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"My second time at this property. Beautiful lakeside setting. Well kept very clean. We asked for a later check out for all 3 rooms and it was no problem. Very friendly staff "

"A good quality hotel in central Cheltenham. The hotel is smart; well maintained; and has very efficient check in staff. All in all very good, although i woukd have expected the tea/coffee to have been automatically been topped up when the room was serviced."

"It was a last minute get away for me and my partner and the staff were very accommodating. The spa facility was very good each time we went. Easy and plenty of parking. "

"It was good"

"Have stayed here on a number of short breaks and it has good, clean comfortable rooms, friendly, accomodating staff and easy parking opposite, with short walk to Exeter city centre. "

"Clean, comfortable and very family friendly. My daughter loved the pool - a great addition. "

"Beautiful setting. Wonderful staff. Very helpful and pleasant"

"Beautiful room overlooking River Avon, everything working order, TV, Hairdyer, Kettle, Shower, has USB charging facilities, a safe, fridge. The staff were friendly and accommdating, gave good suggestions for places to visit, they have a lovely italian restaurant within the hotel and there are breakfast ootions, surrounding area is beautiful. 5 minute walk to bus stop which takes you to Bath Town Centre within 20 minutes. Overall brilliant accommodation and hotel staff."

"Friendly and attentive staff, clean rooms, great breakfast. "