2/10 – Terrible
Shari C.
13 juill. 2025
Points faibles : Propreté
The Whale Den did not meet our expectations, by far. To start, the WiFi password information provided in our welcome email was not correct. Even when we called the property manager, we were still given the wrong information. We ‘happened’ upon the correct information later in the evening. There was mold and mildew throughout the entire home (this is a health hazard for those who are pregnant, have asthma, etc.). Most blinds throughout the home were broken and window screens ripped. Curtains, lamp shades, and flooring were dirty with stains. Most TVs in the home did not work and/or did not have access to cable as advertised. The kitchen was filthy along with a hand-written note on the disposal to say that it did not work. There were no drain plugs in the bathtubs. Some of the bedroom doors did not latch or were difficult to close. The mattresses were very uncomfortable. One of the queen beds actually had three bunkbed mattresses stacked and covered to act as a queen mattress! This was neither comfortable nor stable.Screws on the decking were rusted, sticking up with sharp edges. Additionally, the stairs (decking) entering the home had several significant cracks (hazard). And last, but certainly not least, we could not use the dryer due to ‘standing water’ inside the dryer!I would not recommend this rental.To end on a nice note, our family still enjoyed a nice week of good weather.
Shari C.
Séjour de 7 nuits en juillet 2025