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Overview of Grand Hotel Europa Palace

Photo gallery

Featured Image
Private beach
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
VIP Access

Grand Hotel Europa Palace

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSorrento Marina1 min walk
    Popular LocationMuseo Correale di Terranova2 min walk
    Popular LocationPiazza Tasso5 min walk
    AirportNaples (NAP-Naples Intl.)52 min drive

Choose dates to view prices

  • Junior Suite, Sea View

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
  • Single Room

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Superior Double Room, Partial Sea View

    Room amenities

    • 205 sq ft
    • Partial sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Executive Suite, Sea View

    Room amenities

    • 431 sq ft
    • Sea view
    • Sleeps 4
    • 2 Double Beds and 1 Large Twin Bed
    More details
  • Standard Double Room, City View

    3.8/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Superior Double Room, Sea View

    5/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Economy Double Room Dependance

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Sorrento

Located in Sorrento, Grand Hotel Europa Palace is on a private beach. Sorrento Marina and Sorrento Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Grande Beach and Fornillo Beach. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Popular Location

What's nearby

  • Sorrento Marina - 1 min walk
  • Museo Correale di Terranova - 2 min walk
  • Piazza Tasso - 5 min walk
  • Sedile Dominova - 5 min walk
  • Piazza Sant'Antonino - 6 min walk

Getting around

  • Sorrento Station - 4 min walk
  • Naples International Airport (NAP) - 52 min drive

Restaurants

  • Ristorante Pizzeria Tasso — 3 min walk
  • Fauno — 5 min walk
  • Il Leone Rosso — 5 min walk
  • Ristorante Museo Caruso — 5 min walk
  • La Lanterna — 6 min walk

About this property

Grand Hotel Europa Palace

4-star hotel on the beach, near Sorrento Marina
At Grand Hotel Europa Palace, hit the private beach, dine onsite at the restaurant, or spend the day at a marina. All 69 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and balconies. Other amenities available to guests include plasma TVs, minibars, and room service.
Grand Hotel Europa Palace offers 69 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a private beach, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Garden
  • Marina onsite
  • Private beachfront location
  • Rooftop terrace

Spa

  • Massage/treatment rooms

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • Plasma TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 6:30 PM
Express check-in

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 21 2020 to April 28 2021 (dates subject to change).
The following facilities will be closed during February, March, April, October, November, and December:
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September

Property is also known as

Europa Grand Hotel Sorrento
Europa Grand Sorrento
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace
Grand Europa Palace Sorrento
Grand Europa Palace
Europa Palace Grand Sorrento
Hotel Europa Palace Grand
Europa Grand Hotel Restaurant
Grand Europa Palace Sorrento
Grand Hotel Europa Palace Hotel
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace Hotel Sorrento

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Europa Palace and receive a full refund?
Yes, Grand Hotel Europa Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Europa Palace cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Europa Palace have a pool?
Yes, this property has a seasonal outdoor pool.
Is Grand Hotel Europa Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel Europa Palace?
Self parking is available for EUR 25 per day.
What time is check-in at Grand Hotel Europa Palace?
Check-in is from 2 PM - 6:30 PM.
What time is check-out at Grand Hotel Europa Palace?
Check-out is at 10 AM.
Does Grand Hotel Europa Palace provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Hotel Europa Palace located?
Nestled on the beach, this Sorrento City Centre hotel is just steps from Sorrento Peninsula and Sorrento Marina. Corso Italia and Piazza Tasso are also within 5 minutes. Sorrento Station is only a 4-minute walk and Sant'Agnello Station is 24 minutes.
4.1
Very good
Rating 5 - Excellent. 80 out of 207 reviews
5 - Excellent 39%
Rating 4 - Good. 89 out of 207 reviews
4 - Good 43%
Rating 3 - Okay. 23 out of 207 reviews
3 - Okay 11%
Rating 2 - Poor. 7 out of 207 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 207 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning, location ia perfect, views are breathtaking😍😍😍. The staff were very friendly very delightful and willing to help even with the language barrier. Rooms are vintage but I like that only problem was the shower got floot wet, thats the only negative everything else superb😍😍😍😍😍
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pool
Fantastic location, great swimming pool and sunbathing area. The breakfast wasn't great so we didn't bother with it the last couple of days also the shower head didn't fit its holder and you had to hold it while showering. Would highly recommend this hotel to anyone visiting Sorrento
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and welcoming staff, always going the extra mile to please us.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
The hotel is beautiful, very old & grand however the pool area is not properly maintained, loungers are old & often dirty & floor not cleaned. The food service by the pool is also incredibly slow, twice we ordered a sandwich for lunch which resulted in 60-90 minute wait, suffice to say we didn’t bother a third time. This really needs to be addressed.
Stayed 7 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location less 200 meters to the center. The building a bit old but it’s nice and clean
Stayed 1 night in Sep 2020

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