"I think the property was friendly to pets. It had a lot of room in the front & back yard, along with a lot of space in the living room & kitchen. The bed is big, so your pet could definitely sleep with you on it or they could go into the guest bedroom too. There is a massage chair that was definitely relaxing & the place was clean"
"I think the property was friendly to pets. It had a lot of room in the front & back yard, along with a lot of space in the living room & kitchen. The bed is big, so your pet could definitely sleep with you on it or they could go into the guest bedroom too. There is a massage chair that was definitely relaxing & the place was clean"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The room and breakfast were OK. We tried to call to get the shuttle to pick us up at the airport, but the front desk person (singular) was so busy that he continually put us on hold when we called. I held once for 10 minutes, but no one ever picked up the line, so I hung up. I held again for 3 minutes; same thing. We called several more times and were immediately put on hold with no person ever talking to us. We finally took a taxi.
Once we arrived at the hotel, we saw the one person at the front desk continually put calls on hold while never talking to the people on the phone. I know he was alone and overwhelmed with taking care of the people standing in front of him, but he should have told them to wait occasionally so he could talk to the people on the phone. Management should have had at least two people on duty at the check-in desk so one of them could talk on the phone. It is their fault that staffing was too low.
I texted this to Wingate's text line but received no response. I thought that was quite poor as well. I don't plan to stay in any more Wingates."
"What a great place! To have a kitchen and washer/dryer was exactly what we needed PLUS what a cute house!! Everything was super clean and well maintained. And we loved the bunnies hanging out in the yard! We noticed the sauna on the last day, so we didn’t get to ask if we could use them - but what a great little addition. We totally look forward to returning in the future. MAHALO!"
"The hotels.com representative stated clearly, “You’re not the first customer that has brought up the exact same complaint.” Extremely rude staff. Failed to provide adequate rules as he pointed at the door, “There’s a sign on the door that says no visitors.” I looked at the door, wide open and propped, therefore the sign wasn’t visible. The experience of this man shouting unnecessarily and rudely was enough to grab my items and quietly, calmly walk out with my relative, a student at UAA that had just moved and requested I bring him some items he’d left behind back home, and who was simply picking some items and visited with me a bit.
The room was exactly what I expected for the price. Being disrespected and yelled at, not something I ever expect. Especially for the price I forked out. I’m a seasoned traveler, and never have I experienced such a disrespectful, rude individual."
"Roosters comfortable and mostly new. Except the A/C-Heat unit was noisy & barely worked. Window not in good working order. Had to prop open with ice bucket. Front desk person was NOT pleasant."
Expedia has 12 hotels and other accommodations a few miles from Susan Lake.
If I need to cancel the hotel reservation for my stay near Susan Lake, will I receive a refund?
Yes! Most hotel bookings are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which is often 24 or 48 hours before the scheduled arrival. If you have a non-refundable reservation, it might still be possible to cancel it and be given a refund within 24 hours of your booking. Add dates, click "Search", then you can filter by "fully refundable" to get the best deals near Susan Lake.