Santana Vacation Packages

Overall a great hotel which ticks a lot of boxes in terms of location, facilities, cleanliness. The only issue I would point out is the checkin / out staff and process seems overly long. This creates queues which is the last thing you need after a long journey. We waited for 30-40 mins to be checked in and the desk staff seemed frustrated as much as the guests.

Nous avons passé une semaine fantastique ! Bien sûr, l’île de Madère elle-même est superbe. La localisation de l’hôtel est parfaite: directement près de l’océan (nous entendions même les vagues de notre chambre!), à proximité de la ville de Funchal (navette gratuite). Les chambres avec balcon sont très agréables et le balcon nous a permis de profiter du bruit des vagues et de la vue malgré la pluie. Les repas étaient excellents et variés et le personnel était toujours souriant, agréable et efficace! Des vacances parfaites pour célébrer notre anniversaire! Nous reviendrons certainement!

All good

Hotel was nice, staff were friendly, massive room, bathroom needed a little modernisation but other than that was great. Pool area had plenty of seating but the sun beds were short and uncomfortable. Breakfast options were extensive, plenty of choice for vegetarians! Bar was a little expensive but great during happy hour. Location was spot on for walking and pick up/drop offs. We had a lovely stay!