good 32%
Rating 3 - Okay. 41 out of 502 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 502 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 502 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The club hours for the club level rooms are not consistent with the hours posted on the hotel website or the signage at the club entrance. The club was closed on Sunday evening though the hotel advertising stated it was open. The all day snacks advertised are worthless and largely consist of left over rolls from the breakfast and very few drink options. There is no staff at the club to assist with anything. They also run out of items during the breakfast due to poor management. The club is a waste of money so avoid booking club level room. The location is great if you are visiting campus but the extra cost for a club level room is just not worth it.
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very accommodating
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2021